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OCS Edge Server Error RRS feed

  • Question

  • Hi, i'm getting a protocol stack error on my ocs server. does anyone know what it means?

    Log Name:      Office Communications Server
    Source:        OCS Protocol Stack
    Date:          7/21/2009 2:05:05 PM
    Event ID:      14430
    Task Category: (1001)
    Level:         Error
    Keywords:      Classic
    User:          N/A
    Computer:      ocsserver.domain.com
    Description:
    Unavailable authorization authority causing errors.

    There were 1 failures because the authority was unavailable in the last 5 minutes. The last one was this SIP message:

    Instance-Id: 0000005C
    Direction: no-direction-info
    Source: ocsedge.domain.com
    Message-Type: request
    Start-Line: REGISTER sip:domain.com SIP/2.0
    From: <sip:ttran@domain.com>;tag=98677ba727;epid=b123545c64
    To: <sip:ttran@domain.com>
    CSeq: 3 REGISTER
    Call-ID: 04c297a40e3a416a87e8aedd2e6765a7
    Path: <sip:ocsedge.domain.com:1029;transport=tls;maddr=10.6.6.37;opaque=state:Ee.aaGVr4pcWkOgh1SnIokxuRywAA;lr;ms-received-cid=F00>;tag=36F7E8A2DF0EDAA226D26F1E1636FBC6
    Record-Route: <sip:ocsedge.domain.com:1029;transport=tls;maddr=10.6.6.37;opaque=state:Ee.aaGVr4pcWkOgh1SnIokxuRywAA;lr;ms-received-cid=F00>;tag=36F7E8A2DF0EDAA226D26F1E1636FBC6
    Via: SIP/2.0/TLS 10.6.6.37:1029;branch=z9hG4bK1D23F90B.93230191AE23312F;branched=FALSE;ms-received-port=1029;ms-received-cid=F00
    Max-Forwards: 69
    ms-edge-proxy-message-trust: ms-source-type=InternetUser;ms-ep-fqdn=ocsedge.domain.com;ms-source-verified-user=verified
    Contact: <sip:10.4.4.11:57195;transport=tls;ms-opaque=c74e541601;ms-received-cid=600>;methods="INVITE, MESSAGE, INFO, OPTIONS, BYE, CANCEL, NOTIFY, ACK, REFER, BENOTIFY";+sip.instance="<urn:uuid:A7BAC70B-DDED-5F0D-9753-92C723EA1CB3>"
    Via: SIP/2.0/TLS 10.4.4.11:57195;ms-received-port=57195;ms-received-cid=600
    User-Agent: UCCAPI/3.5.6907.9 OC/3.5.6907.34 (Microsoft Office Communicator 2007 R2)
    Supported: gruu-10, adhoclist, msrtc-event-categories
    Supported: ms-forking
    ms-keep-alive: UAC;hop-hop=yes
    Event: registration
    Proxy-Authorization: NTLM qop="auth", realm="SIP Communications Service", opaque="DA4D88CD", targetname="ocsserver.domain.com", version=4, gssapi-data="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", crand="75c77d9e", cnum="1", response="010000005832ff0383bc15e68859752f"
    Content-Length: 0


    Cause: This could be because of problems with the local security provider or because of network connectivity issues to domain controllers.
    Resolution:
    Check DC/GC connectivity. If problem persists, restart the server.
    Event Xml:
    <Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
      <System>
        <Provider Name="OCS Protocol Stack" />
        <EventID Qualifiers="50153">14430</EventID>
        <Level>2</Level>
        <Task>1001</Task>
        <Keywords>0x80000000000000</Keywords>
        <TimeCreated SystemTime="2009-07-21T18:05:05.000Z" />
        <EventRecordID>12247</EventRecordID>
        <Channel>Office Communications Server</Channel>
        <Computer>ocsserver.domain.com</Computer>
        <Security />
      </System>
      <EventData>
        <Data>5</Data>
        <Data>1</Data>
        <Data>Instance-Id: 0000005C
    Direction: no-direction-info
    Source: ocsedge.domain.com
    Message-Type: request
    Start-Line: REGISTER sip:domain.com SIP/2.0
    From: &lt;sip:ttran@domain.com&gt;;tag=98677ba727;epid=b123545c64
    To: &lt;sip:ttran@domain.com&gt;
    CSeq: 3 REGISTER
    Call-ID: 04c297a40e3a416a87e8aedd2e6765a7
    Path: &lt;sip:ocsedge.domain.com:1029;transport=tls;maddr=10.6.6.37;opaque=state:Ee.aaGVr4pcWkOgh1SnIokxuRywAA;lr;ms-received-cid=F00&gt;;tag=36F7E8A2DF0EDAA226D26F1E1636FBC6
    Record-Route: &lt;sip:ocsedge.domain.com:1029;transport=tls;maddr=10.6.6.37;opaque=state:Ee.aaGVr4pcWkOgh1SnIokxuRywAA;lr;ms-received-cid=F00&gt;;tag=36F7E8A2DF0EDAA226D26F1E1636FBC6
    Via: SIP/2.0/TLS 10.6.6.37:1029;branch=z9hG4bK1D23F90B.93230191AE23312F;branched=FALSE;ms-received-port=1029;ms-received-cid=F00
    Max-Forwards: 69
    ms-edge-proxy-message-trust: ms-source-type=InternetUser;ms-ep-fqdn=ocsedge.domain.com;ms-source-verified-user=verified
    Contact: &lt;sip:10.4.4.11:57195;transport=tls;ms-opaque=c74e541601;ms-received-cid=600&gt;;methods="INVITE, MESSAGE, INFO, OPTIONS, BYE, CANCEL, NOTIFY, ACK, REFER, BENOTIFY";+sip.instance="&lt;urn:uuid:A7BAC70B-DDED-5F0D-9753-92C723EA1CB3&gt;"
    Via: SIP/2.0/TLS 10.4.4.11:57195;ms-received-port=57195;ms-received-cid=600
    User-Agent: UCCAPI/3.5.6907.9 OC/3.5.6907.34 (Microsoft Office Communicator 2007 R2)
    Supported: gruu-10, adhoclist, msrtc-event-categories
    Supported: ms-forking
    ms-keep-alive: UAC;hop-hop=yes
    Event: registration
    Proxy-Authorization: NTLM qop="auth", realm="SIP Communications Service", opaque="DA4D88CD", targetname="ocsserver.domain.com", version=4, gssapi-data="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", crand="75c77d9e", cnum="1", response="010000005832ff0383bc15e68859752f"
    Content-Length: 0
    </Data>
      </EventData>
    </Event>

    Tuesday, July 21, 2009 6:21 PM

Answers

  • This looks like it is not able to talk to the DC\GC (domain controller\Global Catalog Server) check your DNS to be sure there are not any DC's that have been removed that the OCS server may try to communicatate with.


    Mitch Roberson |MCITP:Enterprise Server Admin, Messaging |MCTS:OCS with Voice Achievement |MCT
    Wednesday, July 22, 2009 8:58 PM