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  • Question

  • Hey, I received this notification on 12th of December 2014

    Your account is about to be canceled. Update your account or contact support

    Please tell me what it is...I m scared to death and do not wnt my account to be canceled....PLEASE HELP AS SOON AS POSSIBLE

    Also when I click View Details, it takes me to Tax Profile page...However, since I have not filled the Tax Profile because I m not yet selling any app, all apps are free, it is showing me this message

    You don't have a payout account

    You must have a payout account before you can enter a tax profile. Go to the Payout account page to create your payout account.

    So what it is? Do I have to create a payout account?

    Sunday, January 4, 2015 11:09 AM

All replies

  • This is driving me nuts. Why ain't anybody replying?
    Sunday, January 4, 2015 4:55 PM
  • Rahul,

    I'm really going to need a lot more details about your problem to help.  You haven't made it clear what system you're talking about.  what type of account are you talking about?  what tax profile page?  this is the MSDN Subscriptions feedback forum... Are you talking about an MSDN Subscription?

    I'm going to move your post to the off topic forum, because I believe its off topic, or at least you haven't included any info that tells me its related to MSDN, however I'll still monitor this post, and if you reply I'll get a notification and still try to help.  

    Below is my standard response.


    Unfortunately your post is off topic here, in the MSDN Subscriptions feedback forum, because it is not feedback regarding the MSDN Subscription. This is a standard response I’ve written up in advance to help many people (thousands, really.) who happen to post their question in my forum, but please don’t ignore it.  The links provided below I’ve collected to help with many issues we’ve seen.

    For technical issues with Microsoft products that you would run into as an end user of those products, one great source of info and help is http://answers.microsoft.com, which has sections for Windows, Hotmail, Office, IE, and other products.   Office related forums are also here: http://office.microsoft.com/en-us/support/contact-us-FX103894077.aspx

    For Technical issues with Microsoft products that you might have as an IT professional (like more technical installation issues, or other IT issues), you should head to the TechNet Discussion forums at http://social.technet.microsoft.com/forums/en-us, and search for your product name.

    For issues with products you might have as a Developer (like how to talk to APIs, what version of software do what, or other developer issues), you should head to the MSDN discussion forums at http://social.msdn.microsoft.com/forums/en-us, and search for your product or issue.

    If you’re asking a question particularly about one of the Microsoft Dynamics products, a great place to start is here: http://community.dynamics.com/.

    DreamSpark students with problems using the Secure Download Manager should read this: https://social.msdn.microsoft.com/Forums/en-US/27085f1c-daf4-4ee3-99eb-5f1ac715d959/dreamspark-students-using-the-sdm-please-read?forum=msdnfeedback

    If you really think your issue is related to the MSDN Subscription, and I screwed up, I apologize!  Please repost your question to the discussion forum and include much more detail about your problem, that could include screenshots of the issue (do not include subscription information or product keys in your screenshots!), and/or links to the problem you’re seeing. 

    If you really have no idea where to post this question, then you shouldn’t have posted here, because we have a forum just for you!  It’s called the ‘Where is the forum for…?’ forum and its here: http://social.msdn.microsoft.com/forums/en-us/whatforum/

    Please review the topic of the forum you’re posting in before posting your question.  Moving your post to the off topic forum.

    Thanks, Mike

    MSDN and TechNet Subscriptions Support

    Did Microsoft call you out of the blue about your computer? No, they didn't.

    Monday, January 5, 2015 4:38 PM