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microsoft genuine test help RRS feed

  • Question

  • ok im on a windows xp satellite pro laptop and on the website it past the genuine test but when i got to do a genuine upgrade it stay its not a genuine copy and send me back to the site that says it is


    Diagnostic Report (1.9.0011.0):
    -----------------------------------------
    WGA Data-->
    Validation Status: No Check PID
    Validation Code: 4

    Cached Validation Code: N/A
    Windows Product Key: *****-*****-FWVQX-BTCXV-478DD
    Windows Product Key Hash: HyJm6m1R5pRKUmvBBKV4qHcXkt4=
    Windows Product ID: N/A, hr=0x80070057
    Windows Product ID Type:
    Windows License Type:
    Windows OS version: 5.1.2600.2.00010100.3.0.pro
    ID: {32B48D5A-7C33-4EF6-88F4-A0597FC2CFB7}(3)
    Is Admin: Yes
    TestCab: 0x0
    WGA Version: Registered, 1.9.40.0
    Signed By: N/A, hr = 0x80096010
    Product Name: N/A
    Architecture: N/A
    Build lab: N/A
    TTS Error: N/A
    Validation Diagnostic: 025D1FF3-449-80004005_025D1FF3-229-80004005_025D1FF3-230-1_025D1FF3-528-8004b039_025D1FF3-237-8004b039_025D1FF3-238-2_77F760FE-119-80070057_025D1FF3-257-80070057_025D1FF3-258-3_025D1FF3-307-80070057_025D1FF3-70-80070057_78155E4D-117-80070057
    Resolution Status: N/A

    WgaER Data-->
    ThreatID(s): N/A
    Version: N/A

    WGA Notifications Data-->
    Cached Result: 0
    File Exists: Yes
    Version: 1.9.40.0
    WgaTray.exe Signed By: N/A, hr = 0x800b0100
    WgaLogon.dll Signed By: N/A, hr = 0x800b0100

    OGA Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002
    OGAExec.exe Signed By: N/A, hr = 0x80070002
    OGAAddin.dll Signed By: N/A, hr = 0x80070002

    OGA Data-->
    Office Status: 109 N/A
    OGA Version: Registered, 2.0.48.0
    Signed By: Microsoft
    Office Diagnostics: B4D0AA8B-543-80070002_025D1FF3-449-80004005_025D1FF3-229-80004005_025D1FF3-230-1_025D1FF3-528-8004b039_025D1FF3-237-8004b039_025D1FF3-238-2_77F760FE-119-80070057_025D1FF3-257-80070057_025D1FF3-258-3_025D1FF3-307-80070057_025D1FF3-70-80070057_B4D0AA8B-693-80070057

    Browser Data-->
    Proxy settings: N/A
    User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
    Default Browser: C:\Program Files\Internet Explorer\IEXPLORE.exe
    Download signed ActiveX controls: Prompt
    Download unsigned ActiveX controls: Disabled
    Run ActiveX controls and plug-ins: Allowed
    Initialize and script ActiveX controls not marked as safe: Disabled
    Allow scripting of Internet Explorer Webbrowser control: Disabled
    Active scripting: Allowed
    Script ActiveX controls marked as safe for scripting: Allowed

    File Scan Data-->

    Other data-->
    Office Details: <GenuineResults><MachineData><UGUID>{32B48D5A-7C33-4EF6-88F4-A0597FC2CFB7}</UGUID><Version>1.9.0011.0</Version><OS>5.1.2600.2.00010100.3.0.pro</OS><Architecture>x32</Architecture><PKey>*****-*****-*****-*****-478DD</PKey><PID/><SID>S-1-5-21-1957994488-1580818891-842925246</SID><SYSTEM><Manufacturer>TOSHIBA</Manufacturer><Model>Portable PC</Model></SYSTEM><BIOS><Manufacturer>TOSHIBA</Manufacturer><Version>Version 1.80</Version><SMBIOSVersion major="2" minor="3"/><Date>20030510000000.000000+000</Date></BIOS><HWID>AA033307018400D2</HWID><UserLCID>046E</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Central Standard Time(GMT-06:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM/><GANotification><File Name="WgaTray.exe" Version="1.9.40.0"/><File Name="WgaLogon.dll" Version="1.9.40.0"/></GANotification></MachineData><Software><Office><Result>109</Result><Products/><Applications/></Office></Software></GenuineResults> 

    Licensing Data-->
    N/A

    HWID Data-->
    N/A

    OEM Activation 1.0 Data-->
    BIOS string matches: yes
    Marker string from BIOS: C014:Semp Toshiba Informatica Ltda|C014:TOSHIBA CORPORATION
    Marker string from OEMBIOS.DAT: N/A, hr = 0x80004005

    OEM Activation 2.0 Data-->
    N/A

     

    • Moved by Carey FrischMVP, Editor Wednesday, November 25, 2009 4:38 AM Moved to relevant category (From:Windows XP Service Pack 3 (SP3))
    Tuesday, November 24, 2009 2:48 AM

Answers

  • No reply from original poster.

    Closing thread as Answered.

    Darin MS
    • Marked as answer by Darin Smith MS Monday, December 7, 2009 10:58 PM
    Monday, December 7, 2009 10:58 PM

All replies

  • Hello davidddddddddddddddddddddddddddddddddddddddd,

    Please look on the computer itself, in the documentation you received with the computer or with your retail purchase of Windows to see if you have a Certificate of Authenticity (COA).  If you have one, tell us about the COA.  Tell us:

    1.  What edition of Windows XP is it for, Home, Pro, or Media Center, or another version of Windows?

    2.  Does it read "OEM Software" or "OEM Product" in black lettering?

    3.  Or, does it have the computer manufacturer's name in black lettering?

    4.  DO NOT post the Product Key that may be printed on the CoA.

    Not sure what to look for?  See this page for reference:  http://www.microsoft.com/resources/howtotell/en/coa.mspx

     


    For great advice on all topics XP, visit http://www.annoyances.org/exec/forum/winxp
    Wednesday, November 25, 2009 4:19 PM
  • No reply from original poster.

    Closing thread as Answered.

    Darin MS
    • Marked as answer by Darin Smith MS Monday, December 7, 2009 10:58 PM
    Monday, December 7, 2009 10:58 PM