locked
Windows 7 "not genuine" after SP1 install. RRS feed

  • Question

  • After installing the SP1 update for Windows 7, I get the black activation screen on my laptop. I am 100% positive that I have a genuine copy of Windows 7 (I have the OEM sticker on the bottom of my laptop and everything). I clicked on the button to take me to the activation validation, and I let it do its thing; Leading me to:

    "Files that Windows needs to work properly have been modified, removed, or disabled. To resolve, you need to install genuine Windows. Not to worry, we can help you with that."

    So naturally, I did the sfc /scannow procedure, and it said to restart, and then it validated that I have a genuine copy. Well after a day, I get the same thing. So my question is, by using the CBS log, can I find out what files are corrupt and try to repair/replace them? Here is my CBS log:

    http://www.box.net/shared/ogkp0ram95vua5ij67y4

    Saturday, August 6, 2011 3:51 PM

Answers

  • Your Machine CANNOT have been supplied originally with Windows 7 - check your COA sticker on the case, which will probably state Windows Vista

    The machine was manufactured over a year before Windows 7 was released to manufacturing.

     

    Even if somehow you had acquired the and installed the Win7 from Toshiba, it would have failed - but the Key and SLIC shown in the report are from a Dell.

     

    The Installation has been hacked to attempt to fool the Activation and validation checks built-in to Windows - but the installation of SP1 has exposed the hacks.

     


    Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth
    Saturday, August 6, 2011 4:32 PM
    Moderator

All replies

  • In order to analyze and troubleshoot your issue, please download and run the  Microsoft Genuine Advantage Diagnostic Tool.  Then click on the  Continue  button, the  Copy  button, and then paste in this thread.  Thank you!


    Carey Frisch
    Saturday, August 6, 2011 4:01 PM
    Moderator
  • Diagnostic Report (1.9.0027.0):
    -----------------------------------------
    Windows Validation Data-->

    Validation Code: 50
    Cached Online Validation Code: 0xc004c4ab
    Windows Product Key: *****-*****-X92GV-V7DCV-P4K27
    Windows Product Key Hash: aU2z1/fnhnLHmhBm699qYZT2E6s=
    Windows Product ID: 00426-OEM-8992662-00400
    Windows Product ID Type: 2
    Windows License Type: OEM SLP
    Windows OS version: 6.1.7601.2.00010100.1.0.001
    ID: {4A25C626-30E1-4179-AC43-7389C01F1562}(1)
    Is Admin: Yes
    TestCab: 0x0
    LegitcheckControl ActiveX: N/A, hr = 0x80070002
    Signed By: N/A, hr = 0x80070002
    Product Name: Windows 7 Ultimate
    Architecture: 0x00000000
    Build lab: 7601.win7sp1_gdr.110408-1631
    TTS Error:
    Validation Diagnostic:
    Resolution Status: N/A

    Vista WgaER Data-->
    ThreatID(s): N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002

    Windows XP Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    File Exists: No
    Version: N/A, hr = 0x80070002
    WgaTray.exe Signed By: N/A, hr = 0x80070002
    WgaLogon.dll Signed By: N/A, hr = 0x80070002

    OGA Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    Version: 2.0.48.0
    OGAExec.exe Signed By: Microsoft
    OGAAddin.dll Signed By: Microsoft

    OGA Data-->
    Office Status: 109 N/A
    OGA Version: Registered, 2.0.48.0
    Signed By: Microsoft
    Office Diagnostics: B4D0AA8B-604-645_025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3

    Browser Data-->
    Proxy settings: N/A
    User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
    Default Browser: C:\Program Files\Internet Explorer\IEXPLORE.exe
    Download signed ActiveX controls: Prompt
    Download unsigned ActiveX controls: Disabled
    Run ActiveX controls and plug-ins: Allowed
    Initialize and script ActiveX controls not marked as safe: Disabled
    Allow scripting of Internet Explorer Webbrowser control: Disabled
    Active scripting: Allowed
    Script ActiveX controls marked as safe for scripting: Allowed

    File Scan Data-->

    Other data-->
    Office Details: <GenuineResults><MachineData><UGUID>{4A25C626-30E1-4179-AC43-7389C01F1562}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7601.2.00010100.1.0.001</OS><Architecture>x32</Architecture><PKey>*****-*****-*****-*****-P4K27</PKey><PID>00426-OEM-8992662-00400</PID><PIDType>2</PIDType><SID>S-1-5-21-2611096970-3247771822-4271857727</SID><SYSTEM><Manufacturer>TOSHIBA</Manufacturer><Model>Satellite L305</Model></SYSTEM><BIOS><Manufacturer>INSYDE</Manufacturer><Version>1.40</Version><SMBIOSVersion major="2" minor="4"/><Date>20080528000000.000000+000</Date></BIOS><HWID>26720C00018400FA</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Eastern Standard Time(GMT-05:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>DELL  </OEMID><OEMTableID>QA09   </OEMTableID></OEM><GANotification><File Name="OGAAddin.dll" Version="2.0.48.0"/></GANotification></MachineData><Software><Office><Result>109</Result><Products/><Applications/></Office></Software></GenuineResults> 

    Spsys.log Content: 0x80070002

    Licensing Data-->
    Software licensing service version: 6.1.7601.17514

    Name: Windows(R) 7, Ultimate edition
    Description: Windows Operating System - Windows(R) 7, OEM_SLP channel
    Activation ID: 7cfd4696-69a9-4af7-af36-ff3d12b6b6c8
    Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f
    Extended PID: 00426-00178-926-600400-02-1033-7600.0000-0332010
    Installation ID: 014182213930178484229253078920660416500571137102329666
    Processor Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88338
    Machine Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88339
    Use License URL: http://go.microsoft.com/fwlink/?LinkID=88341
    Product Key Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88340
    Partial Product Key: P4K27
    License Status: Notification
    Notification Reason: 0xC004F200 (non-genuine).
    Remaining Windows rearm count: 4
    Trusted time: 8/6/2011 12:02:05 PM

    Windows Activation Technologies-->
    HrOffline: 0x00000000
    HrOnline: 0xC004C4AB
    HealthStatus: 0x0000000000000000
    Event Time Stamp: 8:6:2011 11:36
    ActiveX: Registered, Version: 7.1.7600.16395
    Admin Service: Registered, Version: 7.1.7600.16395
    HealthStatus Bitmask Output:


    HWID Data-->
    HWID Hash Current: MgAAAAAABAABAAIAAAABAAAAAgABAAEAeqgg3fyQnJF4jEaD0uHSOmjpWlu4Qw6fKoU=

    OEM Activation 1.0 Data-->
    N/A

    OEM Activation 2.0 Data-->
    BIOS valid for OA 2.0: yes
    Windows marker version: 0x20001
    OEMID and OEMTableID Consistent: yes
    BIOS Information:
      ACPI Table Name OEMID Value OEMTableID Value
      APIC   TOSINV  TOSINV00
      FACP   TOSINV  TOSINV00
      HPET   TOSINV  TOSINV00
      BOOT   TOSINV  TOSINV00
      MCFG   TOSINV  TOSINV00
      ASF!   TOSINV  TOSINV00
      SLIC   DELL    QA09  
      SSDT   PmRef  CpuPm

     

    Saturday, August 6, 2011 4:04 PM
  • Your installation of Windows 7 is non-valid, because the machine was manufactured prior to teh release of Win 7, and yet the installation purports to be a manufacturer's installation - teh machine is a Tishiba, and the install has been hacked by installing a bogus SLIC table from a Dell machine, and using a Dell Key.

     

    You need to eitehr revert back to the manufacturer's original OS using the Reccovery disks, or purchase a Full Retaill pack for Windows 7 Ultimate.


    Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth
    Saturday, August 6, 2011 4:17 PM
    Moderator
  • So you're saying that because I paid for my laptop and because I PAID to have Windows 7 come with it from the Toshiba website, I have to "revert back to the manufacturer's original OS" (a.k.a. Windows 7), or I have to purchase a whole new copy of Windows 7?? Please explain further, because I am not getting it.
    Saturday, August 6, 2011 4:20 PM
  • Your Machine CANNOT have been supplied originally with Windows 7 - check your COA sticker on the case, which will probably state Windows Vista

    The machine was manufactured over a year before Windows 7 was released to manufacturing.

     

    Even if somehow you had acquired the and installed the Win7 from Toshiba, it would have failed - but the Key and SLIC shown in the report are from a Dell.

     

    The Installation has been hacked to attempt to fool the Activation and validation checks built-in to Windows - but the installation of SP1 has exposed the hacks.

     


    Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth
    Saturday, August 6, 2011 4:32 PM
    Moderator
  • As Noel says, you did not pay for your Toshiba computer to have Windows 7.  Windows 7 was not available to Toshiba at the time your computer was manufactured, May 28, 2008:

    <Date>20080528000000.000000+000</Date>

    Windows 7 was not available to Toshiba before July 24, 2009, 14 months later.

    And how can your Toshiba BIOS have a Dell activation table?

    BIOS Information:
    ACPI Table Name OEMID Value OEMTableID Value
    APIC TOSINV TOSINV00
    FACP TOSINV TOSINV00
    HPET TOSINV TOSINV00
    BOOT TOSINV TOSINV00
    MCFG TOSINV TOSINV00
    ASF! TOSINV TOSINV00
    SLIC DELL QA09
    SSDT PmRef CpuPm

    Answer:  It has been hacked.

    As Neal says, restore the original copy of Windows that shipped from the factory (Vista) or purchase a full license copy of Windows 7.  If you restore Vista first, you can reduce the cost of Windows 7 by buying an upgrade license.  You cannot use an upgrade license to cure your present Windows 7 because it is not genuine.


    Colin Barnhorst Windows 7 Ultimate x64 on DIY with 6GB ram.
    Saturday, August 6, 2011 8:43 PM
    Answerer
  • I know 5 diffrent people and myself that are having the same problem all the computers were bought from walmart with windows 7 after running updates it says its not genuine and noone can figure out whats going on i think microsofts just trying to make people spend more money
    Sunday, August 7, 2011 2:10 AM
  • If you are having a Genuine Advantage issue, please create you own thread and post your MGA report in it for analysis, thank you.  Please download and run the  Microsoft Genuine Advantage Diagnostic Tool.  Then click on the  Continue  button, the  Copy  button, and then paste in this thread. 

    Sunday, August 7, 2011 3:26 AM
    Moderator
  • If you think WalMart is responsible talk to WalMart.  In any case, please observe announcements 1 and 2 at the top of this forum page.
    Colin Barnhorst Windows 7 Ultimate x64 on DIY with 6GB ram.

    Sunday, August 7, 2011 3:28 AM
    Answerer
  • Please post your OWN MGadIAG REPORT TO your own new thread – this avoids confusion.
     
    I suspect that your issue is that you have all used the same programs in the same way, and developed similar problems, rather than Walmart being at fault.
     
    "MJJ1985" wrote in message news:f6d677a3-ecee-4873-9f0d-d11cfa237f1f...
    I know 5 diffrent people and myself that are having the same problem all the computers were bought from walmart with windows 7 after running updates it says its not genuine and noone can figure out whats going on i think microsofts just trying to make people spend more money

    Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth
    Sunday, August 7, 2011 10:48 AM
    Moderator