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No Installation ID when trying to Activate Windows after a ReInstall RRS feed

  • Question

  • Windows XP Activation Problem with Blank "Installation ID" when trying to "Activate Windows by Phone"

    I reinstalled windows recently using the the OEMs (HP) CDs and the Product Key on the sticker of my machine.

    I have no network connectivity on the machine requiring activation.

    The Activate Windows by Phone Option does not work because NO Installation ID is displayed.  Here is a dump of the tool MGADiag:

    Diagnostic Report (1.9.0006.1):
    -----------------------------------------
    WGA Data-->
    Validation Status: Not Activated
    Validation Code: 1
    Online Validation Code: N/A
    Cached Validation Code: N/A
    Windows Product Key: *****-*****-FFCJ2-JRY3H-JPMJY
    Windows Product Key Hash: yGBskfuihz2Rdd9VnO747K5H9lQ=
    Windows Product ID: 76487-OEM-2227285-86864
    Windows Product ID Type: 3
    Windows License Type: OEM System Builder
    Windows OS version: 5.1.2600.2.00010100.2.0.pro
    ID: {600C7E34-6417-4022-B195-158407B5DA1F}(1)
    Is Admin: Yes
    TestCab: 0x0
    WGA Version: N/A, hr = 0x80070002
    Signed By: N/A, hr = 0x80070002
    Product Name: N/A
    Architecture: N/A
    Build lab: N/A
    TTS Error: N/A
    Validation Diagnostic: 025D1FF3-230-1_025D1FF3-238-2_025D1FF3-258-3
    Resolution Status: N/A

    WgaER Data-->
    ThreatID(s): N/A
    Version: N/A

    WGA Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    File Exists: No
    Version: N/A, hr = 0x80070002
    WgaTray.exe Signed By: N/A, hr = 0x80070002
    WgaLogon.dll Signed By: N/A, hr = 0x80070002

    OGA Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002
    WGATray.exe Signed By: N/A, hr = 0x80070002
    OGAAddin.dll Signed By: N/A, hr = 0x80070002

    OGA Data-->
    Office Status: 109 N/A
    OGA Version: N/A, 0x80070002
    Signed By: N/A, hr = 0x80070002
    Office Diagnostics: B4D0AA8B-543-80070002_025D1FF3-230-1_025D1FF3-238-2_025D1FF3-258-3

    Browser Data-->
    Proxy settings:
    User Agent: Mozilla/4.0 (compatible; MSIE 6.0; Win32)
    Default Browser: C:\Program Files\Internet Explorer\iexplore.exe
    Download signed ActiveX controls: Prompt
    Download unsigned ActiveX controls: Disabled
    Run ActiveX controls and plug-ins: Allowed
    Initialize and script ActiveX controls not marked as safe: Disabled
    Allow scripting of Internet Explorer Webbrowser control: Disabled
    Active scripting: Allowed
    Script ActiveX controls marked as safe for scripting: Allowed

    File Scan Data-->

    Other data-->
    Office Details: <GenuineResults><MachineData><UGUID>{600C7E34-6417-4022-B195-158407B5DA1F}</UGUID><Version>1.9.0006.1</Version><OS>5.1.2600.2.00010100.2.0.pro</OS><Architecture>x32</Architecture><PKey>*****-*****-*****-*****-JPMJY</PKey><PID>76487-OEM-2227285-86864</PID><PIDType>3</PIDType><SID>S-1-5-21-1220945662-2139871995-839522115</SID><SYSTEM><Manufacturer>Hewlett-Packard</Manufacturer><Model>HP Compaq dx2300 Microtower</Model></SYSTEM><BIOS><Manufacturer>Phoenix Technologies, LTD</Manufacturer><Version>MS7336 1.09</Version><SMBIOSVersion major="2" minor="4"/><Date>20070911000000.000000+000</Date></BIOS><HWID>780030070184E06A</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>E. Africa Standard Time(GMT+03:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM/><GANotification/></MachineData>      <Software><Office><Result>109</Result><Products/><Applications/></Office></Software></GenuineResults> 

    Licensing Data-->
    N/A

    HWID Data-->
    N/A

    OEM Activation 1.0 Data-->
    BIOS string matches: yes
    Marker string from BIOS: FB80:Compaq Computer Corporation|10078:Compaq Computer Corporation|10065:Compaq Computer Corporation|10065:Compaq Computer Corporation|10065:Hewlett-Packard Company
    Marker string from OEMBIOS.DAT: N/A, hr = 0x80004005

    OEM Activation 2.0 Data-->
    N/A


    • Edited by Eric Kiara Monday, March 2, 2009 2:07 PM
    Monday, March 2, 2009 2:02 PM

Answers

  • Eric Kiara,

    Typically, Recovery CDs provided by major manufacturers such as HP do NOT require the input of a Product Key, as they use a universal deployment Product Key and a different technology called SLP to activate.

    Assuming this is the case in your situation, I would suggest that you backup and offload your data, then execute the manufacturer's instructions on how to do a "destructive recovery" of your computer back to out-of-the-box condition.
    For great advice on all topics XP, visit http://www.annoyances.org/exec/forum/winxp
    • Marked as answer by Stephen Holm Wednesday, March 4, 2009 7:21 PM
    Wednesday, March 4, 2009 5:05 AM
  • Good Morning Eric,

        Thank you for visiting the Windows Genuine Advantage (WGA) program forum. First I would like to echo the words which Dan previously provided to you. Right now, your computer has a Keygen'd OEM System Builder edition of XP Professional identified. You mentioned " I reinstalled windows recently using the the OEMs (HP) CDs and the Product Key on the sticker of my machine." As Dan indicated, "Recovery CDs provided by major manufacturers such as HP do NOT require the input of a Product Key, as they use a universal deployment Product Key and a different technology called SLP to activate." Let me provide you with more detail as what OEM-SLP means.  

    OEM-SLP: Computers built by large commercial manufacturers that come with Vista Pre-installed come with two (2) Product Keys; SLP and COA Key.  SLP stands for System Locked Pre-install. OEM manufacturer’s add an OEM identifier string to the system BIOS during manufacturing. Windows verifies this identifier during the boot process. In this way the end user will not be required to activate Windows. The OEM SLP Key is geared to work with the special instructions found on that Manufacturer’s computer hardware.  The Product Key is available on the COA sticker and not installed in the computer. For example all DELL OEM SLP Windows Vista systems use a single product key but the COA sticker on the machine contains the unique COA. The key located on the COA sticker should only be used in limited situations and requires telephone activation. Example should you require to reformate the computer the key from the COA sticker would be used. 



    Please visit http://www.howtotell.com and compare your OEM-SLP media discs against what is presented here. Did you purchase your computer brand new directly from the manufacturer? Right now I would contact HP and request them to send you the OEM Recovery Media.

    Support for HP products (United States only)

    http://welcome.hp.com/country/us/en/contact/phone_assist.html#section1


    Worldwide

    http://welcome.hp.com/country/us/en/wwcontact_us.html


    HP and Compaq Desktop PCs - Obtaining a Recovery CD or DVD set

     

    http://h10025.www1.hp.com/ewfrf/wc/document?docname=bph07143&cc=us&dlc=en&lc=en&jumpid=reg_R1002_USEN


    Take care,

    Stephen


    Stephen Holm
    • Marked as answer by Stephen Holm Wednesday, March 4, 2009 7:41 PM
    Wednesday, March 4, 2009 7:41 PM

All replies

  • In addition:

    I can log into "Safe Mode" and "Safe Mode with Command Prompt" only.  This installation was done on a little used computer and the 30 day Activation waiver was allowed to lapse.

    Regards,
    Eric
    Monday, March 2, 2009 2:04 PM
  • Eric Kiara,

    Typically, Recovery CDs provided by major manufacturers such as HP do NOT require the input of a Product Key, as they use a universal deployment Product Key and a different technology called SLP to activate.

    Assuming this is the case in your situation, I would suggest that you backup and offload your data, then execute the manufacturer's instructions on how to do a "destructive recovery" of your computer back to out-of-the-box condition.
    For great advice on all topics XP, visit http://www.annoyances.org/exec/forum/winxp
    • Marked as answer by Stephen Holm Wednesday, March 4, 2009 7:21 PM
    Wednesday, March 4, 2009 5:05 AM
  • Good Morning Eric,

        Thank you for visiting the Windows Genuine Advantage (WGA) program forum. First I would like to echo the words which Dan previously provided to you. Right now, your computer has a Keygen'd OEM System Builder edition of XP Professional identified. You mentioned " I reinstalled windows recently using the the OEMs (HP) CDs and the Product Key on the sticker of my machine." As Dan indicated, "Recovery CDs provided by major manufacturers such as HP do NOT require the input of a Product Key, as they use a universal deployment Product Key and a different technology called SLP to activate." Let me provide you with more detail as what OEM-SLP means.  

    OEM-SLP: Computers built by large commercial manufacturers that come with Vista Pre-installed come with two (2) Product Keys; SLP and COA Key.  SLP stands for System Locked Pre-install. OEM manufacturer’s add an OEM identifier string to the system BIOS during manufacturing. Windows verifies this identifier during the boot process. In this way the end user will not be required to activate Windows. The OEM SLP Key is geared to work with the special instructions found on that Manufacturer’s computer hardware.  The Product Key is available on the COA sticker and not installed in the computer. For example all DELL OEM SLP Windows Vista systems use a single product key but the COA sticker on the machine contains the unique COA. The key located on the COA sticker should only be used in limited situations and requires telephone activation. Example should you require to reformate the computer the key from the COA sticker would be used. 



    Please visit http://www.howtotell.com and compare your OEM-SLP media discs against what is presented here. Did you purchase your computer brand new directly from the manufacturer? Right now I would contact HP and request them to send you the OEM Recovery Media.

    Support for HP products (United States only)

    http://welcome.hp.com/country/us/en/contact/phone_assist.html#section1


    Worldwide

    http://welcome.hp.com/country/us/en/wwcontact_us.html


    HP and Compaq Desktop PCs - Obtaining a Recovery CD or DVD set

     

    http://h10025.www1.hp.com/ewfrf/wc/document?docname=bph07143&cc=us&dlc=en&lc=en&jumpid=reg_R1002_USEN


    Take care,

    Stephen


    Stephen Holm
    • Marked as answer by Stephen Holm Wednesday, March 4, 2009 7:41 PM
    Wednesday, March 4, 2009 7:41 PM