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Activation Problem RRS feed

  • Question

  • When I boot my Thinkpad X60 from its docking bay, Vista reports there has been an equipment change and my version of Vista Premium has not been activated.  When I try to activate, it says the license is already in use and advises I have three days before Vista stops working.

     

    When I boot Thinkpad off of the docking bay, Vista advises I am using a valid version.

     

    This just started about two weeks ago.  Any idea on why this is occuring?

    Sunday, September 9, 2007 6:40 PM

Answers

  • Please follow this diagnostic troubleshooting procedure:

    1. Please download and run the MGA Diagnostic Tool:  

        http://go.microsoft.com/fwlink/?linkid=52012 

      

    2. After running the MGA Diagnostic Tool, click
        on the "Windows" tab and then click on "Copy".

    3. Next, visit the following website and create a post in the
        "WGA Validation Problems" forum and paste the
        results of the WGA Diagnostic Data in a detailed post.
       
    http://forums.microsoft.com/Genuine/default.aspx?SiteID=25

    4. A WGA troubleshooting specialist will analyze the data and
        recommend an appropriate solution.

     

    Tuesday, September 11, 2007 12:51 PM
    Moderator

All replies

  • Please follow this diagnostic troubleshooting procedure:

    1. Please download and run the MGA Diagnostic Tool:  

        http://go.microsoft.com/fwlink/?linkid=52012 

      

    2. After running the MGA Diagnostic Tool, click
        on the "Windows" tab and then click on "Copy".

    3. Next, visit the following website and create a post in the
        "WGA Validation Problems" forum and paste the
        results of the WGA Diagnostic Data in a detailed post.
       
    http://forums.microsoft.com/Genuine/default.aspx?SiteID=25

    4. A WGA troubleshooting specialist will analyze the data and
        recommend an appropriate solution.

     

    Tuesday, September 11, 2007 12:51 PM
    Moderator
  • Thank you!

     

    Thursday, September 13, 2007 7:52 AM