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Why aren't my MS Refurb Licenses Geniune?

    Question

  • Hello,

    I bought 80 refurbed PCs for my school and I have all 80 licenses in hand.  The refurbisher bound each of the old XP or Vista keys to the new WIN 7 Pro key.  I bought them all from a PC store that was an authorized refurbisher.  Unfortunately, my new images are not taking the new keys as valid. I am only using each key one time, in one PC. Below is my report from the MGA tool.

    Any assistance would be greatly appreciated.  I suppose I could run this on all 80 but I figured if I can fix one, I can do the same procedure for each.  I even tried to run the <net stop sppsvc> and rename the token file script that I read from this forum but it did not help. It said that a file named token was unavailable or didn't exist or something.


    Wednesday, August 13, 2014 1:12 PM

Answers

  • Try using Telephone activation...

    telephone activation (operator calls)

    Click on the Start button

    in the Search box, type

    SLUI   4

    and hit the Enter key

    follow the instructions, but when asked which service you require by the telephone ansafone, do NOT reply - this should force an operator to respond, who can deal with you 


    Noel Paton | Nil Carborundum Illegitemi
    CrashFixPC | The Three-toed Sloth
    No - I do not work for Microsoft, or any of its contractors.

    Saturday, August 16, 2014 10:53 AM
    Moderator

All replies

  • Hello,

    I bought 80 refurbed PCs for my school and I have all 80 licenses in hand.  The refurbisher bound each of the old XP or Vista keys to the new WIN 7 Pro key.  I bought them all from a PC store that was an authorized refurbisher.  Unfortunately, my new images are not taking the new keys as valid. I am only using each key one time, in one PC. Below is my report from the MGA tool.

    Any assistance would be greatly appreciated.  I suppose I could run this on all 80 but I figured if I can fix one, I can do the same procedure for each.  I even tried to run the <net stop sppsvc> and rename the token file script that I read from this forum but it did not help. It said that a file named token was unavailable or didn't exist or something.


    Diagnostic Report (1.9.0027.0):
    -----------------------------------------
    Windows Validation Data-->

    Validation Code: 50
    Cached Online Validation Code: 0x0
    Windows Product Key: *****-*****-VMR62-RG42Y-289FY
    Windows Product Key Hash: sqmOU2dAnpZuDZb2EekoCNk7HlE=
    Windows Product ID: 00371-OEM-0636292-05349
    Windows Product ID Type: 3
    Windows License Type: OEM System Builder
    Windows OS version: 6.1.7601.2.00010100.1.0.048
    ID: {BFBFF06A-0D69-431C-BFAE-0F7690A95661}(1)
    Is Admin: Yes
    TestCab: 0x0
    LegitcheckControl ActiveX: N/A, hr = 0x80070002
    Signed By: N/A, hr = 0x80070002
    Product Name: Windows 7 Professional
    Architecture: 0x00000000
    Build lab: 7601.win7sp1_gdr.140303-2144
    TTS Error:
    Validation Diagnostic:
    Resolution Status: N/A

    Vista WgaER Data-->
    ThreatID(s): N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002

    Windows XP Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    File Exists: No
    Version: N/A, hr = 0x80070002
    WgaTray.exe Signed By: N/A, hr = 0x80070002
    WgaLogon.dll Signed By: N/A, hr = 0x80070002

    OGA Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002
    OGAExec.exe Signed By: N/A, hr = 0x80070002
    OGAAddin.dll Signed By: N/A, hr = 0x80070002

    OGA Data-->
    Office Status: 109 N/A
    OGA Version: N/A, 0x80070002
    Signed By: N/A, hr = 0x80070002
    Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3

    Browser Data-->
    Proxy settings: N/A
    User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
    Default Browser: C:\Program Files\Internet Explorer\IEXPLORE.exe
    Download signed ActiveX controls: Prompt
    Download unsigned ActiveX controls: Disabled
    Run ActiveX controls and plug-ins: Allowed
    Initialize and script ActiveX controls not marked as safe: Disabled
    Allow scripting of Internet Explorer Webbrowser control: Disabled
    Active scripting: Allowed
    Script ActiveX controls marked as safe for scripting: Allowed

    File Scan Data-->

    Other data-->
    Office Details: <GenuineResults><MachineData><UGUID>{BFBFF06A-0D69-431C-BFAE-0F7690A95661}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7601.2.00010100.1.0.048</OS><Architecture>x32</Architecture><PKey>*****-*****-*****-*****-289FY</PKey><PID>00371-OEM-0636292-05349</PID><PIDType>3</PIDType><SID>S-1-5-21-4044066782-3290704848-2262811829</SID><SYSTEM><Manufacturer>Dell Inc.</Manufacturer><Model>OptiPlex 755                 </Model></SYSTEM><BIOS><Manufacturer>Dell Inc.</Manufacturer><Version>A17</Version><SMBIOSVersion major="2" minor="5"/><Date>20100406000000.000000+000</Date></BIOS><HWID>FC3F3B07018400F8</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Eastern Standard Time(GMT-05:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>DELL  </OEMID><OEMTableID>B9K    </OEMTableID></OEM><GANotification/></MachineData><Software><Office><Result>109</Result><Products/><Applications/></Office></Software></GenuineResults>  

    Spsys.log Content: 0x80070002

    Licensing Data-->
    Software licensing service version: 6.1.7601.17514

    Name: Windows(R) 7, Professional edition
    Description: Windows Operating System - Windows(R) 7, OEM_COA_NSLP channel
    Activation ID: c33001fc-5e9c-4f27-8c05-e0154adb0db4
    Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f
    Extended PID: 00371-00212-362-905349-02-1033-7601.0000-2242014
    Installation ID: 009046862756169333736950207600269783886115880452711773
    Processor Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88338
    Machine Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88339
    Use License URL: http://go.microsoft.com/fwlink/?LinkID=88341
    Product Key Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88340
    Partial Product Key: 289FY
    License Status: Notification
    Notification Reason: 0xC004F009 (grace time expired).
    Remaining Windows rearm count: 3
    Trusted time: 8/12/2014 4:59:34 PM

    Windows Activation Technologies-->
    HrOffline: 0x00000000
    HrOnline: 0x00000000
    HealthStatus: 0x0000000000000000
    Event Time Stamp: 5:14:2014 22:29
    ActiveX: Registered, Version: 7.1.7600.16395
    Admin Service: Registered, Version: 7.1.7600.16395
    HealthStatus Bitmask Output:


    HWID Data-->
    HWID Hash Current: OAAAAAIABgABAAEAAAACAAAAAQABAAEA6GHuFgK/HFPKdIj90IeSLiivZP7EX0rj2rm/W6YdRso=

    OEM Activation 1.0 Data-->
    N/A

    OEM Activation 2.0 Data-->
    BIOS valid for OA 2.0: yes
    Windows marker version: 0x0
    OEMID and OEMTableID Consistent: yes
    BIOS Information:
      ACPI Table Name    OEMID Value    OEMTableID Value
      APIC    DELL      B9K    
      FACP    DELL      B9K    
      HPET    DELL      B9K    
      BOOT    DELL      B9K    
      MCFG    DELL      B9K    
      SSDT    DELL    st_ex
      ASF!    DELL      B9K    
      TCPA    DELL      B9K    
      ____    DELL      B9K    
      SLIC    DELL      B9K    
      SSDT    DELL    st_ex
      SSDT    DELL    st_ex
      SSDT    DELL    st_ex
    Wednesday, August 13, 2014 1:13 PM
  • I've read a few more related threads and realized that I should add that we recently bought OVM-ES licensing which gives us a MAK use for MS Office 2010.  Unfortunately, that too is telling me that it's not a registered copy.  I was thinking that I would have to call the MSVLSC about that...unless you feel the two are related. 

    I also updated the BIOS on all PCs too to the latest build.

    Wednesday, August 13, 2014 2:53 PM
  • Try using Telephone activation...

    telephone activation (operator calls)

    Click on the Start button

    in the Search box, type

    SLUI   4

    and hit the Enter key

    follow the instructions, but when asked which service you require by the telephone ansafone, do NOT reply - this should force an operator to respond, who can deal with you 


    Noel Paton | Nil Carborundum Illegitemi
    CrashFixPC | The Three-toed Sloth
    No - I do not work for Microsoft, or any of its contractors.

    Saturday, August 16, 2014 10:53 AM
    Moderator