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Hi,
i just brought this new computer and when i try to install Vista it says product key invailed.
And when i also plug in a usb or try to partiation my hard drive it says unknown device and can't do it.
Can anybody help please!!!!
Please follow this troubleshooting procedure:
1. Download and run the MGA Diagnostic Tool: http://go.microsoft.com/fwlink/?linkid=52012
2. After running the MGA Diagnostic Tool, click on the "Windows" tab and then click on "Copy".
3. Next, visit the following website and create a post in the "WGA Validation Problems" forum and paste the results of the WGA Diagnostic Data in a detailed post. http://forums.microsoft.com/Genuine/default.aspx?SiteID=25
4. A WGA troubleshooting specialist will analyze the data and recommend an appropriate solution.
As for the problem with your USB device, go to the website of the company that makes the device and download the drives and/or contact their support.
Darin Smith
WGA Forum Manager