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    Diagnostic Report (1.9.0027.0): ----------------------------------------- Windows Validation Data--> Validation Status: Invalid License Validation Code: 50 Cached Online Validation Code: N/A, hr = 0xc004f012 Windows Product Key: *****-*****-4B2V8-2T7R7-Q73QY Windows Product Key Hash: nUne3B25Dsvt4PUHSb//fhk9KKg= Windows Product ID: 89578-OEM-7359614-43663 Windows Product ID Type: 3 Windows License Type: OEM System Builder Windows OS version: 6.0.6002.2.00010300.2.0.003 ID: {3BC9C120-E025-483A-AAA6-989C09BC1DA6}(1) Is Admin: Yes TestCab: 0x0 LegitcheckControl ActiveX: N/A, hr = 0x80070002 Signed By: N/A, hr = 0x80070002 Product Name: Windows Vista (TM) Home Premium Architecture: 0x00000000 Build lab: 6002.vistasp2_gdr.100608-0458 TTS Error: Validation Diagnostic: Resolution Status: N/A Vista WgaER Data--> ThreatID(s): N/A, hr = 0x80070002 Version: 6.0.6002.16398 Windows XP Notifications Data--> Cached Result: N/A, hr = 0x80070002 File Exists: No Version: N/A, hr = 0x80070002 WgaTray.exe Signed By: N/A, hr = 0x80070002 WgaLogon.dll Signed By: N/A, hr = 0x80070002 OGA Notifications Data--> Cached Result: N/A, hr = 0x80070002 Version: N/A, hr = 0x80070002 OGAExec.exe Signed By: Microsoft OGAAddin.dll Signed By: N/A, hr = 0x80070002 OGA Data--> Office Status: 108 Invalid VLK Microsoft Office Enterprise 2007 - 108 Invalid VLK OGA Version: Registered, 2.0.48.0 Signed By: Microsoft Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3_E2AD56EA-765-d003_E2AD56EA-766-0_E2AD56EA-134-80004005 Browser Data--> Proxy settings: N/A User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32) Default Browser: C:\Program Files\Google\Chrome\Application\chrome.exe Download signed ActiveX controls: Prompt Download unsigned ActiveX controls: Disabled Run ActiveX controls and plug-ins: Allowed Initialize and script ActiveX controls not marked as safe: Disabled Allow scripting of Internet Explorer Webbrowser control: Disabled Active scripting: Allowed Script ActiveX controls marked as safe for scripting: Allowed File Scan Data--> Other data--> Office Details: {3BC9C120-E025-483A-AAA6-989C09BC1DA6}1.9.0027.06.0.6002.2.00010300.2.0.003x32*****-*****-*****-*****-Q73QY89578-OEM-7359614-436633S-1-5-21-3823817432-3968749356-2305033601System manufacturerSystem Product NameAmerican Megatrends Inc.0203 20070705000000.000000+00033300500010000FA0C090409AUS Eastern Standard Time(GMT+10:00)03ÿÿÿÿÿÿÿÿÿÿÿÿÿÿ108108Microsoft Office Enterprise 20071264BC76978749586GW6PzcEVEDTVKeO5Ym5UUm41dBk=89388-707-0441865-6513914 Spsys.log Content: 0x80070002 Licensing Data--> C:\Windows\system32\slmgr.vbs(1000, 9) (null): The data is invalid. Windows Activation Technologies--> N/A HWID Data--> N/A, hr = 0x8007000d OEM Activation 1.0 Data--> N/A OEM Activation 2.0 Data--> BIOS valid for OA 2.0: no, invalid SLIC table Windows marker version: N/A OEMID and OEMTableID Consistent: N/A BIOS Information: ACPI Table Name OEMID Value OEMTableID Value APIC A_M_I_ OEMAPIC FACP A_M_I_ OEMFACP HPET A_M_I_ OEMHPET MCFG A_M_I_ OEMMCFG SLIC ÿÿÿÿÿÿ ÿÿÿÿÿÿÿÿ OEMB A_M_I_ AMI_OEM

     

    I HAVE NO SOUND!!!!!!!!!!!!!!

    Friday, October 1, 2010 10:34 AM

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    "possumeyes" wrote in message news:358a3786-4400-4c92-b1c9-d2998d1d1637...

    Diagnostic Report (1.9.0027.0): ----------------------------------------- Windows Validation Data--> Validation Status: Invalid License Validation Code: 50 Cached Online Validation Code: N/A, hr = 0xc004f012 Windows Product Key: *****-*****-4B2V8-2T7R7-Q73QY Windows Product Key Hash: nUne3B25Dsvt4PUHSb//fhk9KKg= Windows Product ID: 89578-OEM-7359614-43663 Windows Product ID Type: 3 Windows License Type: OEM System Builder Windows OS version: 6.0.6002.2.00010300.2.0.003

     

     C:\Windows\system32\slmgr.vbs(1000, 9) (null): The data is invalid.

    I HAVE NO SOUND!!!!!!!!!!!!!!

    Sound is not affected by your non-genuine status.
    Your non-genuine status is caused by the error highlighted above - which indicates that the licensing store is corrupted.

    Please try the below steps to recreate the Store files.  This may resolve the issue.
     
    1) Open an Internet Browser window.
    2) Type: %windir%\system32 into the browser address bar.
    3) Find the file CMD.exe
    4) Right-Click on CMD.exe and select 'Run as Administrator'
    5) Type: net stop slsvc  (it may ask you if you are sure, select yes)
    6) Type: cd %windir%\ServiceProfiles\NetworkService\AppData\Roaming\Microsoft\SoftwareLicensing
    7) Type: rename tokens.dat tokens.bar
    8) Type: cd %windir%\system32
    9) Type: net start slsvc
    10) Type: cscript slmgr.vbs -rilc (It may take a long time for this to complete, please be patient)
    11) Restart your computer twice.
    12) You may be required to enter the Product Key and/or Activate. Be sure to use the Product key on the sticker on the side or bottom of the PC (some laptops may have the sticker located in the battery compartment) To Activate, please use the Activate by Phone option.
     
     
    Once complete, please post back with a new MGADiag report
     
     
     
     
     

    --

    Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth
    Friday, October 1, 2010 11:08 AM
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    Hi.  I have tried many times to get past step 2 above.  I cant find the CMD.exe file and when I type in search I get DRVSTORE which has two subfiles pccsmcfd_  and fssfltr_  then a whole heap of numbers.   When I click on either, or anything for that matter it stops responding.  I am doing a http://www.eset.com/online-scanner and so far after over an hour scanning, four infected files have been found. 
    • Edited by possumeyes Friday, October 1, 2010 12:44 PM
    Friday, October 1, 2010 12:06 PM
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    "possumeyes" wrote in message news:b133f292-8fa0-480b-8724-ccba593b262e...
    Hi.  I have tried many times to get past step 2 above.  I cant find the CMD.exe file and when I type in search I get DRVSTORE which has two subfiles pccsmcfd_  and fssfltr_  then a whole heap of numbers.   When I click on either, or anything for that matter it stops responding.  I am doing a http://www.eset.com/online-scanner and so far after over an hour scanning, two infected files have been found. 
    Since you have access to the system, try this
    click on the Start button
    in the Search box, type
     
    CMD.EXE
    wait for the program to be found - then right-click on it and select Run As Administrator.

    then proceed from step 5 as before
     
    If that doesn't work for some reason, try this
     
    Click on the Start button
    click on All Programs
    click on Accessories
    Right-click on Command Prompt, and select Runs as Administrator
    then proceed from step 5 as before.
     
    HTH

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    Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth
    Friday, October 1, 2010 12:33 PM
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    Hi again

    Have done all the steps and re-started several times.  Desktop still says This copy of Windows is not genuine ... I assure you, it is.

    Any ideas??

    Sunday, October 3, 2010 7:05 AM
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    "possumeyes" wrote in message news:72a368c9-691b-449c-97eb-de95a6f8d5ea...

    Hi again

    Have done all the steps and re-started several times.  Desktop still says This copy of Windows is not genuine ... I assure you, it is.

    Any ideas??


    Please provide another MGADiag report - things may have changed.

    --

    Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth
    Sunday, October 3, 2010 7:55 AM
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    Forgotten how

    Sunday, October 3, 2010 10:40 AM
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    "possumeyes" wrote in message news:1f8df8ef-f686-46ea-97b7-ac17f64da785...

    Forgotten how


     To properly analyse and solve problems with Activation and Validation, we need to see a full copy of the report produced by the MGADiag tool (download and save to desktop - http://go.microsoft.com/fwlink/?linkid=52012 )
    Once saved, run the tool.
    Click on the Continue button, which will produce the report.
    To copy the report to your response, click on the Copy button in the tool (ignore any error messages at this point), and then paste (using either r-click/Paste, or Ctrl+V ) into your response.
     

     

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    Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth
    Sunday, October 3, 2010 3:23 PM
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    Here it is .. thanks for your patience :o)

    Diagnostic Report (1.9.0027.0):
    -----------------------------------------
    Windows Validation Data-->
    Validation Status: Invalid License
    Validation Code: 50
    Cached Online Validation Code: N/A, hr = 0xc004f012
    Windows Product Key: *****-*****-4B2V8-2T7R7-Q73QY
    Windows Product Key Hash: nUne3B25Dsvt4PUHSb//fhk9KKg=
    Windows Product ID: 89578-OEM-7359614-43663
    Windows Product ID Type: 3
    Windows License Type: OEM System Builder
    Windows OS version: 6.0.6002.2.00010300.2.0.003
    ID: {3BC9C120-E025-483A-AAA6-989C09BC1DA6}(3)
    Is Admin: Yes
    TestCab: 0x0
    LegitcheckControl ActiveX: Registered, 1.9.42.0
    Signed By: Microsoft
    Product Name: Windows Vista (TM) Home Premium
    Architecture: 0x00000000
    Build lab: 6002.vistasp2_gdr.100608-0458
    TTS Error:
    Validation Diagnostic:
    Resolution Status: N/A

    Vista WgaER Data-->
    ThreatID(s): N/A, hr = 0x80070002
    Version: 6.0.6002.16398

    Windows XP Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    File Exists: No
    Version: N/A, hr = 0x80070002
    WgaTray.exe Signed By: N/A, hr = 0x80070002
    WgaLogon.dll Signed By: N/A, hr = 0x80070002

    OGA Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002
    OGAExec.exe Signed By: Microsoft
    OGAAddin.dll Signed By: N/A, hr = 0x80070002

    OGA Data-->
    Office Status: 108 Invalid VLK
    Microsoft Office Enterprise 2007 - 108 Invalid VLK
    OGA Version: Registered, 2.0.48.0
    Signed By: Microsoft
    Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3

    Browser Data-->
    Proxy settings: N/A
    User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
    Default Browser: C:\Program Files\Google\Chrome\Application\chrome.exe
    Download signed ActiveX controls: Prompt
    Download unsigned ActiveX controls: Disabled
    Run ActiveX controls and plug-ins: Allowed
    Initialize and script ActiveX controls not marked as safe: Disabled
    Allow scripting of Internet Explorer Webbrowser control: Disabled
    Active scripting: Allowed
    Script ActiveX controls marked as safe for scripting: Allowed

    File Scan Data-->

    Other data-->
    Office Details: <GenuineResults><MachineData><UGUID>{3BC9C120-E025-483A-AAA6-989C09BC1DA6}</UGUID><Version>1.9.0027.0</Version><OS>6.0.6002.2.00010300.2.0.003</OS><Architecture>x32</Architecture><PKey>*****-*****-*****-*****-Q73QY</PKey><PID>89578-OEM-7359614-43663</PID><PIDType>3</PIDType><SID>S-1-5-21-3823817432-3968749356-2305033601</SID><SYSTEM><Manufacturer>System manufacturer</Manufacturer><Model>System Product Name</Model></SYSTEM><BIOS><Manufacturer>American Megatrends Inc.</Manufacturer><Version>0203   </Version><SMBIOSVersion major="2" minor="4"/><Date>20070705000000.000000+000</Date></BIOS><HWID>33300500010000FA</HWID><UserLCID>0C09</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>AUS Eastern Standard Time(GMT+10:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>ÿÿÿÿÿÿ</OEMID><OEMTableID>ÿÿÿÿÿÿÿÿ</OEMTableID></OEM><GANotification/></MachineData><Software><Office><Result>108</Result><Products><Product GUID="{90120000-0030-0000-0000-0000000FF1CE}"><LegitResult>108</LegitResult><Name>Microsoft Office Enterprise 2007</Name><Ver>12</Ver><Val>64BC76978749586</Val><Hash>GW6PzcEVEDTVKeO5Ym5UUm41dBk=</Hash><Pid>89388-707-0441865-65139</Pid><PidType>14</PidType></Product></Products><Applications><App Id="15" Version="12" Result="108"/><App Id="16" Version="12" Result="108"/><App Id="18" Version="12" Result="108"/><App Id="19" Version="12" Result="108"/><App Id="1A" Version="12" Result="108"/><App Id="1B" Version="12" Result="108"/><App Id="44" Version="12" Result="108"/><App Id="A1" Version="12" Result="108"/><App Id="BA" Version="12" Result="108"/></Applications></Office></Software></GenuineResults> 

    Spsys.log Content: 0x80070002

    Licensing Data-->
    Software licensing service version: 6.0.6002.18005

    Windows Activation Technologies-->
    N/A

    HWID Data-->
    HWID Hash Current: NgAAAAEABAABAAEAAQABAAAAAwABAAEAJJTqR1AimJNa/6p2SOR8B+D58vRe8b4crFbJdSqF

    OEM Activation 1.0 Data-->
    N/A

    OEM Activation 2.0 Data-->
    BIOS valid for OA 2.0: no, invalid SLIC table
    Windows marker version: N/A
    OEMID and OEMTableID Consistent: N/A
    BIOS Information:
      ACPI Table Name OEMID Value OEMTableID Value
      APIC   A_M_I_  OEMAPIC
      FACP   A_M_I_  OEMFACP
      HPET   A_M_I_  OEMHPET
      MCFG   A_M_I_  OEMMCFG
      SLIC   ÿÿÿÿÿÿ  ÿÿÿÿÿÿÿÿ
      OEMB   A_M_I_  AMI_OEM

     

    Sunday, October 3, 2010 11:16 PM
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    "possumeyes" wrote in message news:8269e209-1ed3-43a0-bb89-c7dba21cbc00...

    Here it is .. thanks for your patience :o)

    Diagnostic Report (1.9.0027.0):
    -----------------------------------------
    Windows Validation Data-->
    Validation Status: Invalid License
    Validation Code: 50
    Cached Online Validation Code: N/A, hr = 0xc004f012
    Windows Product Key: *****-*****-4B2V8-2T7R7-Q73QY
    Windows Product Key Hash: nUne3B25Dsvt4PUHSb//fhk9KKg=
    Windows Product ID: 89578-OEM-7359614-43663
    Windows Product ID Type: 3
    Windows License Type: OEM System Builder
    Windows OS version: 6.0.6002.2.00010300.2.0.003
    ID: {3BC9C120-E025-483A-AAA6-989C09BC1DA6}(3)
    Is Admin: Yes
    TestCab: 0x0
    LegitcheckControl ActiveX: Registered, 1.9.42.0
    Signed By: Microsoft
    Product Name: Windows Vista (TM) Home Premium
    Architecture: 0x00000000
    Build lab: 6002.vistasp2_gdr.100608-0458
    TTS Error:
    Validation Diagnostic:
    Resolution Status: N/A

    Vista WgaER Data-->
    ThreatID(s): N/A, hr = 0x80070002
    Version: 6.0.6002.16398

    Windows XP Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    File Exists: No
    Version: N/A, hr = 0x80070002
    WgaTray.exe Signed By: N/A, hr = 0x80070002
    WgaLogon.dll Signed By: N/A, hr = 0x80070002

    OGA Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002
    OGAExec.exe Signed By: Microsoft
    OGAAddin.dll Signed By: N/A, hr = 0x80070002

    OGA Data-->
    Office Status: 108 Invalid VLK
    Microsoft Office Enterprise 2007 - 108 Invalid VLK
    OGA Version: Registered, 2.0.48.0
    Signed By: Microsoft
    Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3

    Browser Data-->
    Proxy settings: N/A
    User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
    Default Browser: C:\Program Files\Google\Chrome\Application\chrome.exe
    Download signed ActiveX controls: Prompt
    Download unsigned ActiveX controls: Disabled
    Run ActiveX controls and plug-ins: Allowed
    Initialize and script ActiveX controls not marked as safe: Disabled
    Allow scripting of Internet Explorer Webbrowser control: Disabled
    Active scripting: Allowed
    Script ActiveX controls marked as safe for scripting: Allowed

    File Scan Data-->

    Other data-->
    Office Details: <GenuineResults><MachineData><UGUID>{3BC9C120-E025-483A-AAA6-989C09BC1DA6}</UGUID><Version>1.9.0027.0</Version><OS>6.0.6002.2.00010300.2.0.003</OS><Architecture>x32</Architecture><PKey>*****-*****-*****-*****-Q73QY</PKey><PID>89578-OEM-7359614-43663</PID><PIDType>3</PIDType><SID>S-1-5-21-3823817432-3968749356-2305033601</SID><SYSTEM><Manufacturer>System manufacturer</Manufacturer><Model>System Product Name</Model></SYSTEM><BIOS><Manufacturer>American Megatrends Inc.</Manufacturer><Version>0203   </Version><SMBIOSVersion major="2" minor="4"/><Date>20070705000000.000000+000</Date></BIOS><HWID>33300500010000FA</HWID><UserLCID>0C09</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>AUS Eastern Standard Time(GMT+10:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>ÿÿÿÿÿÿ</OEMID><OEMTableID>ÿÿÿÿÿÿÿÿ</OEMTableID></OEM><GANotification/></MachineData><Software><Office><Result>108</Result><Products><Product GUID="{90120000-0030-0000-0000-0000000FF1CE}"><LegitResult>108</LegitResult><Name>Microsoft Office Enterprise 2007</Name><Ver>12</Ver><Val>64BC76978749586</Val><Hash>GW6PzcEVEDTVKeO5Ym5UUm41dBk=</Hash><Pid>89388-707-0441865-65139</Pid><PidType>14</PidType></Product></Products><Applications><App Id="15" Version="12" Result="108"/><App Id="16" Version="12" Result="108"/><App Id="18" Version="12" Result="108"/><App Id="19" Version="12" Result="108"/><App Id="1A" Version="12" Result="108"/><App Id="1B" Version="12" Result="108"/><App Id="44" Version="12" Result="108"/><App Id="A1" Version="12" Result="108"/><App Id="BA" Version="12" Result="108"/></Applications></Office></Software></GenuineResults> 

    Spsys.log Content: 0x80070002

    Licensing Data-->
    Software licensing service version: 6.0.6002.18005

    Windows Activation Technologies-->
    N/A

    HWID Data-->
    HWID Hash Current: NgAAAAEABAABAAEAAQABAAAAAwABAAEAJJTqR1AimJNa/6p2SOR8B+D58vRe8b4crFbJdSqF

    OEM Activation 1.0 Data-->
    N/A

    OEM Activation 2.0 Data-->
    BIOS valid for OA 2.0: no, invalid SLIC table
    Windows marker version: N/A
    OEMID and OEMTableID Consistent: N/A
    BIOS Information:
      ACPI Table Name OEMID Value OEMTableID Value
      APIC   A_M_I_  OEMAPIC
      FACP   A_M_I_  OEMFACP
      HPET   A_M_I_  OEMHPET
      MCFG   A_M_I_  OEMMCFG
      SLIC   ÿÿÿÿÿÿ  ÿÿÿÿÿÿÿÿ
      OEMB   A_M_I_  AMI_OEM

     


    Well, at least we seem to have cleared the original error :)
    Note that it is now evident that you have a non-genuine installation of Office Enterprise 2007. This product is not for sale by retail - it is only sold to organisations for use on their own machines - and the key in use for this install is one that has been generated by a hacker's KeyGen program, and was never issued by MS.
     
    You need to activate Windows using the Telephone method.....
    Activate by phone
     
     
    1. Type "slui 4" in the start menu search box, hit enter
     
    2. Select country or region
     
    3. Dial the number, DO NOT select any menu options, just wait and a person will pick up.
     
    4. they will assist your activation.
     


    --

    Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth
    Monday, October 4, 2010 6:27 AM
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    When I type sliu 4  I get the windows activation dialog box asking to reinstall windows . We have tried repair from the original windows disk but this does not fix the problem . We  do not want to do have to do a complete reinstall as we will lose all files and programs
    Tuesday, October 5, 2010 9:44 PM
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    Hello, possumeyes

    You may contact the WGA Support team at one of the links below:

    North America: http://support.microsoft.com/contactus/cu_sc_genadv_master?ws=support&ws=support#tab4

    Outside North America: http://support.microsoft.com/contactus/?ws=support#tab0

     

    David
    Microsoft Answers Support Engineer
    Visit our Microsoft Answers Feedback Forum and let us know what you think.
    • Marked as answer by Darin Smith MS Wednesday, October 13, 2010 8:18 PM
    Wednesday, October 6, 2010 9:14 PM
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