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CRM 2011 Practice Tasks ? RRS feed

  • Question

  • Hi,
    I'm quite new to CRM and went through one of the books for CRM but I still need to do more practical examples. Is there any way I can find exams, tasks or examples for things to do with CRM ? I mean not just simple things like "create an account", but for example "create an activity, assign it to some entity and create a workflow to do so and so". I'm not sure I have understood the crm 2011 capabilities well enough so I need such tasks to get my hands wet with CRM 2011.

    Thanks,


    • Edited by SB User Monday, February 24, 2014 2:13 PM typo
    Monday, February 24, 2014 2:13 PM

Answers

  • You could work through the examples in "CRM 2011 New Features" book from Packt Publishing (available in paper or e-book formats).

    Hope this helps.
    Adam Vero, Microsoft Certified Trainer | Microsoft Community Contributor 2011
    UK CRM Guru Blog

    • Marked as answer by SB User Tuesday, May 5, 2015 12:52 PM
    Tuesday, March 11, 2014 4:19 PM