Answered by:
my SYSTEM BECAME INVALID AFTER 2 YEARS

Question
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HERE'S THE MGADIAG
Diagnostic Report (1.9.0027.0):
-----------------------------------------
Windows Validation Data-->Validation Code: 50
Cached Online Validation Code: 0xc004c4a2
Windows Product Key: *****-*****-TVCVX-B8DMM-WD6MM
Windows Product Key Hash: QlNHUeWfJLlDzKpM5F5m7TPjcVc=
Windows Product ID: 00359-911-5561623-85677
Windows Product ID Type: 5
Windows License Type: Retail
Windows OS version: 6.1.7601.2.00010300.1.0.003
ID: {122846CA-9860-49D2-80B9-C6E092442F63}(1)
Is Admin: Yes
TestCab: 0x0
LegitcheckControl ActiveX: N/A, hr = 0x80070002
Signed By: N/A, hr = 0x80070002
Product Name: Windows 7 Home Premium
Architecture: 0x00000000
Build lab: 7601.win7sp1_gdr.110622-1506
TTS Error:
Validation Diagnostic:
Resolution Status: N/AVista WgaER Data-->
ThreatID(s): N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002Windows XP Notifications Data-->
Cached Result: N/A, hr = 0x80070002
File Exists: No
Version: N/A, hr = 0x80070002
WgaTray.exe Signed By: N/A, hr = 0x80070002
WgaLogon.dll Signed By: N/A, hr = 0x80070002OGA Notifications Data-->
Cached Result: N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
OGAExec.exe Signed By: N/A, hr = 0x80070002
OGAAddin.dll Signed By: N/A, hr = 0x80070002OGA Data-->
Office Status: 109 N/A
OGA Version: N/A, 0x80070002
Signed By: N/A, hr = 0x80070002
Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3Browser Data-->
Proxy settings: N/A
User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
Default Browser: C:\Program Files\Internet Explorer\iexplore.exe
Download signed ActiveX controls: Prompt
Download unsigned ActiveX controls: Disabled
Run ActiveX controls and plug-ins: Allowed
Initialize and script ActiveX controls not marked as safe: Disabled
Allow scripting of Internet Explorer Webbrowser control: Disabled
Active scripting: Allowed
Script ActiveX controls marked as safe for scripting: AllowedFile Scan Data-->
Other data-->
Office Details: <GenuineResults><MachineData><UGUID>{122846CA-9860-49D2-80B9-C6E092442F63}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7601.2.00010300.1.0.003</OS><Architecture>x32</Architecture><PKey>*****-*****-*****-*****-WD6MM</PKey><PID>00359-911-5561623-85677</PID><PIDType>5</PIDType><SID>S-1-5-21-2290900338-2106008438-3049733305</SID><SYSTEM><Manufacturer>Dell Inc.</Manufacturer><Model>Inspiron 1720 </Model></SYSTEM><BIOS><Manufacturer>Dell Inc.</Manufacturer><Version>A06</Version><SMBIOSVersion major="2" minor="4"/><Date>20080114000000.000000+000</Date></BIOS><HWID>CE193007018400EA</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>US Mountain Standard Time(GMT-07:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>DELL </OEMID><OEMTableID>M08 </OEMTableID></OEM><GANotification/></MachineData><Software><Office><Result>109</Result><Products/><Applications/></Office></Software></GenuineResults>Spsys.log Content: 0x80070002
Licensing Data-->
Software licensing service version: 6.1.7601.17514Name: Windows(R) 7, HomePremium edition
Description: Windows Operating System - Windows(R) 7, RETAIL channel
Activation ID: 2e7d060d-4714-40f2-9896-1e4f15b612ad
Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f
Extended PID: 00359-00170-911-556162-01-1033-7600.0000-1512010
Installation ID: 011153098582483174262323800173987180849901190016339635
Processor Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88338
Machine Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88339
Use License URL: http://go.microsoft.com/fwlink/?LinkID=88341
Product Key Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88340
Partial Product Key: WD6MM
License Status: Notification
Notification Reason: 0xC004F200 (non-genuine).
Remaining Windows rearm count: 4
Trusted time: 9/5/2011 7:24:22 AMWindows Activation Technologies-->
HrOffline: 0x00000000
HrOnline: 0xC004C4A2
HealthStatus: 0x0000000000000000
Event Time Stamp: 9:4:2011 07:55
ActiveX: Registered, Version: 7.1.7600.16395
Admin Service: Registered, Version: 7.1.7600.16395
HealthStatus Bitmask Output:
HWID Data-->
HWID Hash Current: NgAAAAEABQABAAEAAAABAAAAAwABAAEAnJ+iZ3wMRoN2/6JwSEUGDPZZRBeY27FgyiUs1CqFOEM Activation 1.0 Data-->
N/AOEM Activation 2.0 Data-->
BIOS valid for OA 2.0: yes
Windows marker version: 0x0
OEMID and OEMTableID Consistent: yes
BIOS Information:
ACPI Table Name OEMID Value OEMTableID Value
APIC DELL M08
FACP DELL M08
HPET DELL M08
BOOT DELL M08
MCFG DELL M08
SLIC DELL M08
SSDT PmRef CpuPmMonday, September 5, 2011 2:30 PM
Answers
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I just wanted to update this thread.
There appears to have been an issue with the Product key Activation/Validation servers that only effected a subset of Digitally Distributed Product keys.
(NOTE: I am unsure and have no information on if this includes Anytime Upgrade but the Original Poster's Product Key now shows Valid and Genuine)
This issue has been corrected and user that were affected by this should no longer be seeing a Non-Genuine/Key Blocked error.
If you do still see this error please try the following:
1) Reboot and then re-try Activating and/or Validating.
2) If you still see the issue, please contact Microsoft Assisted Support (at one of the below URLs)
North America: http://support.microsoft.com/contactus/cu_sc_genadv_master?ws=support&ws=support#tab4
Outside North America:
http://support.microsoft.com/contactus/?ws=support#tab0Thank you,
Darin MS- Marked as answer by Darin Smith MS Wednesday, September 7, 2011 10:15 PM
- Edited by Darin Smith MS Wednesday, September 7, 2011 10:17 PM
Wednesday, September 7, 2011 10:15 PM
All replies
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It seems Microsoft is having a problem with their servers. Looks like it involves downloads from the Microsoft store and Digital River.
Users are reporting this:
Call: 866-530-6364 (windows 7 Genuine Advantage solution center)
Explain you're getting the No Longer Genuine message. Rep reported that it seems a lot of keys have been blocked due to them being refunded on MS's side, but not on the user's side. He issued me a new key (he cannot email it or update your account) and I retried the activation and it worked.
Users are also reporting success with contacting the Microsoft store.
Additional info.
Microsoft Support Contact Information:
http://support.microsoft.com/contactus/?ws=support
General Microsoft contact site: http://support.microsoft.com/contactus#tab0
1-800-642-7676 (1-800-MICROSOFT)
Contact the Microsoft store:
US: http://www.store.microsoft.com/Help/Contact-Us
1-877-696-7786
Monday, September 5, 2011 2:38 PMAnswerer -
George,
It being a three-day weekend in the US, I wonder how many Microsoft folks had their weekend spoiled by this. It is a bit of a mess. I have not seen any reports specifically citing Anytime Upgrades, though. Have you?
Colin
Colin Barnhorst Windows 7 Ultimate x64 on DIY with 6GB ram.Monday, September 5, 2011 2:47 PMAnswerer -
I have seen 1 anytime upgrade purchased form the microsoft store.
Hmmm. I purchased the anytime upgrade form the microsoft store last year for my netbook. I haven't had any issues but I haven't done anything to require validation. (updates are set to auto)
Seems the problem is related to incorrect refunds.
Will probably be hard to get a crew together to fix this.
Two posters this morning reported they weren't issued new keys but were told their systems would validate when the problem gets fixed. They did not say who they talked to. A real mess to be sure. Likely to see a lot of evil empire rants.
Last windows updates were installed 9/1 and the problem started later than this.- Edited by george1009Editor Monday, September 5, 2011 3:19 PM
Monday, September 5, 2011 2:58 PMAnswerer -
Seems the problem is related to incorrect refunds.
I am guessing that it was caused by an end-of-month download from DR. They probably processed the wrong file as refunds.
I purchased the anytime upgrade form the microsoft store last year for my netbook.
I am concerned also. I bought this copy of Windows from the Microsoft Store in January. I did so as a result of being suckered by the eBay counterfeit problem. I was trying to save money, of course. Just like all the others. Speaking of whom, do you know how may victims we have steered to the Microsoft Store? Now they get hit with this? If it were me I'd shoot us...:(
but I haven't done anything to require validation. (updates are set to auto)
I haven't done anything to validate either. Windows Update would not have triggered this because there has only been one update recently and that was on the secondary patch Tuesday (fourth Tuesday of the month). That was several days before this started.
Two posters this morning reported they weren't issued new keys but were told their systems would validate when the problem gets fixed.
It sounds like somebody figured out how to reverse the blocks. Hope so.
I have been emailing Darin and Noel just to keep them in the loop.
Colin Barnhorst Windows 7 Ultimate x64 on DIY with 6GB ram.Monday, September 5, 2011 3:36 PMAnswerer -
Speaking of whom, do you know how may victims we have steered to the Microsoft Store? Now they get hit with this? If it were me I'd shoot us...:(
Same thoughts. They can't find us easily so probably better than saying be patient, this will be fixed. At least some poeple got a fix.
My curiosity wants me to try validation. If I had my laptop with me I would be tempted to try it on my netbook.
Monday, September 5, 2011 4:45 PMAnswerer -
Same problem for me today.
Upgraded my Windows 7 Home to Ultimate on March 2011, from 'Microsoft Windows Anytime Upgrade', all was fine until this afternoon.
Two hours lost with technical support and can't get any help about this.
Sebastien
Monday, September 5, 2011 5:04 PM -
Don't tempt fate.
Colin Barnhorst Windows 7 Ultimate x64 on DIY with 6GB ram.Monday, September 5, 2011 5:12 PMAnswerer -
I just wanted to update this thread.
There appears to have been an issue with the Product key Activation/Validation servers that only effected a subset of Digitally Distributed Product keys.
(NOTE: I am unsure and have no information on if this includes Anytime Upgrade but the Original Poster's Product Key now shows Valid and Genuine)
This issue has been corrected and user that were affected by this should no longer be seeing a Non-Genuine/Key Blocked error.
If you do still see this error please try the following:
1) Reboot and then re-try Activating and/or Validating.
2) If you still see the issue, please contact Microsoft Assisted Support (at one of the below URLs)
North America: http://support.microsoft.com/contactus/cu_sc_genadv_master?ws=support&ws=support#tab4
Outside North America:
http://support.microsoft.com/contactus/?ws=support#tab0Thank you,
Darin MS- Marked as answer by Darin Smith MS Wednesday, September 7, 2011 10:15 PM
- Edited by Darin Smith MS Wednesday, September 7, 2011 10:17 PM
Wednesday, September 7, 2011 10:15 PM