My Office 2003 does not pass validation.

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  Hrsyrider,

   

  I understand the inconvenience you are currently experiencing and would like to provide you with some self-help options we have made available for our customers to address the issue you are currently experiencing. Please follow the steps outlined below as it could either resolve your issue or, if need be, provide us with additional information to determine the cause of this issue.

  1. Ensure you log onto the computer experiencing the issue with “Administrator” rights.
  2. Next we would like to confirm that you are running the most current version of the Genuine Advantage control on your computer. In order to do this please follow the below link and choose the “Validate Office” option.

  http://www.microsoft.com/genuine

  If the above steps did not resolve your issue lets continue with the steps below.

  I would like to provide some of the self-help options we have made available for our customers to address these issues. If you could please follow the steps outlined below the diagnostics Web Site will attempt to resolve the validation errors you are experiencing with Office.
  http://www.microsoft.com/Genuine/diag/RunDiags.aspx?displayLang=en

  Next follow the on-screen prompts to resolve the issue if any of the checks at the above site fail. You can do this by choosing the “Resolve Now” button if it appears. If, after attempting to resolve the issue as per the instructions on the above site fails, please refer to the link below and run the MGA Diagnostics tool:

  http://go.microsoft.com/fwlink/?linkid=52012

  You will be prompted to either “Run” or “Save” the tool. Choose to “Run” the tool and follow the on-screen prompts. You will receive an “Internet Explorer-Security Warning” dialog box for the “Windows Genuine Advantage Diagnostic Tool”; you must choose to “Run” this tool when prompted.

  Once you are presented with the Diagnostics tool choose “Continue” to run the diagnostic report. If the “RESOLVE” button is available after running the diagnostics, please click “RESOLVE” to allow the diagnostic tool to attempt a repair.

  1. After running the MGA Diagnostic tool, click on the “Windows” tab and then click on “Copy”.
  2. Please return to this post and “Paste” the results here for additional review.

  If the issue still has not been resolved could you please provide us with the following information?

   

  
  Thank you
  Stephen Holm
  OGA Forum Manager

  
   

  Friday, May 4, 2007 9:57 PM
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  i want install window 2003 office

  Thursday, May 10, 2007 2:45 AM
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  Problems installing Microaoft Office can best be addressed by posting your Micorosft Office related question in the Microsoft Office newsgroup: http://www.microsoft.com/office/community/en-us/default.mspx?dg=microsoft.public.office.setup&lang=en&cr=US

  Thursday, May 10, 2007 3:08 AM
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  I do not understand why it won't pass - it came with the computer. 

   

  Diagnostic Report (1.7.0066.0):
  -----------------------------------------
  WGA Data-->
  Validation Status: Genuine
  Validation Code: 0
  Online Validation Code: N/A
  Cached Validation Code: N/A
  Windows Product Key: *****-*****-YCFC7-4P6RP-H8YF8
  Windows Product Key Hash: 5sr/wcSKutq5drDCSn1DxhGnpLw=
  Windows Product ID: 76487-OEM-2211906-00111
  Windows Product ID Type: 2
  Windows License Type: OEM SLP
  Windows OS version: 5.1.2600.2.00010100.2.0.pro
  CSVLK Server: N/A
  CSVLK PID: N/A
  ID: {736680AD-775C-4BF2-9699-D7A442026B1C}(3)
  Is Admin: Yes
  TestCab: 0x0
  WGA Version: Registered, 1.7.59.1
  Signed By: Microsoft
  Product Name: N/A
  Architecture: N/A
  Build lab: N/A
  TTS Error: N/A
  Validation Diagnostic: 025D1FF3-171-1
  Resolution Status: N/A

  Notifications Data-->
  Cached Result: 0
  File Exists: Yes
  Version: 1.7.17.0
  WgaTray.exe Signed By: Microsoft
  WgaLogon.dll Signed By: Microsoft

  OGA Data-->
  Office Status: 114 Blocked VLK 2
  OGA Version: Registered, 1.6.21.0
  Signed By: Microsoft
  Office Diagnostics: 77F760FE-152-80070002_7E90FEE8-175-80070002_025D1FF3-171-1_B4D0AA8B-818-80070057

  Browser Data-->
  Proxy settings:
  User Agent: Mozilla/4.0 (compatible; MSIE 7.0; Win32)
  Default Browser: C:\Program Files\Internet Explorer\IEXPLORE.exe
  Download signed ActiveX controls: Prompt
  Download unsigned ActiveX controls: Disabled
  Run ActiveX controls and plug-ins: Allowed
  Initialize and script ActiveX controls not marked as safe: Disabled
  Allow scripting of Internet Explorer Webbrowser control: Disabled
  Active scripting: Allowed
  Script ActiveX controls marked as safe for scripting: Allowed

  File Scan Data-->

  Other data-->
  Office Details: <GenuineResults><MachineData><UGUID>{736680AD-775C-4BF2-9699-D7A442026B1C}</UGUID><Version>1.7.0066.0</Version><OS>5.1.2600.2.00010100.2.0.pro</OS><Architecture>x32</Architecture><PKey>*****-*****-*****-*****-H8YF8</PKey><PID>76487-OEM-2211906-00111</PID><PIDType>2</PIDType><SID>S-1-5-21-3311345853-4136751931-910321956</SID><SYSTEM><Manufacturer>TOSHIBA</Manufacturer><Model>Satellite M50</Model></SYSTEM><BIOS><Manufacturer>TOSHIBA</Manufacturer><Version>V1.80</Version><SMBIOSVersion major="2" minor="34"/><Date>20050928000000.000000+000</Date><SLPBIOS>TOSHIBA,TOSHIBA</SLPBIOS></BIOS><HWID>51DB3C07018400E2</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Mountain Standard Time(GMT-07:00)</TimeZone><iJoin>0</iJoin><SBID><stat>2</stat><msppid></msppid><name>Toshiba</name><model>Satellite</model></SBID><OEM/><BRT/></MachineData>   <Software><Office><Result>114</Result><Products><Product GUID="{90110409-6000-11D3-8CFE-0150048383C9}"><LegitResult>114</LegitResult><Name>Microsoft Office Professional Edition 2003</Name><Ver>11</Ver><Val>59D1605114E3500</Val><Hash>vfZmaSmFPIYrLWTcZSZErUQg+Fo=</Hash><Pid>73931-640-0000106-57812</Pid><PidType>14</PidType></Product><Product GUID="{91120409-6000-11D3-8CFE-0150048383C9}"><LegitResult>104</LegitResult><Name>Microsoft Office Standard Edition 2003</Name><Ver>11</Ver><PidType>0</PidType></Product></Products></Office></Software></GenuineResults> 

   

  Thursday, December 20, 2007 5:14 AM
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  Brjer,

   

  Thank you for posting your diagnostic information. Diagnostic results help our team in determining the root cause of your issue. I have extracted a portion of your diagnostic results to review with you:

   

  OGA Data-->
  Office Status: 114 Blocked VLK 2
  OGA Version: Registered, 1.6.21.0
  

  We are sorry to hear about the problem your currently experiencing. I can see right away what the issue is and why you are not passing validation.  Unfortunately, the product key used to install the Office Suite is a Volume License Key (VLK) that has been blocked per the request of the legal VLK holder.  As a rule, VLK editions of either an Operating System and/or Office should not be sold to individual consumers. Businesses, schools and governments normally use VLK editions for flexibility in installing many computers. Also, Volume Licenses for Windows XP and MS Office are Upgrade licenses ONLY and cannot be used as the original or base license for a new computer.    Also please review the Validation Advisor for further guidance at:

  https://www.microsoft.com/genuine/selfhelp/ValidationHelp.aspx

   

      First, if this comes as a total surprise to you, please visit the retailer where you purchased the computer or operating system and let them know the operating system is a counterfeit copy.  Please print a copy of the diagnostic report so you may show them proof for the VLK status. Request they immediately reimburse you and/or provide a Genuine Copy.

   

  Windows Genuine Advantage (WGA) is here to help protect YOU, our valued customer. It is important for more people like you to report piracy @ http://www.microsoft.com/piracy/default.mspx  who have become victims. Microsoft legal will follow up on all leads provided.  Submitting piracy reports will assist in stopping unscrupulous business practices.  We CANNOT determine the "Quality" level of non-Genuine submissions and cannot guarantee such a thing here on the forum. You may be eligible for free software if you have high quality counterfeit discs as illustrated here:

  http://www.microsoft.com/resources/howtotell/content.aspx?displaylang=en&pg=counterfeit

   

                   Again, we are sorry to hear about your situation. Please be sure to backup or otherwise offload any data from the hard disk because a clean installation/reimaging will destroy all personal user data on the hard drive. Please don't hesitate re-posting if you need further assistance.  

   

   

  Thank you,

   

  Stephen Holm, MS

  Friday, December 28, 2007 12:16 AM
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  I continue to get the 'Continue' to validate msg when trying to update Office 2003 on the site

  http://office.microsoft.com/en-us/downloads/maincatalog.aspx

   

  My diagnostic validation is

   

   

  Diagnostic Report (1.7.0066.0):
  -----------------------------------------
  WGA Data-->
  Validation Status: Genuine
  Validation Code: 0
  Online Validation Code: N/A
  Cached Validation Code: N/A
  Windows Product Key: *****-*****-KJKDK-8MKGF-HC2Q8
  Windows Product Key Hash: hwbjGC9Yuxb2pQ6Kb6ctq4Z3gJ4=
  Windows Product ID: 55274-005-9695715-22770
  Windows Product ID Type: 5
  Windows License Type: Retail
  Windows OS version: 5.1.2600.2.00010100.2.0.pro
  CSVLK Server: N/A
  CSVLK PID: N/A
  ID: {CCBE7406-B496-4E26-AB34-DE564587E59A}(3)
  Is Admin: Yes
  TestCab: 0x0
  WGA Version: Registered, 1.7.59.1
  Signed By: Microsoft
  Product Name: N/A
  Architecture: N/A
  Build lab: N/A
  TTS Error: N/A
  Validation Diagnostic: 025D1FF3-171-1
  Resolution Status: N/A

  Notifications Data-->
  Cached Result: 0
  File Exists: Yes
  Version: 1.7.18.7
  WgaTray.exe Signed By: Microsoft
  WgaLogon.dll Signed By: Microsoft

  OGA Data-->
  Office Status: 100 Genuine
  OGA Version: Registered, 1.6.21.0
  Signed By: Microsoft
  Office Diagnostics: 025D1FF3-171-1

  Browser Data-->
  Proxy settings: N/A
  User Agent: Mozilla/4.0 (compatible; MSIE 7.0; Win32)
  Default Browser: C:\Program Files\Internet Explorer\IEXPLORE.exe
  Download signed ActiveX controls: Prompt
  Download unsigned ActiveX controls: Prompt
  Run ActiveX controls and plug-ins: Allowed
  Initialize and script ActiveX controls not marked as safe: Prompt
  Allow scripting of Internet Explorer Webbrowser control: Allowed
  Active scripting: Allowed
  Script ActiveX controls marked as safe for scripting: Allowed

  File Scan Data-->

  Other data-->
  Office Details: <GenuineResults><MachineData><UGUID>{CCBE7406-B496-4E26-AB34-DE564587E59A}</UGUID><Version>1.7.0066.0</Version><OS>5.1.2600.2.00010100.2.0.pro</OS><Architecture>x32</Architecture><PKey>*****-*****-*****-*****-HC2Q8</PKey><PID>55274-005-9695715-22770</PID><PIDType>5</PIDType><SID>S-1-5-21-1614895754-1078145449-839522115</SID><SYSTEM><Manufacturer>HP Pavilion 061</Manufacturer><Model>DW230A-ABA a500n</Model></SYSTEM><BIOS><Manufacturer>Phoenix Technologies, LTD</Manufacturer><Version>3.15 </Version><SMBIOSVersion major="2" minor="4"/><Date>20050606000000.000000+000</Date></BIOS><HWID>E72738670184206F</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Central Standard Time(GMT-06:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM/><BRT/></MachineData><Software><Office><Result>100</Result><Products><Product GUID="{91120409-6000-11D3-8CFE-0150048383C9}"><LegitResult>100</LegitResult><Name>Microsoft Office Standard Edition 2003</Name><Ver>11</Ver><Val>4BB41CFF10CB866</Val><Hash>m3wGGUtmXLN6z6eZ2llt07jYw8g=</Hash><Pid>70141-051-1664542-56935</Pid><PidType>1</PidType></Product></Products></Office></Software></GenuineResults> 

   

   

  Any help is appreciated

  Friday, December 28, 2007 2:27 PM