Hi all,
I´m trying to create and email activity on a Post update callout of an Account and send it.
When a custom field "Financial Status" is updated, i need to send an email for the customer to inform that they have invoices to bill.
I get an example on the sdk of how to send an email, I tested and I can send email, I start by sending existing email because I thought it would be more difficult that creating an email activity. But at this moment I can´t create email activity by callout.
Here´s my code:
public Guid SetEmail(Guid accountid, string fromEmail)
{
try
{
Logger.LogMessage("Método SetEmail");
email newEmail = new email();
// Specify who the email is FROM
activityparty from = new activityparty();
from.partyid = new Lookup();
from.partyid.Value = new Guid(fromEmail);
from.partyid.type = EntityName.systemuser.ToString();
// Specify who the email is TO
activityparty to = new activityparty();
to.partyid = new Lookup();
to.partyid.Value = accountid;
to.partyid.type = EntityName.account.ToString();
// Add the TO and FROM parties to the email
newEmail.from = new activityparty[] {from};
newEmail.to = new activityparty[] {to};
//Direction specifies if the email is Outgoing ( true ) or Incoming (false ).
//CrmBoolean direction = new CrmBoolean();
//direction.Value = true;
//newEmail.directioncode = direction;
newEmail.subject = "Trying";
newEmail.description = "This email was create by callout";
newEmail.regardingobjectid = new Lookup();
newEmail.regardingobjectid.type = EntityName.account.ToString();
newEmail.regardingobjectid.Value = idConta;
Guid emailID = crmSrv.Create(newEmail);
return emailID;
}
catch(Exception ex)
{
Logger.LogMessage(ex.ToString());
throw;
}
}
I got an error on the Create message that is:
System.Web.Services.Protocols.SoapException: Server was unable to process request.
at System.Web.Services.Protocols.SoapHttpClientProtocol.ReadResponse(SoapClientMessage message, WebResponse response, Stream responseStream, Boolean asyncCall)
at System.Web.Services.Protocols.SoapHttpClientProtocol.Invoke(String methodName, Object[] parameters)
at Devscope.CRM.Vortal.Callouts.WSMSCRM3.CrmService.Create(BusinessEntity entity)
at Devscope.CRM.Vortal.Callouts.Utils.ActivitiesFinancialStatus.SetEmail(Guid idConta, String fromEmail)
Does anyone can tell me what I doing wrong?
And just one more question, I want to create the email but I want the description uses a template that I create before. So the user can change the message at anytime.
Jessica
