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I have client with hard drive failure and had LiveOneCare.

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What is the procedure to reinstall LiveOneCare from CD. I have his live.com ID. [Removed]. He did not have a Product ID code because he downloaded it from the Internet.
What is the procedure to reload the LiveOneCare from a CD, when he gets to the point of answering where to subscribe or to enter the 25 digit Product ID code?
- Edited by JimR1Moderator Tuesday, March 3, 2009 1:29 PM Removed Live ID
- Moved by Stephen BootsMVP, Moderator Tuesday, March 3, 2009 11:06 PM not a backup question/moved to Install forum (Moved from Windows Live OneCare Backup and Restore to Windows Live OneCare Install and Activate)
Tuesday, March 3, 2009 12:31 AM

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Hello Dutcho, the best way to reinstall One Care when you have an existing account is to download the trial - http://onecare.live.com/standard/en-us/3/default.htm then open One Care, select "Subscribe" and when asked for a Live ID enter the Live ID and password originally used to purchase One Care and the product will activate.
Jim
- Marked as answer by Stephen BootsMVP, Moderator Tuesday, March 3, 2009 11:04 PM
Tuesday, March 3, 2009 1:33 PM

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Hello Dutcho, the best way to reinstall One Care when you have an existing account is to download the trial - http://onecare.live.com/standard/en-us/3/default.htm then open One Care, select "Subscribe" and when asked for a Live ID enter the Live ID and password originally used to purchase One Care and the product will activate.
Jim
- Marked as answer by Stephen BootsMVP, Moderator Tuesday, March 3, 2009 11:04 PM
Tuesday, March 3, 2009 1:33 PM

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Thank you

Wednesday, March 4, 2009 4:46 AM