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windows live one care keeps freezing help! RRS feed

  • Question

  • whenever i try to start it up it would freeze and not respond. i cannot click tune up or anything. right now its orange but i have no idea why this is happening. it just randomly started. can anyone help??
    Thursday, April 16, 2009 5:50 AM

Answers

All replies

  • Check to see that terminal Services is running. Open Start>Run and type "services.msc" without the quotes in the Run box. When the Services Console opens scrool down to Terminal Services. Double click Terminal Services and if the service is stopped, start it. Check that the startup type is set to Automatic in the drop down menu. If Terminal Services was stopped this should resolve the issue. This could be caused by a damaged net framework 2.0 installation. To repair net framework see this article - http://support.microsoft.com/kb/908077  If this does not resolve the isue please contact support. How to reach support - http://social.microsoft.com/Forums/en-US/onecareinstallandactivate/thread/30400b52-7f26-4ba0-bc18-17e305329d90
    Jim - MVP Windows Live - Forum Moderator - Live One Care - Live Mesh
    Thursday, April 16, 2009 6:02 AM
    Moderator
  • awesome i fixed it. it was disabled but i hit automatic and followed your instructions. now its working . thank u soo very much! your awesome
    Thursday, April 16, 2009 7:21 AM
  • I'm glad to read that you were able to resolve the problem.
    -steve
    Microsoft MVP Windows Live / Windows Live OneCare & Live Mesh Forum Moderator
    Thursday, April 16, 2009 12:51 PM
    Moderator