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Revalidating a non-genuine MS Office RRS feed

  • Question

  • How do I revalidate my marked non-genuine MS Office with a just bought genuine MS Office CD with product key without uninstalling?

    Thank you.

    Regards,

    Tops

    note:
    Here's my diagnostic tool result:

    Diagnostic Report (1.9.0011.0):
    -----------------------------------------
    WGA Data-->
    Validation Status: Genuine
    Validation Code: 0

    Cached Validation Code: 0x0
    Windows Product Key: *****-*****-XY9X3-JDXYP-6CJ97
    Windows Product Key Hash: xFQJU8srKsovk6p1Lk1yW93in4E=
    Windows Product ID: 89578-OEM-7332157-00211
    Windows Product ID Type: 2
    Windows License Type: OEM SLP
    Windows OS version: 6.0.6002.2.00010300.2.0.003
    ID: {01766A61-12FD-4CBC-B77A-234E2FBFE09C}(3)
    Is Admin: Yes
    TestCab: 0x0
    WGA Version: Registered, 1.9.9.1
    Signed By: Microsoft
    Product Name: Windows Vista (TM) Home Premium
    Architecture: 0x00000000
    Build lab: 6002.vistasp2_gdr.090803-2339
    TTS Error:
    Validation Diagnostic:
    Resolution Status: N/A

    WgaER Data-->
    ThreatID(s): N/A, hr = 0x80070002
    Version: 6.0.6001.18000

    WGA Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    File Exists: No
    Version: N/A, hr = 0x80070002
    WgaTray.exe Signed By: N/A, hr = 0x80070002
    WgaLogon.dll Signed By: N/A, hr = 0x80070002

    OGA Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    Version: 2.0.48.0
    OGAExec.exe Signed By: Microsoft
    OGAAddin.dll Signed By: Microsoft

    OGA Data-->
    Office Status: 103 Blocked VLK
    Microsoft Office Enterprise 2007 - 103 Blocked VLK
    OGA Version: Registered, 2.0.48.0
    Signed By: Microsoft
    Office Diagnostics: B4D0AA8B-604-645_025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3

    Browser Data-->
    Proxy settings: N/A
    User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
    Default Browser: C:\Program Files\Internet Explorer\iexplore.exe
    Download signed ActiveX controls: Prompt
    Download unsigned ActiveX controls: Disabled
    Run ActiveX controls and plug-ins: Allowed
    Initialize and script ActiveX controls not marked as safe: Disabled
    Allow scripting of Internet Explorer Webbrowser control: Disabled
    Active scripting: Allowed
    Script ActiveX controls marked as safe for scripting: Allowed

    File Scan Data-->

    Other data-->
    Office Details: <GenuineResults><MachineData><UGUID>{01766A61-12FD-4CBC-B77A-234E2FBFE09C}</UGUID><Version>1.9.0011.0</Version><OS>6.0.6002.2.00010300.2.0.003</OS><Architecture>x32</Architecture><PKey>*****-*****-*****-*****-6CJ97</PKey><PID>89578-OEM-7332157-00211</PID><PIDType>2</PIDType><SID>S-1-5-21-3543808221-3860075294-691490685</SID><SYSTEM><Manufacturer>Acer, inc.</Manufacturer><Model>Aspire 4520G    </Model></SYSTEM><BIOS><Manufacturer>Acer   </Manufacturer><Version>v1.3620</Version><SMBIOSVersion major="2" minor="4"/><Date>20070914000000.000000+000</Date></BIOS><HWID>C7323507018400FE</HWID><UserLCID>3409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>China Standard Time(GMT+08:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>ACRSYS</OEMID><OEMTableID>ACRPRDCT</OEMTableID></OEM><GANotification><File Name="OGAAddin.dll" Version="2.0.48.0"/></GANotification></MachineData><Software><Office><Result>103</Result><Products><Product GUID="{90120000-0030-0000-0000-0000000FF1CE}"><LegitResult>103</LegitResult><Name>Microsoft Office Enterprise 2007</Name><Ver>12</Ver><Val>ACD7202654E586</Val><Hash>fFic3JgCreGGRxyF8uMWB4R4Jcg=</Hash><Pid>89388-707-1528066-65536</Pid><PidType>14</PidType></Product></Products><Applications><App Id="15" Version="12" Result="103"/><App Id="16" Version="12" Result="103"/><App Id="18" Version="12" Result="103"/><App Id="19" Version="12" Result="103"/><App Id="1A" Version="12" Result="103"/><App Id="1B" Version="12" Result="103"/><App Id="44" Version="12" Result="103"/><App Id="A1" Version="12" Result="103"/><App Id="BA" Version="12" Result="103"/></Applications></Office></Software></GenuineResults> 

    Spsys.log Content: 0x80070002

    Licensing Data-->
    Software licensing service version: 6.0.6002.18005
    Name: Windows(TM) Vista, HomePremium edition
    Description: Windows Operating System - Vista, OEM_SLP channel
    Activation ID: bffdc375-bbd5-499d-8ef1-4f37b61c895f
    Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f
    Extended PID: 89578-00146-321-500211-02-1033-6000.0000-0312008
    Installation ID: 166822396502162964965640193782872875535761530030920305
    Processor Certificate URL: http://go.microsoft.com/fwlink/?LinkID=43473
    Machine Certificate URL: http://go.microsoft.com/fwlink/?LinkID=43474
    Use License URL: http://go.microsoft.com/fwlink/?LinkID=43476
    Product Key Certificate URL: http://go.microsoft.com/fwlink/?LinkID=43475
    Partial Product Key: 6CJ97
    License Status: Licensed

    HWID Data-->
    HWID Hash Current: QAAAAAIABwABAAIAAQABAAAAAwABAAEAeqgg7mTQ1YdQAKZZwE+yBIg3BpiYYNjAjKAsUfL06prUvzaJrFZ4qg==

    OEM Activation 1.0 Data-->
    N/A

    OEM Activation 2.0 Data-->
    BIOS valid for OA 2.0: yes
    Windows marker version: 0x20000
    OEMID and OEMTableID Consistent: yes
    BIOS Information:
      ACPI Table Name OEMID Value OEMTableID Value
      APIC   PTLTD     APIC 
      FACP   NVIDIA  MCP67-M
      SRAT   AMD     HAMMER 
      HPET   PTLTD   HPETTBL
      BOOT   PTLTD   $SBFTBL$
      MCFG   PTLTD     MCFG 
      WDAT   PTLTD   WDATTBL
      SSDT   PTLTD   POWERNOW
      SLIC   ACRSYS  ACRPRDCT

     

    Wednesday, October 28, 2009 9:27 AM

Answers

  • Hello Tops Reyes,

    Your Office Home and Student 2007 may not be nongenuine---it may be that the steps in the KB article to change the product key for your installed Office are not suitable for changing the installed edition of Office from Enterprise to H&S.

    Please uninstall the nongenuine Office Enterprise 2007, restart twice, then install Office H&S 2007.  Activate, then restart, then rerun the mgadiag utility http://go.microsoft.com/fwlink/?linkid=52012 and post a fresh report.


    For great advice on all topics XP, visit http://www.annoyances.org/exec/forum/winxp
    • Marked as answer by Darin Smith MS Thursday, October 29, 2009 9:14 PM
    Thursday, October 29, 2009 3:49 AM

All replies

  • Hello Tops Reyes,

    Please try the instructions in this MS KB article:  http://support.microsoft.com/default.aspx/kb/895456

    Let us know how you do! :-)
    For great advice on all topics XP, visit http://www.annoyances.org/exec/forum/winxp
    Thursday, October 29, 2009 1:31 AM
  • Hi Dan,

    Thank you for your answer. I did that already but it seems that MS won't accept my new product key and recognizes it as invalid. I am using a product key from a MS Office Home and Student 2007 which I bought from a genuine supplier here in the Philippines which also allows licenses for 3 machines.

    Chris
    Thursday, October 29, 2009 3:44 AM
  • Hello Tops Reyes,

    Your Office Home and Student 2007 may not be nongenuine---it may be that the steps in the KB article to change the product key for your installed Office are not suitable for changing the installed edition of Office from Enterprise to H&S.

    Please uninstall the nongenuine Office Enterprise 2007, restart twice, then install Office H&S 2007.  Activate, then restart, then rerun the mgadiag utility http://go.microsoft.com/fwlink/?linkid=52012 and post a fresh report.


    For great advice on all topics XP, visit http://www.annoyances.org/exec/forum/winxp
    • Marked as answer by Darin Smith MS Thursday, October 29, 2009 9:14 PM
    Thursday, October 29, 2009 3:49 AM