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"Marked as Complete" Appointments be set to OPEN status again via Workflow? RRS feed

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    Hi all,

    Is there a way for "Marked as Complete" Appointments to be OPEN again via Workflow?

    I tried to create a workflow:

    If Appointment Status = Complete THEN

    -this is where I got stuck on, how do I tell it to make it as OPEN again. Any suggestions?

    Thanks so much!

    Thursday, November 14, 2013 4:22 PM

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    Then Set Status = Open

    Setting the Status is different than updating a field on the Form, it's a direct call in the workflow.

    The postings on this site are solely my own and do not represent or constitute Hitachi Solutions' positions, views, strategies or opinions.

    Thursday, November 14, 2013 6:51 PM
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    Yes, you can do that. Add a step 'Change Status' and then set the desired status there

    Curious to know the business process that asks for a completed appointment to be opened using a workflow.. if you can share?

    If my response helps you in finding your answer then please click 'Mark as Answer' and 'Vote as Helpful'

    • Proposed as answer by Mamatha Swamy Thursday, November 14, 2013 6:54 PM
    Thursday, November 14, 2013 6:54 PM