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Points not getting added and threads not getting updated RRS feed

  • Question

  • 1. No points are being added from last 2 days. Number of replies count is getting increased as i reply and number of answered count is getting increased whenever marked as answered. but the point does not get added.

    2. When i click my Profile, the queue is not updated with the latest. This is happening from last 2 days.


    vinu
    • Edited by Vinuthan Thursday, November 25, 2010 2:52 PM
    Thursday, November 25, 2010 1:30 PM

Answers

  • Hi,

    Thanks for reporting this. There is is known issue. We are looking into this and will update soon on the status of this issue.

    Thanks for your co-operation.


    SachinW Tier 2 Application Support Server and Tools Online Operations Team
    • Marked as answer by Vinuthan Tuesday, November 30, 2010 1:12 AM
    Thursday, November 25, 2010 1:43 PM

All replies

  • Hi,

    Thanks for reporting this. There is is known issue. We are looking into this and will update soon on the status of this issue.

    Thanks for your co-operation.


    SachinW Tier 2 Application Support Server and Tools Online Operations Team
    • Marked as answer by Vinuthan Tuesday, November 30, 2010 1:12 AM
    Thursday, November 25, 2010 1:43 PM
  • Hi,

    The Alerts were down for a couple of days from 11/22 to 11/25. From 11/25, the system was fixed but it probably took a good 12-24 hours to clear up the queue backlog. So things should be ok now. We are taking some steps to ensure this doesn't happen again. Thanks for reporting the issues everyone.

     


    Shrikant Maske, Tier 2 Application Support, Server and Tools Online Operations Team
    Wednesday, December 1, 2010 6:32 PM