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Cannot sign in to MS forums

Question
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Normally I cannot sign-in to any of the MS web forums. After signing in with my LiveID I get an error page, or if already signed in I get the error page when navigating to a forum link. Or sometimes I might be returned to the sign-in page with the following advice -
"The Windows Live Network is unavailable from this site for one of the following reasons:
- This site may be experiencing a problem
- The site may not be a member of the Windows Live Network"If already signed in with my LiveID I would need to sign out and start a new IE session if I simply wish to view forum pages.
I have given large amounts of detail in various places including 'Microsoft Online Customer Service' a number of times (both via MSDN & Technet, they acknowledge but do not follow-up) and elsewhere, eg details of error pages, what I have done to solve the problem, etc.
I know a number of other MVPs have been similarly affected and unable to use the web interface to post to the MS forums, like me since Oct/Nov 2010. (Obviously the only way I can submit this is via the Bridge)
I trust this issue is known within MS, I would be pleased to know if it is likely to be fixed and if possible a time frame.
Peter Thornton
Answers
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We have had a few reports from xp users on this. We have worked on a repro but we haven't figured it out yet. What about Peter above?
Community Forums Program Manager- Proposed as answer by Ed Price - MSFTMicrosoft employee Thursday, October 27, 2011 4:56 AM
- Marked as answer by Ed Price - MSFTMicrosoft employee Monday, November 7, 2011 10:02 PM
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maybe it is indeed an XP thing.
Another factor you could try is using/not using the Windows Live Sign-In Control and Windows Live Sign-In Helper add-ons. FWIW I use both. I suppose I should try to repro your scenario in No Add-ons mode because of that. It's the same program module for both functions WindowsLiveLogin.dll just different CLSID. The Helper object is used the most by far. I have a Block count against the Helper but none against the Control. I don't know what that would imply. (You can use Manage Add-ons More Information button to see the Use count, Date last accessed, etc.)Sorry for not thinking of this before.
FYI
Robert
---- Proposed as answer by Ed Price - MSFTMicrosoft employee Thursday, October 27, 2011 4:56 AM
- Marked as answer by Ed Price - MSFTMicrosoft employee Monday, November 7, 2011 10:02 PM
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Another factor you could try is using/not using the Windows Live Sign-In Control and Windows Live Sign-In Helper add-ons. FWIW I use both. I suppose I should try to repro your scenario in No Add-ons mode because of that.
Instead what I have been trying for the past week is running with both of the above add-ons disabled. Sign-on hasn't been as smooth but I still haven't seen any of the problem symptoms being described here. Today I switched to enabling just the WL Sign-In Control. The other seems to have more to do with the BING search bar which I don't use anyway.---
- Proposed as answer by Ed Price - MSFTMicrosoft employee Thursday, October 27, 2011 4:56 AM
- Marked as answer by Ed Price - MSFTMicrosoft employee Monday, November 7, 2011 10:02 PM
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on my other workstation, it remains broken fromIE8
@ JRStern
Did you try using File, New Session? (Alt-F,i) or InPrivate Browsing? (Ctrl-Shift-P)FWIW I accidentally/incidentally had this symptom this morning after some user error getting restarted after a Hibernate Resume. Then, instead of starting from my usual forum I logged into another one and then switched to my usual one. No trouble after that first Error message.
So, I think we need a clearer symptom description. In particular, is this just an intermittent thing that is easily worked around once seen? (my case this morning), an intermittent thing which you haven't yet found a successful workaround for? a frequently occurring thing that you can't be bothered trying to find a workaround for, so just avoid? something else?
HTH
Robert
---- Proposed as answer by Ed Price - MSFTMicrosoft employee Thursday, October 27, 2011 4:57 AM
- Marked as answer by Ed Price - MSFTMicrosoft employee Monday, November 7, 2011 10:03 PM
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Even I can't reproduce consistently, although my main system is particularly affected / infected, another one more intermittent. So most likely for you it will be impossible repro, except for those odd occurences you have already experienced.
Repeated mention of Cookies in this forum has just reminded me of a few related facts that might not be well known. Occasionally MS sites don't send the Cookies that they expect to receive or that they receive and interpret but reject. Then, for the first case, the only way around this is to change the place where you go to get the Cookies and for the second case delete any stale Cookie that won't be updated (by using just that site) unless you delete it.What I used to do in XP when this happened in it is do a dir/a/ta/od capture the last few entries from that, then do a dir/a/tw/od and compare if the same set of files showed there. If not it meant that at least one of the Cookies being sent was significantly older than the rest that had been received and those were probably the cause of my problem. So, then deleting the stale Cookies and retrying typically fixed the problem. Or, as I mentioned, finding another site which would update a stale Cookie would also work.
If you trust what a Windows Explorer Details view will show you you could use that more conveniently, e.g. sorting by Date Accessed and comparing those timestamps with the ones under Date Modified.
In Vista and W7 this procedure has been complicated by the new Cookies\Low subdirectory. I just checked and in W7 we can now drill down manually into the Cookies\Low folder and supposedly do the same checks on Cookies in it.
It can't hurt to try trusting WE first. Simpler than using my dir commands, especially in Vista and W7 if the Low Cookies are involved. A procedure would be:
- Press Win-E to open shell:cookies
- set View Details (if not already set)
- Sort by Date Accessed (hopefully you don't have to add that column to Details)
- See which Cookies were used by the problem request (e.g. by timestamp under Date Accessed)
- Check each of #4 for currency under Date Modified
- Delete anything in #5 which seems stale
- In Vista or W7 drill down to Low and repeat 2-6
- Retry your request
- Repeat 1-7. (Hopefully #8 worked, if not you would have more information about how Cookies are used by your site when they are not stale.)
Good luckRobert
---- Proposed as answer by Ed Price - MSFTMicrosoft employee Thursday, October 27, 2011 4:59 AM
- Marked as answer by Ed Price - MSFTMicrosoft employee Monday, November 7, 2011 10:03 PM
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I've had a quick go starting with all cookies deleted. Things quickly change but not sure I follow how to see anything that looks "stale". But like I say, this is starting with zero cookies.
That should work if the site you are having trouble accessing always provides the necessary Cookies. But if you don't receive one that it wants now you would have to go somewhere else to get it. Can you start at the top somewhere instead of wherever it is that you are starting?FWIW I had one of those
The site may not be a member of the Windows Live Networktoday trying to switch from Connect to a Live Meeting. My workaround was to open an new window with Alt-F,i then drag the URL from the problem tab's Address bar to the new window. It opened fine then, no prompts at all, which was surprising (and pleasing). ; )
Also, if you ever get contacted by someone about this it might be an idea to take note of the first 3 lines of source. I suspect they might be details which would identify each separate failure. E.g. there is a server name and a timestamp in there. I'd be curious to know if anything else changes for each failure. PreprocessInfo: perhaps?
HTH
Robert
---- Edited by Robert Aldwinckle on forums Thursday, May 26, 2011 10:40 PM Get rid of pasted LI
- Proposed as answer by Ed Price - MSFTMicrosoft employee Thursday, October 27, 2011 4:58 AM
- Marked as answer by Ed Price - MSFTMicrosoft employee Monday, November 7, 2011 10:03 PM
All replies
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I am one of the other MVPs having this problem.
~ Kathleen Anderson
Microsoft MVP - Expression Web
Spider Web Woman Designs
Expression Web Resources: http://www.spiderwebwoman.com/xweb/
FrontPage Resources: http://www.spiderwebwoman.com/resources/ -
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Windows XP SP3, IE 8.0.6001.18702
~ Kathleen Anderson
Microsoft MVP - Expression Web
Spider Web Woman Designs
Expression Web Resources: http://www.spiderwebwoman.com/xweb/
FrontPage Resources: http://www.spiderwebwoman.com/resources/ -
We have had a few reports from xp users on this. We have worked on a repro but we haven't figured it out yet. What about Peter above?
Community Forums Program Manager- Proposed as answer by Ed Price - MSFTMicrosoft employee Thursday, October 27, 2011 4:56 AM
- Marked as answer by Ed Price - MSFTMicrosoft employee Monday, November 7, 2011 10:02 PM
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I've sent you a message through another venue that will lead you to more info.
~ Kathleen Anderson
Microsoft MVP - Expression Web
Spider Web Woman Designs
Expression Web Resources: http://www.spiderwebwoman.com/xweb/
FrontPage Resources: http://www.spiderwebwoman.com/resources/ -
I have similar problems with IE7 & IE8, on separate XP SP3 systems, so maybe it is indeed an XP thing.
8.0.6001.18702IS and 7.0.5730.13
Currently I am signed in and posting via the web interface (a rare scenario) using XP/IE8
I trust you got to the "other avenue" Kathleen lead you to. One thing I forgot to mention there is I used to have the same problems with the Answers1, however I've not had a problem to sign in to Answers2 (unfortunately Answers2 without the Bridge is not viable for other reasons).
Peter Thornton
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maybe it is indeed an XP thing.
Another factor you could try is using/not using the Windows Live Sign-In Control and Windows Live Sign-In Helper add-ons. FWIW I use both. I suppose I should try to repro your scenario in No Add-ons mode because of that. It's the same program module for both functions WindowsLiveLogin.dll just different CLSID. The Helper object is used the most by far. I have a Block count against the Helper but none against the Control. I don't know what that would imply. (You can use Manage Add-ons More Information button to see the Use count, Date last accessed, etc.)Sorry for not thinking of this before.
FYI
Robert
---- Proposed as answer by Ed Price - MSFTMicrosoft employee Thursday, October 27, 2011 4:56 AM
- Marked as answer by Ed Price - MSFTMicrosoft employee Monday, November 7, 2011 10:02 PM
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Robert:
I disabled the Windows Live Sign-In Control and Windows Live Sign-In Helper add-ons and tried accessing the Expression Web and Superpreview forum at: http://social.expression.microsoft.com/Forums/en-US/web/threads/I got:
The Windows Live Network is unavailable from this site for one of the following reasons:
This site may be experiencing a problem
The site may not be a member of the Windows Live Network
You can:You can sign in or sign up at other sites on the Windows Live Network, or try again later at this site.
~ Kathleen Anderson
Microsoft MVP - Expression Web
Spider Web Woman Designs
Expression Web Resources: http://www.spiderwebwoman.com/xweb/
FrontPage Resources: http://www.spiderwebwoman.com/resources/ -
Another factor you could try is using/not using the Windows Live Sign-In Control and Windows Live Sign-In Helper add-ons. FWIW I use both. I suppose I should try to repro your scenario in No Add-ons mode because of that.
Instead what I have been trying for the past week is running with both of the above add-ons disabled. Sign-on hasn't been as smooth but I still haven't seen any of the problem symptoms being described here. Today I switched to enabling just the WL Sign-In Control. The other seems to have more to do with the BING search bar which I don't use anyway.---
- Proposed as answer by Ed Price - MSFTMicrosoft employee Thursday, October 27, 2011 4:56 AM
- Marked as answer by Ed Price - MSFTMicrosoft employee Monday, November 7, 2011 10:02 PM
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Thanks Robert for your continued interest.
Another factor you could try is using/not using the Windows Live Sign-In Control and Windows Live Sign-In Helper add-ons.
Curiously in the last few days I have not been having a problem with IE8. Just like when you take your car to the garage with an intermittent fault and all seems OK! I have tried with the addins in IE8 enabled/disabled, but like I say, seems to be working both ways.
However in IE7 I don't have those addins, and still having problems (have also tried disabling all addins). That is most of the problems I've described elsewhere, except, in the last week or two I haven't had the error page I've consistently had for months headed-
"Server Error in '/Forums' Application."But the forums remain unusable for anything that requires signing in.
Peter Thornton
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Hi Brent:
Have you had a chance to check out the thread in the other venue?~ Kathleen Anderson
Microsoft MVP - Expression Web
Spider Web Woman Designs
Expression Web Resources: http://www.spiderwebwoman.com/xweb/
FrontPage Resources: http://www.spiderwebwoman.com/resources/ -
Yes, we are looking into it. It is not easy, can't repro it and need to spend more time on it.
Community Forums Program Manager- Proposed as answer by Ed Price - MSFTMicrosoft employee Thursday, October 27, 2011 4:57 AM
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I have one machine where I can't use IE (was 8 upgraded to 9 but the same problem) to access the forums under Win 7.
What happens is you try to access a forum and need to login with your passport; that login function URL loads itself in the URL line in the browser then re-loads itself and re-loads itself etc. in a never ending circle.
I've tried accessing Hotmail first (which works) but the same thing still happens when then going to TechNet.
Using any other (non-MS) browser the problem vanishes so when I use that machine (and remember) that's what I do.
Adding here as an IE issue but clearly not that same one. (This Win 7 PC doesn't have that problem and I use IE - the one that does has the problem was upgraded in place at some time from Vista)
SP 2010 "FAQ" (mainly useful links): http://wssv4faq.mindsharp.com/default.aspx
WSS3/MOSS FAQ (FAQ and Links) http://wssv3faq.mindsharp.com/default.aspx
Both also have links to extensive book lists and to (free) on-line chapters -
Yes, we are looking into it. It is not easy, can't repro it and need to spend more time on it.
Thanks for the update Brent. Must admit as it's been a while I got the impression my enquiry here, like all my others, was not going to be looked into. Good to know otherwise.
I appreciate the difficulty of trying to repro, even I can't always. If you are able to monitor my attempts to log in, see what's being sent back to me and why, let me know if that would be useful and I will try and coordinate.
Mike's recent post is interesting (thanks Mike). The common denominator looked like it might be XP, but it seems Mike has similar problems in Win7, and Vista before that if I follow. However he might not be right that's it's only with IE, I believe Kathleen indicated elsewhere problems also in Firefox (but not Safari).
Peter Thornton
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on my other workstation, it remains broken fromIE8
@ JRStern
Did you try using File, New Session? (Alt-F,i) or InPrivate Browsing? (Ctrl-Shift-P)FWIW I accidentally/incidentally had this symptom this morning after some user error getting restarted after a Hibernate Resume. Then, instead of starting from my usual forum I logged into another one and then switched to my usual one. No trouble after that first Error message.
So, I think we need a clearer symptom description. In particular, is this just an intermittent thing that is easily worked around once seen? (my case this morning), an intermittent thing which you haven't yet found a successful workaround for? a frequently occurring thing that you can't be bothered trying to find a workaround for, so just avoid? something else?
HTH
Robert
---- Proposed as answer by Ed Price - MSFTMicrosoft employee Thursday, October 27, 2011 4:57 AM
- Marked as answer by Ed Price - MSFTMicrosoft employee Monday, November 7, 2011 10:03 PM
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<Robert Aldwinckle on forums [MVP]> wrote in message
So, I think we need a clearer symptom description. In particular, is this just an intermittent thing that is easily worked around once seen? (my case this morning), an intermittent thing which you haven't yet found a successful workaround for? a frequently occurring thing that you can't be bothered trying to find a workaround for, so just avoid? something else?
Speaking only for me absolutely NOT the latter, I can't tell you how many hours I've spent over a long period of time trying to find a workaround, not to mention the avenues I've explored trying to address this to somebody in a position to look into it!
For me the closest to a workaround appears to be to start in a new session with all cookies deleted. Then quite often I can log-in, perhaps even long enough to add or edit a post. But typically only for a few clicks until I get an error page or back to the LiveID page and "The Windows Live Network is unavailable from this site for one of the following reasons:".
Occasionally I can log in for the next few sessions without deleting cookies, but then...Re clearer description, not sure what more I can add to what I have already given here & elsewhere.
Peter Thornton
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Brent,
I've mentioned it elsewhere though not here, another scenario I sometimes get is this:- In a new session not already signed anywhere
- From a Forum page click Sign-in
- The LiveID sign-in in page appears, enter credentials, all appears OK
- The previous forum page reappears but the sign-in link also reappears, ie not signed in.
- I click the sign-in link again
- the page clears and various addresses appear in the status bar
- the original forum page reappears with the sign-in link about 10 seconds laterI can repeat indefinitely. Click sign-in, page goes blank, wait 10 seconds, the same page with sign-in reappears. Round in circles.
Tracing with Fiddler2 (Robert's suggestion) shows lots of addresses each time (as it does with other error pages). Data available on request.
Peter Thornton
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Re clearer description, not sure what more I can add to what I have already given here & elsewhere.
Considering that JRStern can post but can't reply I suspect his case is not the same.For me the symptom is just too infrequent, so it is much more disruptive trying to prepare diagnostics for it or test being without logon add-ons than just accepting that occasionally it might happen. IMO the error message is a really useless diagnostic so the most effective way forward would be to get that improved. Otherwise I think it is an astoundingly presumptuous waste of human capital to expect one of us to try to figure out how to "reproduce" this symptom and not try to do anything about it from the host side until then.
Robert
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I have tried new sessions by killing the browser.
I have tried killing cookies, at one point that helped, occassionally, temporarily.
I have not tried InPrivate Browsing, I'm not even familiar with what that is, but I can certainly try it.
My IE has been entirely non-working from home for a year.
Now FF is falling apart day by day, and now my work workstation is failing too.
I assume this will not post as a reply and I will try it as a new post, but let's see.
I believe I've read in various threads that IE9 on Win7 is also not working, this has looked from my angle for a long time just like bad server-side programming and barely browser-related at all (used to give server-side error messages, now gives none at all).
Well, here goes.
Josh
omg it worked! how about this edit ...
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<Robert Aldwinckle on forums [MVP]> wrote in messagenew session not already signed anywhere
Including the bridge?
Ah, the session I reported about in my last post I was signed in with the Bridge. I've just tried again starting not signed into the Bridge or anywhere else. Exactly the same!
Peter Thornton
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<Robert Aldwinckle on forums [MVP]> wrote in messageConsidering that JRStern can post but can't reply I suspect his case is not the same.
I got the impression Josh posted from a different system to the one that normally fails.
@Josh, could you clarifyFor me the symptom is just too infrequent, so it is much more disruptive trying to prepare diagnostics for it or test being without logon add-ons than just accepting that occasionally it might happen. IMO the error message is a really useless diagnostic so the most effective way forward would be to get that improved. Otherwise I think it is an astoundingly presumptuous waste of human capital to expect one of us to try to figure out how to "reproduce" this symptom and not try to do anything about it from the host side until then.
Even I can't reproduce consistently, although my main system is particularly affected / infected, another one more intermittent. So most likely for you it will be impossible repro, except for those odd occurences you have already experienced.
Peter Thornton
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Even I can't reproduce consistently, although my main system is particularly affected / infected, another one more intermittent. So most likely for you it will be impossible repro, except for those odd occurences you have already experienced.
Repeated mention of Cookies in this forum has just reminded me of a few related facts that might not be well known. Occasionally MS sites don't send the Cookies that they expect to receive or that they receive and interpret but reject. Then, for the first case, the only way around this is to change the place where you go to get the Cookies and for the second case delete any stale Cookie that won't be updated (by using just that site) unless you delete it.What I used to do in XP when this happened in it is do a dir/a/ta/od capture the last few entries from that, then do a dir/a/tw/od and compare if the same set of files showed there. If not it meant that at least one of the Cookies being sent was significantly older than the rest that had been received and those were probably the cause of my problem. So, then deleting the stale Cookies and retrying typically fixed the problem. Or, as I mentioned, finding another site which would update a stale Cookie would also work.
If you trust what a Windows Explorer Details view will show you you could use that more conveniently, e.g. sorting by Date Accessed and comparing those timestamps with the ones under Date Modified.
In Vista and W7 this procedure has been complicated by the new Cookies\Low subdirectory. I just checked and in W7 we can now drill down manually into the Cookies\Low folder and supposedly do the same checks on Cookies in it.
It can't hurt to try trusting WE first. Simpler than using my dir commands, especially in Vista and W7 if the Low Cookies are involved. A procedure would be:
- Press Win-E to open shell:cookies
- set View Details (if not already set)
- Sort by Date Accessed (hopefully you don't have to add that column to Details)
- See which Cookies were used by the problem request (e.g. by timestamp under Date Accessed)
- Check each of #4 for currency under Date Modified
- Delete anything in #5 which seems stale
- In Vista or W7 drill down to Low and repeat 2-6
- Retry your request
- Repeat 1-7. (Hopefully #8 worked, if not you would have more information about how Cookies are used by your site when they are not stale.)
Good luckRobert
---- Proposed as answer by Ed Price - MSFTMicrosoft employee Thursday, October 27, 2011 4:59 AM
- Marked as answer by Ed Price - MSFTMicrosoft employee Monday, November 7, 2011 10:03 PM
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Repeated mention of Cookies in this forum has just reminded me of a few related facts that might not be well known.Very little about cookies is well known to me!
It can't hurt to try trusting WE first. Simpler than using my dir commands, especially in Vista and W7 if the Low Cookies are involved. A procedure would be:
The problem machines are XP, no Low cookies
1. Press Win-E to open shell:cookies
2. set View Details (if not already set)
3. Sort by Date Accessed (hopefully you don't have to add that column to Details)
4. See which Cookies were used by the problem request (e.g. by timestamp under Date Accessed)
5. Check each of #4 for currency under Date Modified
6. Delete anything in #5 which seems stale
7. In Vista or W7 drill down to Low and repeat 2-6
8. Retry your request
9. Repeat 1-7. (Hopefully #8 worked, if not you would have more information about how Cookies are used by your site when they are not stale.)I've had a quick go starting with all cookies deleted. Things quickly change but not sure I follow how to see anything that looks "stale". But like I say, this is starting with zero cookies.
Good luck
Thanks!
Peter Thornton
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I've had a quick go starting with all cookies deleted. Things quickly change but not sure I follow how to see anything that looks "stale". But like I say, this is starting with zero cookies.
That should work if the site you are having trouble accessing always provides the necessary Cookies. But if you don't receive one that it wants now you would have to go somewhere else to get it. Can you start at the top somewhere instead of wherever it is that you are starting?FWIW I had one of those
The site may not be a member of the Windows Live Networktoday trying to switch from Connect to a Live Meeting. My workaround was to open an new window with Alt-F,i then drag the URL from the problem tab's Address bar to the new window. It opened fine then, no prompts at all, which was surprising (and pleasing). ; )
Also, if you ever get contacted by someone about this it might be an idea to take note of the first 3 lines of source. I suspect they might be details which would identify each separate failure. E.g. there is a server name and a timestamp in there. I'd be curious to know if anything else changes for each failure. PreprocessInfo: perhaps?
HTH
Robert
---- Edited by Robert Aldwinckle on forums Thursday, May 26, 2011 10:40 PM Get rid of pasted LI
- Proposed as answer by Ed Price - MSFTMicrosoft employee Thursday, October 27, 2011 4:58 AM
- Marked as answer by Ed Price - MSFTMicrosoft employee Monday, November 7, 2011 10:03 PM
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I am now getting "The Windows Live Network is unavailable from this site for one of the following reasons:
This site may be experiencing a problem
The site may not be a member of the Windows Live Network
You can:You can sign in or sign up at other sites on the Windows Live Network, or try again later at this site."
at http://gallery.expression.microsoft.com/ even though I am signed in via another IE8 tab at
http://expression.groups.live.com/discussions/
~ Kathleen Anderson
Microsoft MVP - Expression Web
Spider Web Woman Designs
Expression Web Resources: http://www.spiderwebwoman.com/xweb/
FrontPage Resources: http://www.spiderwebwoman.com/resources/ -
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> Round in circles
I have seen all sorts of loops when trying to sign in at various sites using a Live ID. The reason turned out to be having the site I wanted to view and the login page in different security zones. IE prevents the two from being able to share data and a loop starts until an error is thrown which gives misleading explanations and suggestions.
When I checked my Trusted sites at Internet options > Security, I found the problem sites. Removing them solved the problem.
Note that some sites - e.g. answers.microsoft.com and windowslivehelp.com - have both secure and less-secure sections identified by https:// and http:// in their URLs. If one is trusted and the other isn't, IE breaks the login system. Unless other problems arise, it may be best never to trust an MS site unless you're instructed to (like online support sites with /oas/ in their URL).
Noel -
<Robert Aldwinckle on forums [MVP]> wrote in message
I've had a quick go starting with all cookies deleted. Things quickly change but not sure I follow how to see anything that looks "stale". But like I say, this is starting with zero cookies.
That should work if the site you are having trouble accessing always provides the necessary Cookies. But if you don't receive one that it wants now you would have to go somewhere else to get it. Can you start at the top somewhere instead of wherever it is that you are starting?
Sorry, not sure what you mean "start at the top". If you mean the first web page I start from to click the sign in button, I've "started" from lots of different places inclucing the "Forums" button, the main page to one of the forums I regularly look at, individual threads, and others.
For record purposes I started afresh in a new instance with all cookies deleted. Then on each action (navigation, sign-in etc) I zipped all the cookies in the cookies folder, recording where I was / what I clicked just before creating the zip. For a few links it looked like I was signed in, but quickly got to similar pages as reported before. I have 10 zips, with between 5 & 7 cookies (initially 5 when not signed, then 7 when apparently signed in). In this session there were no sites listed in my Trusted sites.
Peter THornton
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<-Firedog> wrote in message
->> Round in circles
When I checked my Trusted sites at Internet options > Security, I found the problem sites. Removing them solved the problem.Interesting. The only Trusted site I've ever had is Bing.com (forget now why it was necessary to make it such). While in my "Round in circles" state (ie click sign-in, it reappears) I removed Bing from Trusted sites. Clicked Sign-in again and - wow - suddenly I'm signed in! More than odd. But I continued a bit more and quickly got to the old problems again.
So, maybe it was just a coincidence, or maybe it (Bing as Trusted) was related, but if so it was a short term fix at best.
Thanks for posting though.
Peter Thornton
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I have seen all sorts of loops when trying to sign in at various sites using a Live ID. The reason turned out to be having the site I wanted to view and the login page in different security zones. IE prevents the two from being able to share data and a loop starts until an error is thrown which gives misleading explanations and suggestions.
When I checked my Trusted sites at Internet options > Security, I found the problem sites. Removing them solved the problem.
Interesting.
I have http://social.msdn.microsoft.com, www.microsoft.com, *.live.com in my trusted list. Not sure when I put them there, before or after the troubles started. I vaguely recall turning up my default security and that that broke msdn forums, so I fixed it maybe two (?) years ago by putting these in the trusted list. And as of maybe one year ago, maybe the mixed zone problems started and have recently gotten much worse?
Josh
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Brent: I would be happy to let you or someone from your team have access to my PC to see what's going on.
~ Kathleen Anderson
Microsoft MVP - Expression Web
Spider Web Woman Designs
Expression Web Resources: http://www.spiderwebwoman.com/xweb/
FrontPage Resources: http://www.spiderwebwoman.com/resources/ -
Yes, we are looking into it. It is not easy, can't repro it and need to spend more time on it.
Brent, have you been able to look at this and do you think it is likely to get fixed?
Brent, just in case you were away when I asked this a while ago and missed it, hope you don't mind if I ask again.
Peter Thornton
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+1
~ Kathleen Anderson
Microsoft MVP - Expression Web
Spider Web Woman Designs
Expression Web Resources: http://www.spiderwebwoman.com/xweb/
FrontPage Resources: http://www.spiderwebwoman.com/resources/