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Eligiblity Failure. Both Windows Vista Ultimate And Ultimate Office. RRS feed

  • Question

  • I purchase this computer from newegg.com about a month ago i have the reciept avaliable. This computer coast me a bit along with the software price almost double what asking prices are now. I hope i am eligible not to be a prude, but this computer is all new tech certified to work with Vista and most everything is giving me real problems blue screens and stuff like that. I appriciate the thought, hope to hear back in good favor. Also my email is audiocruiser68@yahoo.com and name is Timothy Clarke. There seemed to be a little confusion trying to log in. a problem with the past word maby. I am not sure what it could be though. In an attempt to reduce confusion I want to assure you that is the correct e-mail. Thank you for your time.

     

     

     

     

    Diagnostic Report (1.7.0012.0):
    -----------------------------------------
    WGA Data-->
    Validation Status: Genuine
    Detailed Status: 0x1
    Windows Product Key: *****-*****-GVYWY-M3MQF-KGGDH
    Windows Product Key Hash: KbURQnwmegryA3UcQedd54X1Dac=
    Windows Product ID: 89587-447-3746341-71238
    Windows Product ID Type: 5
    Windows License Type: Retail
    Windows OS version: 6.0.6000.2.00010100.0.0.001
    ID: b5c20d2d-7af9-42c9-862a-7ada5d465ef8
    Is Admin: Yes
    AutoDial:
    Registry: 0x0
    WGA Version: Registered, 1.7.36.0
    Signed By: Microsoft
    Product Name: Windows Vista (TM) Ultimate
    Architecture: 0x00000009
    Build lab: 6000.vista_rtm.061101-2205
    TTS Error:
    Validation Diagnostic:
    Resolution Status: N/A

    Notifications Data-->
    Cached Result: N/A
    File Exists: No
    Version: N/A
    WgaTray.exe Signed By: N/A, hr = 0x80070002
    WgaLogon.dll Signed By: N/A, hr = 0x80070002

    OGA Data-->
    Office Status: 100 Genuine
    OGA Version: Registered, 1.6.21.0
    Signed By: Microsoft
    Office Diagnostics: 77F760FE-150-80070002_7E90FEE8-175-80070002_025D1FF3-138-80041010_025D1FF3-324-80040154_025D1FF3-269-80040154_025D1FF3-273-80070002

    Browser Data-->
    Proxy settings: N/A
    User Agent: Mozilla/4.0 (compatible; MSIE 7.0; Win32)
    Default Browser: C:\Program Files (x86)\Internet Explorer\iexplore.exe
    Download signed ActiveX controls: Prompt
    Download unsigned ActiveX controls: Disabled
    Run ActiveX controls and plug-ins: Allowed
    Initialize and script ActiveX controls not marked as safe: Disabled
    Allow scripting of Internet Explorer Webbrowser control: Disabled
    Active scripting: Allowed
    Script ActiveX controls marked as safe for scripting: Allowed

    File Scan Data-->

    Other data-->
    Office Details: <GenuineResults><MachineData><UGUID>b5c20d2d-7af9-42c9-862a-7ada5d465ef8</UGUID><Version>1.7.0012.0</Version><OS>6.0.6000.2.00010100.0.0.001</OS><PKey>*****-*****-*****-*****-KGGDH</PKey><PID>89587-447-3746341-71238</PID><PIDType>5</PIDType><SID>S-1-5-21-2464847064-1113822151-36273534</SID><SYSTEM><Manufacturer>ASUSTek Computer INC.</Manufacturer><Model>L1N64-SLI WS</Model></SYSTEM><BIOS><Manufacturer>American Megatrends Inc.</Manufacturer><Version>0402   </Version><SMBIOSVersion major="2" minor="4"/><Date>20070322000000.000000+000</Date></BIOS><HWID>8A323507018400FC</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Pacific Standard Time(GMT-08:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>NEC   </OEMID><OEMTableID></OEMTableID></OEM></MachineData>   <Software><Office><Result>100</Result><Products><Product GUID="{91120000-002E-0000-0000-0000000FF1CE}"><LegitResult>100</LegitResult><Name>Microsoft Office Ultimate 2007</Name><Ver>12</Ver><Val>71C18CBB2AE0F0C</Val><Hash>QfJ6plGsf6WEuHgB+VWX0LQdkOc=</Hash><Pid>81608-902-0804727-65643</Pid><PidType>1</PidType></Product></Products></Office></Software></GenuineResults> 

     

    Thursday, May 10, 2007 1:39 PM

Answers

  • Dear Timothy,

    Thank you for your interest in the Buy Local program. It appears that you are not eligible because the version of Windows you purchased was the Retail version, not the system builder version:

     

    Windows License Type: Retail

     

    The retail version is not eligible for this promotion.

     

    Please let me know if you have additional questions or comments.

     

    Thank you,

    Jenifer

    Thursday, May 10, 2007 4:47 PM