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The specified Microsoft Dynamics CRM address (URL) is not responding. Ask your administrator to verify that the server is turned on, and then try again. RRS feed

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    CRM 2011

    After enter the server URL and press the test button and see the organization being populated in the CRM client for Outlook but it will not allow me to confirm. I have seen the Microsoft advice here: http://support.microsoft.com/kb/2498357 and have only HTTP binding on the server but I cannot get the client to sync.


    Thanks & Regards, MS CRM Consultant, V.Surya.
    Monday, October 17, 2011 5:49 AM
    Answerer

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    Maybe Windows firewall in enabled on the CRM Server and  Blocking on of the ports :

    Protocol

    Port

    Description

    Explanation

    TCP

    80

    HTTP

    Default Web application port. This May Be Different port as it changed DURING Can Be Microsoft Dynamics CRM Server Setup. For new websites, the default port number is 5555.

    TCP

    135

    MSRPC

    RPC endpoint resolution.

    TCP

    139

    NETBIOS-SSN

    NETBIOS session service.

    TCP

    443

    HTTPS

    Default HTTP secure port.

    TCP

    445

    Microsoft-DS

    Active Directory directory service Active Directory required for access and authentication.

    UDP

    123

    NTP

    Network Time Protocol.

    UDP

    137

    NETBIOS-NS

    NETBIOS name service.

    UDP

    138

    NetBIOS-dgm

    NetBIOS datagram service.

    UDP

    445

    Microsoft-DS

    Active Directory Active Directory service required for access and authentication.

    UDP

    1025

    Blackjack

    DCOM, used as an RPC listener.
    Shai Bar-Lev
    Thursday, October 20, 2011 7:39 PM
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    I also have this exact issue. I have confirmed that Firewall is turned off, and I am trying to access the CRM server from inside the network to no avail. It does see the organization when I put in the https://<Address> but when I attempt to go forward with the account configuration  it fails with the error message that It cant communicate with the server. I can get to the site fine via web.

     

    I have also uninstalled all of the Windows Live tools.

    Thanks!

    Friday, October 21, 2011 6:28 PM