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    In moving through the module Course 4100, the software showed I completed a module and I was just trying to open it. I then clicked on that module and clicked on open. It never opened but it tried for over 30 minutes. I logged out, then came back in and the same thing. Then it completed several other modules that I had not accessed.

    So I have 2 problems
    1) it won't open up modules
    2) it completes modules that I haven't taken.

    Please advise.

    Dianna
    Friday, April 18, 2008 4:02 PM

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    Hi Dianna-

    I need a little more informaiton in order to help you with what you may be experiencing.

    Have you by chance opened a support ticket on this issue?  If so, can you provide the number so that I we can track down this issue.

    Is this a course that you purchased? 

    Please let me know so we can help you further on this issue.

    Alicia

    Program Manager, Sustained Engineering Team
    Thursday, April 24, 2008 6:29 PM
    Moderator