Selected Phone Routes RRS feed

  • Question


    Hi all,


    we are trying to find out which Gateway/MediationServer is selected, if we make an outgoing call.


    Our Company is split to 2 Locations. On both locations we have an Mediation Server and a Mediant 1000.

    Then we have some user which are working from homeoffice only.


    How can i assing a user of location 1 to the mediation Server of location 1 and all users of location 2 to the Mediation Server of location 2?


    Another Idea is to set up one Phone Route and assing both Mediation Server.

    - What happens this way

    - Which Server will be selected?

    - What happens, if one Mediation Server is not aviable?


    Thanks a lot




    Monday, November 10, 2008 10:06 AM

All replies

  • Hi


    The basic way:

    create phone usages based on locations: site 1 - local calls, site 2 - local calls, site 1 - mobile calls, site 2 - mobile calls and so on.

    create strategies also based on locations, assigned to each site users.

    when you want to create the route for local calls: for site 1, create route based on local pattern, put Mediation server of the site 1 first, Mediation server of the site 2 as second (for redundancy when Mediation server site 1 is unavailable) and assign phone usage: site 1 - local calls. For site 2, create the same route except the order of Mediation server, and assign phone usage: site 2 - local calls.

    Do the same for the other usages.
    Monday, November 10, 2008 8:26 PM
  • Please use Voice route helper to test your routes (OCS Resource Kit)



    Enterprise Voice Route Helper
    Route Helper is a graphical user interface application that helps visualize, test, modify, archive, and share voice routing configuration information. Route Helper is an alternative to the MMC snap-in for viewing and modifying Enterprise Voice number normalization rules, location profiles, voice policy, and routes.


    If you have multiple mediation servers for same route then round robin is used


    Wednesday, November 12, 2008 10:26 PM