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Vista Home premium OEM product key invailed RRS feed

  • Question

  •  

    Hi,

    i just brought this new computer and when i try to install Vista it says product key invailed.

    And when i also plug in a usb or try to partiation my hard drive it says unknown device and can't do it.

    Can anybody help please!!!!

    Wednesday, February 20, 2008 9:53 AM

Answers

  • Please follow this troubleshooting procedure:

     

    1. Download and run the MGA Diagnostic Tool: http://go.microsoft.com/fwlink/?linkid=52012

     

    2. After running the MGA Diagnostic Tool, click on the "Windows" tab and then click on "Copy".

     

    3. Next, visit the following website and create a post in the "WGA Validation Problems" forum and paste the results of the WGA Diagnostic Data in a detailed post. http://forums.microsoft.com/Genuine/default.aspx?SiteID=25

     

    4. A WGA troubleshooting specialist will analyze the data and recommend an appropriate solution.

     

     

    Wednesday, February 20, 2008 7:09 PM
    Moderator
  • As for the problem with your USB device, go to the website of the company that makes the device and download the drives and/or contact their support.

     

    Darin Smith

    WGA Forum Manager

     

    Wednesday, February 20, 2008 8:38 PM

All replies

  • Please follow this troubleshooting procedure:

     

    1. Download and run the MGA Diagnostic Tool: http://go.microsoft.com/fwlink/?linkid=52012

     

    2. After running the MGA Diagnostic Tool, click on the "Windows" tab and then click on "Copy".

     

    3. Next, visit the following website and create a post in the "WGA Validation Problems" forum and paste the results of the WGA Diagnostic Data in a detailed post. http://forums.microsoft.com/Genuine/default.aspx?SiteID=25

     

    4. A WGA troubleshooting specialist will analyze the data and recommend an appropriate solution.

     

     

    Wednesday, February 20, 2008 7:09 PM
    Moderator
  • As for the problem with your USB device, go to the website of the company that makes the device and download the drives and/or contact their support.

     

    Darin Smith

    WGA Forum Manager

     

    Wednesday, February 20, 2008 8:38 PM