You're off topic for this forum, which is dedicated to
Windows Live OneCare.
You can start here:
https://consumersecuritysupport.microsoft.com/ or here:
http://support.microsoft.com/contactus/cu_sc_virsec_master?ws=support#tab0
for help and support for malware infections.
If you are in North America, you can call 866-727-2338 for free help
from Microsoft for virus and spyware infections.
In other regions not served by the link above, go here:
http://Support.microsoft.com/security
and go to the “assisted support” or contact us menu.
-steve
~ Microsoft MVP Windows Live ~ Windows Live OneCare| Live Mesh|MS Security Essentials Forums Moderator ~