CX700 Ringtone RRS feed

  • Question


    Hi folks,


    I've been prepairing myself for the big moment since December last year. I have read every post related to Unified Communications all over the Net, applied every suggested fix and today got my hands on my first Polycom CX700. Unpacked, powered up and 45 seconds later received my first Communicator call. After 10 minutes the phone updated itself, rebooted and I'm back in business - OCS, UM, AA etc. Next week should receive Auduocodes gateway to test the PSTN connection...


    One thing drives me crazy - the Tanjay incoming (Communicator) ringtone. Does anyone knows how to change the darn thing? I've converted my favorite "Old Telephone.mp3" to .wav and replaced "COMMUNICATOR_ringing.wav" on my desktop client. Works as suppose to but how to do this on Tanjay?


    Any suggestion will be highly appreciated.


    Friday, August 8, 2008 11:22 PM

All replies

  • I am also trying to figure this out. Everyone in my hall has one of these phones, all with the same ringtone, most set to very loud. Sad


    Monday, October 6, 2008 11:06 PM
  • Older firmware versions allowed you to exit into underlying Windows CE where you probably had a chance to exchange WAV-files. As far as I know in newer firmware releases you cannot go to Windows CE anymore.

    Tuesday, October 7, 2008 7:39 AM
  • Hi,
    On a side note, if you use the menu under Options -> Alerts -> Configure Sounds, I managed to have a full 55MB wav file converted from mp3 to play on the desktop client without repeating itself, like what happens if you simply rename a file under Windows Explorer.
    hope its helpful, but I will keep looking at the tanjay scenario.
    Wednesday, November 12, 2008 1:22 PM

    Right. Changing it on the Communicator client is easy and works. I just dicovered that Catalina device (CX200) plays... the desktop client sound and so, one could have customised ringtone.


    The question was about CX700. Now as I think of... this could be a nightmare for any IT with big infrastructure. I kind of understand MS motives. I guess, the best solution would be to have four or five build-in "classic" ring tones and let the user select.


    Nex week I'll begin testing Snom 3xx series with OCS edition firmware. I will keep you folks informed about the progress.



    Wednesday, November 12, 2008 3:28 PM
  • A new firmware update will be introduced for R2 release and you should have more choices in ringtones

    But don't think you will be able to add your own


    Wednesday, November 12, 2008 10:16 PM
  • Hello Drago,


    Audiocodes Gateway and Snom OCS edition phone are a good choice. Is the AC an Mediant 1000? I like this device. Please make sure you get the newest firmware: 5.40 or higher. With that FXS,FXO,PRI,BRI Modules can run in the same device and it offers a lot more features. We run for example our Faxes, Fax-modems, Security-Alert-System, Traditional DECT emergency phones with it.


    One AC feature might be interesting to you, regarding Snom OCS phones: SAS - Stand Alone Survivabilty. A unique AC feature wich allows your phones a failover register to the AC-Gateway if your VoiP-PBX or OCS becomes unavailable.


    The snom OCS edition has its pros and cons and please keep in mind it is still under development. But they have big potential. Some examples on pros and cons:


    Pros: Multiple Identities, big interop approach (still supports Cisco,Nortel, Asterisk & other SIP-PBX), Picture and XML application support, LDAP-Integration option, Classic Look and Feel, reasonable price


    Cons: No MS realtime audio, No touch screen, basic presence (at the moment), no colored display in 3XX series.


    I am looking forward to get hands on an Snom 820. With colored display, multicolored LED-Buttons it offers a good hardware base for a OCS edition.


    btw.: please dont forget to ask Tim at snom for the newest OCS Edition firmware, which has a lot of improvements.


    Best regards,


    Thursday, November 20, 2008 1:41 AM