Licensing of Customer Portal solution for CRM Online RRS feed

  • Question

  • Hi,

    How does the licensing of Customer Portal solution for CRM Online work for external users (users not part of CRM org)? Do we use external connector license? As far as I know, external connector license can only be used with CRM on premise. Any help is appreciated. Thanks.


    Shashank Chandra

    Monday, December 5, 2011 4:04 PM


  • For an on premise deployment of CRM 2011, you need the external connector license. In case of online, you don't need a special license because its covered in the subscription fee.

    • Proposed as answer by Maria Joaquin Monday, December 12, 2011 10:41 PM
    • Marked as answer by Palak Kadakia Monday, January 23, 2012 2:42 AM
    Tuesday, December 6, 2011 1:02 AM