Codecs RRS feed

  • Question

  • I first installed the Microsoft Fix It Center, a day before Christmas, I thought I was doing a good thing by clearing out some things, but I ended up causing more harm than good. Now None of my Flash Players work, I have installed Adobe over 30 times, (its in my COntrol Panel) but when I go to site; its says I need Flash Player. I think I deleted the codecs by mistake, I have been tryign to resolve the problem since I discovered it in January, and no luck, someone anyone please help me. Im a bit computer savy, but not a lot. I really duno what I did. . I have Windows XP Home Edition.
    Wednesday, March 2, 2011 11:34 PM

All replies

  • Hi Cristyle0711,

    Thanks for your interesting in Microsoft Fix it Center(Beta). Based on your description, please have a try to run the troubleshooter on the site http://support.microsoft.com/mats/video_freezes_or_crashes/ if you deleted the codecs by mistake.

    Please let me know if any question about this issue. Thank you!




    Thursday, March 3, 2011 3:22 AM
  • Hi Sam,

    Thanks, but that didnt work. . . Its still tellig me I need Flash Player. ..Thsi problem did not start until I installed and ran the Microsoft Fix it Center, is there anyway I can reverse what I did? Im not exactly sure what I did, but I do know the problem started right after I ran Microsoft Fix it Center program. . . Is there anything else you can reccomend? I REALLY do apprecaite your help, my computer has been down since then, and Im not able to watch any videos, play games, or really enjoy it like I used to. .. :(

    Thanks againf or all your help,


    Friday, March 4, 2011 12:50 AM