If you have a burst appendix do you walk into a shoe-shop and tell people you're sick?
If you are going to post: 1) ask a question 2) post in the correct place 3) provide diagnostic information e.g. which version, from which web-page, onto what Windows platform, what error messages were reported etc. 4) Use full readable sentences that make it possible, and even desirable, for a total stranger to answer your questions.