You're off topic for this forum, which is dedicated to Windows Live OneCare. You may want to try the Microsoft Public newsgroups here: http://www.microsoft.com/communities/newsgroups/list/en-us/default.aspx depending on what you are using for your email program.
If you are using Hotmail - http://help.live.com for help and http://support.live.com for support via email.
-steve