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Vista not genuine all of a sudden RRS feed

  • Question

  • Below is the report.  I tried to recreate the store first from reading the threads, but when I type %windir%\system32 into the browser window it goes to a bing search engine.  I have firefox as my default browser.  If this is the problem, how can I get back to Internet Explore since I don't have access to windows?  Thanks for any help you can provide.

     

     

    Diagnostic Report (1.9.0027.0):
    -----------------------------------------
    Windows Validation Data-->
    Validation Status: Invalid License
    Validation Code: 50
    Cached Online Validation Code: N/A, hr = 0xc004f012
    Windows Product Key: *****-*****-6HVMF-TTJ34-P92J4
    Windows Product Key Hash: 7KRyNvkpDG8G18qCc8dsDeUtcCg=
    Windows Product ID: 89572-OEM-7332166-00042
    Windows Product ID Type: 2
    Windows License Type: OEM SLP
    Windows OS version: 6.0.6000.2.00010300.0.0.002
    ID: {3E8756AA-573B-4523-9680-0072B891B2C5}(1)
    Is Admin: Yes
    TestCab: 0x0
    LegitcheckControl ActiveX: N/A, hr = 0x80070002
    Signed By: N/A, hr = 0x80070002
    Product Name: Windows Vista (TM) Home Basic
    Architecture: 0x00000000
    Build lab: 6000.vista_gdr.100218-0019
    TTS Error:
    Validation Diagnostic:
    Resolution Status: N/A

    Vista WgaER Data-->
    ThreatID(s): N/A, hr = 0x80070002
    Version: 6.0.6002.16398

    Windows XP Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    File Exists: No
    Version: N/A, hr = 0x80070002
    WgaTray.exe Signed By: N/A, hr = 0x80070002
    WgaLogon.dll Signed By: N/A, hr = 0x80070002

    OGA Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    Version: 2.0.48.0
    OGAExec.exe Signed By: Microsoft
    OGAAddin.dll Signed By: Microsoft

    OGA Data-->
    Office Status: 100 Genuine
    Microsoft Office Standard 2007 - 100 Genuine
    Microsoft Office Home and Student 2007 - 100 Genuine
    OGA Version: Registered, 2.0.48.0
    Signed By: Microsoft
    Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3_E2AD56EA-765-d003_E2AD56EA-766-0_E2AD56EA-134-80004005_E2AD56EA-765-d003_E2AD56EA-766-0_E2AD56EA-134-80004005

    Browser Data-->
    Proxy settings: N/A
    User Agent: Mozilla/4.0 (compatible; MSIE 7.0; Win32)
    Default Browser: C:\Program Files\Mozilla Firefox\firefox.exe
    Download signed ActiveX controls: Prompt
    Download unsigned ActiveX controls: Prompt
    Run ActiveX controls and plug-ins: Allowed
    Initialize and script ActiveX controls not marked as safe: Prompt
    Allow scripting of Internet Explorer Webbrowser control: Disabled
    Active scripting: Allowed
    Script ActiveX controls marked as safe for scripting: Allowed

    File Scan Data-->

    Other data-->
    Office Details: <GenuineResults><MachineData><UGUID>{3E8756AA-573B-4523-9680-0072B891B2C5}</UGUID><Version>1.9.0027.0</Version><OS>6.0.6000.2.00010300.0.0.002</OS><Architecture>x32</Architecture><PKey>*****-*****-*****-*****-P92J4</PKey><PID>89572-OEM-7332166-00042</PID><PIDType>2</PIDType><SID>S-1-5-21-499970891-710278843-565965484</SID><SYSTEM><Manufacturer>GATEWA</Manufacturer><Model>SYSTEM__</Model></SYSTEM><BIOS><Manufacturer>Intel Corp.</Manufacturer><Version>CF94510J.15A.0011.2006.1113.1224</Version><SMBIOSVersion major="2" minor="4"/><Date>20061113000000.000000+000</Date></BIOS><HWID>D3323507018400F6</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Eastern Standard Time(GMT-05:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>GATEWA</OEMID><OEMTableID>SYSTEM  </OEMTableID></OEM><GANotification><File Name="OGAAddin.dll" Version="2.0.48.0"/></GANotification></MachineData><Software><Office><Result>100</Result><Products><Product GUID="{91120000-0012-0000-0000-0000000FF1CE}"><LegitResult>100</LegitResult><Name>Microsoft Office Standard 2007</Name><Ver>12</Ver><Val>6D6F1FA708D6268</Val><Hash>LlgDLGSoWn8WFEv1N9SSZYMbmzo=</Hash><Pid>81607-308-8036486-64999</Pid><PidType>10</PidType></Product><Product GUID="{91120000-002F-0000-0000-0000000FF1CE}"><LegitResult>100</LegitResult><Name>Microsoft Office Home and Student 2007</Name><Ver>12</Ver><Val>65DC5206250CF32</Val><Hash>vsdTYcQB+RINWzLMrAa40rAapQU=</Hash><Pid>81602-921-8914193-68217</Pid><PidType>1</PidType></Product></Products><Applications><App Id="16" Version="12" Result="100"/><App Id="18" Version="12" Result="100"/><App Id="1A" Version="12" Result="100"/><App Id="1B" Version="12" Result="100"/><App Id="A1" Version="12" Result="100"/></Applications></Office></Software></GenuineResults> 

    Spsys.log Content: 0x80070002

    Licensing Data-->
    Software licensing service version: 6.0.6000.16509

    Windows Activation Technologies-->
    N/A

    HWID Data-->
    HWID Hash Current: NAAAAAEABAABAAEAAQABAAAAAgABAAEAJJQM4aDEIGHkbkjkqnbIZbJg8vQ4uFRjrFaA1w==

    OEM Activation 1.0 Data-->
    N/A

    OEM Activation 2.0 Data-->
    BIOS valid for OA 2.0: yes
    Windows marker version: 0x20000
    OEMID and OEMTableID Consistent: yes
    BIOS Information:
      ACPI Table Name    OEMID Value    OEMTableID Value
      APIC            GATEWA        SYSTEM 
      FACP            GATEWA        SYSTEM 
      HPET            GATEWA        SYSTEM 
      MCFG            GATEWA        SYSTEM 
      WDDT            GATEWA        SYSTEM 
      ASF!            GATEWA        SYSTEM 
      SLIC            GATEWA        SYSTEM 
      SSDT            GATEWA        CpuPm
      SSDT            GATEWA        CpuPm
      SSDT            GATEWA        CpuPm
      SSDT            GATEWA        CpuPm
      SSDT            GATEWA        CpuPm

    Friday, January 7, 2011 5:34 AM

Answers

  • Below is the report.  I tried to recreate the store first from reading the threads, but when I type %windir%\system32 into the browser window it goes to a bing search engine.  I have firefox as my default browser.  If this is the problem, how can I get back to Internet Explore since I don't have access to windows?   Thanks for any help you can provide

    Firefox is not able to navigate within Windows like Internet Explorer can.  To get Internet Explorer as the default browser, boot Windows into Safe Mode, click the Start Button and type: Internet Options and hit enter. Once in the Internet Options window, click the Programs tab there will be an option to set Internet Explorer as Default.

    Once you have set Internet Explorer as Default Browser, reboot back into normal mode and follow the below steps (Note: the steps will NOT work in safe mode)

    1) Open an Internet Browser window.
    2) Type: %windir%\system32 into the browser address bar.
    3) Find the file CMD.exe
    4) Right-Click on CMD.exe and select 'Run as Administrator'
    5) Type: net stop slsvc   (it may ask you if you are sure, select yes)
    6) Type: cd %windir%\ServiceProfiles\NetworkService\AppData\Roaming\Microsoft\SoftwareLicensing
    7) Type: rename tokens.dat tokens.bar
    8) Type: cd %windir%\system32
    9) Type: net start slsvc
    10) Type: cscript slmgr.vbs -rilc (It may take a long time for this to complete, please be patient)
    11) Restart your computer twice.
    12) You may be required to enter the Product Key and/or Activate. (be sure to use the Product Key from the sticker on the PC and Activate using the By Phone method.

    Note: When you launch the Activate by Phone wizard, you will be asked to select your region. Once you do, the Wizard will supply the proper phone number to call and will also list the installation ID needed to complete Activation.

    Once you have resolved the issue, you can make FireFox your default browser again.

     

    Thank you


    Darin MS
    • Marked as answer by Darin Smith MS Tuesday, January 11, 2011 11:43 PM
    Tuesday, January 11, 2011 11:42 PM

All replies

  • Something I just noticed, my product key on the back of my tower doesn't match the Windows Product Key the diagnostic report shows.  Does that matter?

    Also, I should have added that I haven't added anything, but several days ago I tried to download and install SP1 and each time I tried it failed.  But the computer worked fine even after that.  It was tonight I logged in and I got the black screen with it saying in the corner "Build 6000, this copy of windows is not genuine"

    Friday, January 7, 2011 5:39 AM
  • "9mmbullitt" wrote in message news:3488045d-30b6-4a2b-bd4d-c17438b0bc00...

    Below is the report.  I tried to recreate the store first from reading the threads, but when I type %windir%\system32 into the browser window it goes to a bing search engine.  I have firefox as my default browser.  If this is the problem, how can I get back to Internet Explore since I don't have access to windows?  Thanks for any help you can provide.

     

     

    Diagnostic Report (1.9.0027.0):
    -----------------------------------------
    Windows Validation Data-->
    Validation Status: Invalid License
    Validation Code: 50
    Cached Online Validation Code: N/A, hr = 0xc004f012
    Windows Product Key: *****-*****-6HVMF-TTJ34-P92J4
    Windows Product Key Hash: 7KRyNvkpDG8G18qCc8dsDeUtcCg=
    Windows Product ID: 89572-OEM-7332166-00042
    Windows Product ID Type: 2
    Windows License Type: OEM SLP
    Windows OS version: 6.0.6000.2.00010300.0.0.002

    File Scan Data-->

    Other data-->
    GATEWA</Manufacturer><Model>SYSTEM__</Model></SYSTEM><BIOS><Manufacturer>Intel Corp.</Manufacturer><Version>CF94510J.15A.0011.2006.1113.1224</Version><SMBIOSVersion major="2" minor="4"/><Date>20061113000000.000000+000</Date></BIOS><


    OEM Activation 2.0 Data-->
    BIOS valid for OA 2.0: yes
    Windows marker version: 0x20000
    OEMID and OEMTableID Consistent: yes
      SLIC            GATEWA        SYSTEM 

    <quote>
    Computers, which are built by large manufactures that come with Windows Pre-Installed, come with two (2) Product Keys:
     
    A)   OEM SLP: This key comes pre-installed in Windows, when it comes from the Factory. This key is geared to work with the OEM Bios Flag found only on that Manufacturer's computer hardware. So when Windows was installed using the OEM SLP key (at the factory) Windows looks at the motherboard and sees the proper OEM Bios Flag (for that Manufacturer and that version of Windows) and Self-Activates. (that's why you did not need to Activate your computer after you brought it home)
     
     
     
    B)     COA SLP: This is the Product key that you see on the sticker on the side (or bottom) of your computer. It is a valid product key, but should only be used in limited situations (such as if the OEM SLP key stops self-activating for whatever reason). The key must be activated by Phone. (Note: All manufacturers that use the OEM SLP system are required by contract to include a Certificate of Authenticity (COA) sticker, that has a COA SLP key, on the computer)
     
    </quote>
     
    Your system is using the OEM_SLP key currently - but for some reason is unable to access the proper data to self-activate.

     
    The solution is to change the Product Key to the one on your COA sticker, and then activate  - probably by telephone
     
     

    --


    Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth
    • Marked as answer by Darin Smith MS Saturday, January 8, 2011 12:04 AM
    • Unmarked as answer by 9mmbullitt Sunday, January 9, 2011 10:49 PM
    Friday, January 7, 2011 10:28 AM
    Moderator
  • I called windows activation and they are asking for my Installation ID.  She said it is a 54 digit number made up of 9 groups of 6 numbers each.  She had a hard understanding that I have a black screen with one box up that is for Windows activation with no other options.  She wanted me to go to the start button and I tried to explain I can't get to a start button.  Any suggestions?

    Sunday, January 9, 2011 10:49 PM
  • "9mmbullitt" wrote in message news:02f61861-2bb8-470d-b946-834afb9a9ec0...

    I called windows activation and they are asking for my Installation ID.  She said it is a 54 digit number made up of 9 groups of 6 numbers each.  She had a hard understanding that I have a black screen with one box up that is for Windows activation with no other options.  She wanted me to go to the start button and I tried to explain I can't get to a start button.  Any suggestions?


    Firefox is a pain in this context :(
    try using C:\Windows\system32 instead

    --


    Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth
    Monday, January 10, 2011 1:30 AM
    Moderator
  • "9mmbullitt" wrote in message news:02f61861-2bb8-470d-b946-834afb9a9ec0...

    I called windows activation and they are asking for my Installation ID.  She said it is a 54 digit number made up of 9 groups of 6 numbers each.  She had a hard understanding that I have a black screen with one box up that is for Windows activation with no other options.  She wanted me to go to the start button and I tried to explain I can't get to a start button.  Any suggestions?


    Firefox is a pain in this context :(
    try using C:\Windows\system32 instead

    --


    Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth
    Monday, January 10, 2011 1:32 AM
    Moderator
  • Below is the report.  I tried to recreate the store first from reading the threads, but when I type %windir%\system32 into the browser window it goes to a bing search engine.  I have firefox as my default browser.  If this is the problem, how can I get back to Internet Explore since I don't have access to windows?   Thanks for any help you can provide

    Firefox is not able to navigate within Windows like Internet Explorer can.  To get Internet Explorer as the default browser, boot Windows into Safe Mode, click the Start Button and type: Internet Options and hit enter. Once in the Internet Options window, click the Programs tab there will be an option to set Internet Explorer as Default.

    Once you have set Internet Explorer as Default Browser, reboot back into normal mode and follow the below steps (Note: the steps will NOT work in safe mode)

    1) Open an Internet Browser window.
    2) Type: %windir%\system32 into the browser address bar.
    3) Find the file CMD.exe
    4) Right-Click on CMD.exe and select 'Run as Administrator'
    5) Type: net stop slsvc   (it may ask you if you are sure, select yes)
    6) Type: cd %windir%\ServiceProfiles\NetworkService\AppData\Roaming\Microsoft\SoftwareLicensing
    7) Type: rename tokens.dat tokens.bar
    8) Type: cd %windir%\system32
    9) Type: net start slsvc
    10) Type: cscript slmgr.vbs -rilc (It may take a long time for this to complete, please be patient)
    11) Restart your computer twice.
    12) You may be required to enter the Product Key and/or Activate. (be sure to use the Product Key from the sticker on the PC and Activate using the By Phone method.

    Note: When you launch the Activate by Phone wizard, you will be asked to select your region. Once you do, the Wizard will supply the proper phone number to call and will also list the installation ID needed to complete Activation.

    Once you have resolved the issue, you can make FireFox your default browser again.

     

    Thank you


    Darin MS
    • Marked as answer by Darin Smith MS Tuesday, January 11, 2011 11:43 PM
    Tuesday, January 11, 2011 11:42 PM
  • I too had the same problem and managed to get Vista approved as genuine again by typing in my product key

     

    Finally I am back into my laptop desktop and everything is working however my wallpaper in the bottom right corner says Windows Vista (TM) Build 6000 This copy of Windows is not genuine.

     

    Why does it still say this if it has told me it is, which was no surprise to me!

     

    This is a huge problem as I want to sell my laptop and this makes it look like it is illegal.

     

    Your help would be appreciated on this matter Darin

     

    Kind Regards

    Sunday, February 20, 2011 6:02 PM
  • "kty77777" wrote in message news:6691b166-d6fd-4dd2-9ea2-ca321076988a...

    I too had the same problem and managed to get Vista approved as genuine again by typing in my product key

     

    Finally I am back into my laptop desktop and everything is working however my wallpaper in the bottom left corner says Windows Vista (TM) Build 6000 This copy of Windows is not genuine.

     

    Why does it still say this if it has told me it is, which was no surprise to me!

     

    This is a huge problem as I want to sell my laptop and this makes it look like it is illegal.

     

    Your help would be appreciated on this matter Darin

     

    Kind Regards


    Please post your problem to your OWN, NEW thread - together with an MGADiag report.
    To properly analyse and solve problems with Activation and Validation, we need to see a full copy of the report produced by the MGADiag tool (download and save to desktop - http://go.microsoft.com/fwlink/?linkid=52012 )
    Once saved, run the tool.
    Click on the Continue button, which will produce the report.
    To copy the report to your response, click on the Copy button in the tool (ignore any error messages at this point), and then paste (using either g-click/Paste, or Ctrl+V ) into your response.
     

    --


    Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth
    Sunday, February 20, 2011 6:11 PM
    Moderator