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Another Windows 7 Pro validation problem RRS feed

  • Question

  • Hello,

    I would like to download the XP Mode package, and I need to validate my copy of Windows.  No problem.  I go through the validation and it fails repeatedly.  Going through the forums here, I see that the first thing will be to post the diagnostic report.  So here it is.  Any help would be appreciated!

     

    Diagnostic Report (1.9.0027.0):
    -----------------------------------------
    Windows Validation Data-->

    Validation Code: 0
    Cached Online Validation Code: 0x0
    Windows Product Key: *****-*****-QCP7Q-C8CDX-93PCH
    Windows Product Key Hash: VjxgkD2/DCaWXtxZ3A88gAVHxbU=
    Windows Product ID: 00371-OEM-9302007-28287
    Windows Product ID Type: 8
    Windows License Type: COA SLP
    Windows OS version: 6.1.7601.2.00010100.1.0.048
    ID: {E84D5CF1-9116-41DC-ACA2-47D331292606}(3)
    Is Admin: Yes
    TestCab: 0x0
    LegitcheckControl ActiveX: Registered, 1.9.42.0
    Signed By: Microsoft
    Product Name: Windows 7 Professional
    Architecture: 0x00000000
    Build lab: 7601.win7sp1_gdr.110622-1506
    TTS Error:
    Validation Diagnostic:
    Resolution Status: N/A

    Vista WgaER Data-->
    ThreatID(s): N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002

    Windows XP Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    File Exists: No
    Version: N/A, hr = 0x80070002
    WgaTray.exe Signed By: N/A, hr = 0x80070002
    WgaLogon.dll Signed By: N/A, hr = 0x80070002

    OGA Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    Version: 2.0.48.0
    OGAExec.exe Signed By: Microsoft
    OGAAddin.dll Signed By: Microsoft

    OGA Data-->
    Office Status: 100 Genuine
    2007 Microsoft Office system - 100 Genuine
    OGA Version: Registered, 2.0.48.0
    Signed By: Microsoft
    Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3

    Browser Data-->
    Proxy settings: N/A
    User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
    Default Browser: C:\Program Files\Internet Explorer\iexplore.exe
    Download signed ActiveX controls: Prompt
    Download unsigned ActiveX controls: Disabled
    Run ActiveX controls and plug-ins: Allowed
    Initialize and script ActiveX controls not marked as safe: Disabled
    Allow scripting of Internet Explorer Webbrowser control: Disabled
    Active scripting: Allowed
    Script ActiveX controls marked as safe for scripting: Allowed

    File Scan Data-->

    Other data-->
    Office Details: <GenuineResults><MachineData><UGUID>{E84D5CF1-9116-41DC-ACA2-47D331292606}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7601.2.00010100.1.0.048</OS><Architecture>x32</Architecture><PKey>*****-*****-*****-*****-93PCH</PKey><PID>00371-OEM-9302007-28287</PID><PIDType>8</PIDType><SID>S-1-5-21-3377619944-3648058410-4248280676</SID><SYSTEM><Manufacturer>Hewlett-Packard</Manufacturer><Model>HP Compaq 6000 Pro MT PC</Model></SYSTEM><BIOS><Manufacturer>Hewlett-Packard</Manufacturer><Version>786G2 v02.02</Version><SMBIOSVersion major="2" minor="6"/><Date>20110623000000.000000+000</Date></BIOS><HWID>8F423207018400F8</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Eastern Standard Time(GMT-05:00)</TimeZone><iJoin>1</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>HPQOEM</OEMID><OEMTableID>SLIC-BPC</OEMTableID></OEM><GANotification><File Name="OGAAddin.dll" Version="2.0.48.0"/></GANotification></MachineData><Software><Office><Result>100</Result><Products><Product GUID="{91120000-0031-0000-0000-0000000FF1CE}"><LegitResult>100</LegitResult><Name>2007 Microsoft Office system</Name><Ver>12</Ver><Val>7CEE2DF2A053A66</Val><Hash>AO6y6H+OyZn6nvcQhyx/H1lDIAQ=</Hash><Pid>89451-307-4203615-66530</Pid><PidType>1</PidType></Product></Products><Applications><App Id="15" Version="12" Result="100"/><App Id="16" Version="12" Result="100"/><App Id="18" Version="12" Result="100"/><App Id="19" Version="12" Result="100"/><App Id="1A" Version="12" Result="100"/><App Id="1B" Version="12" Result="100"/></Applications></Office></Software></GenuineResults> 

    Spsys.log Content: 0x80070002

    Licensing Data-->
    Software licensing service version: 6.1.7601.17514

    Name: Windows(R) 7, Professional edition
    Description: Windows Operating System - Windows(R) 7, OEM_COA_SLP channel
    Activation ID: da22eadd-46dc-4056-a287-f5041c852470
    Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f
    Extended PID: 00371-00186-020-028287-02-1033-7601.0000-2862011
    Installation ID: 014305371106255153157796206953429186441342932795240886
    Processor Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88338
    Machine Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88339
    Use License URL: http://go.microsoft.com/fwlink/?LinkID=88341
    Product Key Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88340
    Partial Product Key: 93PCH
    License Status: Licensed
    Remaining Windows rearm count: 4
    Trusted time: 10/13/2011 4:32:46 PM

    Windows Activation Technologies-->
    HrOffline: 0x00000000
    HrOnline: 0x00000000
    HealthStatus: 0x0000000000000000
    Event Time Stamp: 7:19:2011 18:20
    ActiveX: Registered, Version: 7.1.7600.16395
    Admin Service: Registered, Version: 7.1.7600.16395
    HealthStatus Bitmask Output:


    HWID Data-->
    HWID Hash Current: MAAAAAIAAgABAAIAAAABAAAAAQABAAEA6GEM+jR15lAUAwYaYhLOcG6cPNPU90bK

    OEM Activation 1.0 Data-->
    N/A

    OEM Activation 2.0 Data-->
    BIOS valid for OA 2.0: yes
    Windows marker version: 0x20001
    OEMID and OEMTableID Consistent: yes
    BIOS Information:
      ACPI Table Name OEMID Value OEMTableID Value
      APIC   COMPAQ  EAGLLAKE
      FACP   COMPAQ  EAGLLAKE
      HPET   COMPAQ  EAGLLAKE
      MCFG   COMPAQ  EAGLLAKE
      ASF!   COMPAQ  EAGLLAKE
      TCPA   COMPAQ  EAGLLAKE
      SLIC   HPQOEM  SLIC-BPC

     

    Thursday, October 13, 2011 8:35 PM

Answers

  • "thejayman68" wrote in message news:fe9def13-7056-418a-a895-180d176dbb5b...

    Okay, thanks.  I tried to validate again before reactivating and it failed.  I made the phone call, and got activated again.  I rebooted and tried to validate once more, but it still failed.  I missed the last part of your instructions above and did NOT wait for an operator.  I didn't see that part...  I activated using the automated service.  Do you think I still need to talk to the operator in this case?

    The latest diag report only changes the "status: initial grace period" to "status: licensed."

    Diagnostic Report (1.9.0019.0):
    -----------------------------------------
    WGA Data-->
    Validation Status: Genuine
    Validation Code: 0

    Cached Validation Code: 0x0
    Windows Product Key: *****-*****-QCP7Q-C8CDX-93PCH
    Windows Product Key Hash: VjxgkD2/DCaWXtxZ3A88gAVHxbU=
    Windows Product ID: 00371-OEM-9302007-28287
    Windows Product ID Type: 8
    Windows License Type: COA SLP
    Windows OS version: 6.1.7601.2.00010100.1.0.048

     

    That’s OK – sometimes the first activation requires operator activation, and sometimes it doesn’t.
    lease check that your Internet Options Security settings are at Default – then try validation again.
    If it fails, then I’m out of ideas, and can only suggest that you try WGA support for assistance.
    WGA Support can be found here-
     

    Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth
    • Marked as answer by Darin Smith MS Tuesday, October 18, 2011 9:56 PM
    Monday, October 17, 2011 2:13 PM
    Moderator

All replies

  • Please visit the Genuine Microsoft Software – Diagnostic Site and perform the diagnostics, then restart your computer.
    Carey Frisch
    Thursday, October 13, 2011 9:30 PM
    Moderator
  • "thejayman68" wrote in message news:359e55a7-0bbe-4142-a374-3374fcc6886d...

    Hello,

    I would like to download the XP Mode package, and I need to validate my copy of Windows.  No problem.  I go through the validation and it fails repeatedly.  Going through the forums here, I see that the first thing will be to post the diagnostic report.  So here it is.  Any help would be appreciated!

     

    Diagnostic Report (1.9.0027.0):
    -----------------------------------------
    Windows Validation Data-->

    Validation Code: 0
    Cached Online Validation Code: 0x0
    Windows Product Key: *****-*****-QCP7Q-C8CDX-93PCH
    Windows Product Key Hash: VjxgkD2/DCaWXtxZ3A88gAVHxbU=
    Windows Product ID: 00371-OEM-9302007-28287
    Windows Product ID Type: 8
    Windows License Type: COA SLP
    Windows OS version: 6.1.7601.2.00010100.1.0.048

    Windows Activation Technologies-->
    HrOffline: 0x00000000
    HrOnline: 0x00000000
    HealthStatus: 0x0000000000000000
    Event Time Stamp: 7:19:2011 18:20

     

     

    According to your report, your system last validated on 19th July – did you install new security software at that time, which may be blocking validation?
     

    Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth
    Friday, October 14, 2011 8:51 AM
    Moderator
  • Thank you both for your replies.

    Carey-I visited the site you recommended, ran the diagnostics, rebooted, then tried to validate again and it failed.  I ran the diagnostic tool again and will post the log file below.

    Noel-I have had Symantec Corp 10.1 installed on this machine for the last year.  This problem started up about a month ago-or at least it was a month ago that I discovered it.  Yesterday, I removed SAV and installed Security Essentials.  No luck.

     

    Diagnostic Report (1.9.0019.0):
    -----------------------------------------
    WGA Data-->
    Validation Status: Genuine
    Validation Code: 0

    Cached Validation Code: 0x0
    Windows Product Key: *****-*****-QCP7Q-C8CDX-93PCH
    Windows Product Key Hash: VjxgkD2/DCaWXtxZ3A88gAVHxbU=
    Windows Product ID: 00371-OEM-9302007-28287
    Windows Product ID Type: 8
    Windows License Type: COA SLP
    Windows OS version: 6.1.7601.2.00010100.1.0.048
    ID: {E84D5CF1-9116-41DC-ACA2-47D331292606}(3)
    Is Admin: Yes
    TestCab: 0x0
    WGA Version: Registered, 1.9.42.0
    Signed By: Microsoft
    Product Name: Windows 7 Professional
    Architecture: 0x00000000
    Build lab: 7601.win7sp1_gdr.110622-1506
    TTS Error:
    Validation Diagnostic:
    Resolution Status: N/A

    WgaER Data-->
    ThreatID(s): N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002

    WGA Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    File Exists: No
    Version: N/A, hr = 0x80070002
    WgaTray.exe Signed By: N/A, hr = 0x80070002
    WgaLogon.dll Signed By: N/A, hr = 0x80070002

    OGA Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    Version: 2.0.48.0
    OGAExec.exe Signed By: Microsoft
    OGAAddin.dll Signed By: Microsoft

    OGA Data-->
    Office Status: 100 Genuine
    2007 Microsoft Office system - 100 Genuine
    OGA Version: Registered, 2.0.48.0
    Signed By: Microsoft
    Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3

    Browser Data-->
    Proxy settings: N/A
    User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
    Default Browser: C:\Program Files\Internet Explorer\iexplore.exe
    Download signed ActiveX controls: Prompt
    Download unsigned ActiveX controls: Disabled
    Run ActiveX controls and plug-ins: Allowed
    Initialize and script ActiveX controls not marked as safe: Disabled
    Allow scripting of Internet Explorer Webbrowser control: Disabled
    Active scripting: Allowed
    Script ActiveX controls marked as safe for scripting: Allowed

    File Scan Data-->

    Other data-->
    Office Details: <GenuineResults><MachineData><UGUID>{E84D5CF1-9116-41DC-ACA2-47D331292606}</UGUID><Version>1.9.0019.0</Version><OS>6.1.7601.2.00010100.1.0.048</OS><Architecture>x32</Architecture><PKey>*****-*****-*****-*****-93PCH</PKey><PID>00371-OEM-9302007-28287</PID><PIDType>8</PIDType><SID>S-1-5-21-3377619944-3648058410-4248280676</SID><SYSTEM><Manufacturer>Hewlett-Packard</Manufacturer><Model>HP Compaq 6000 Pro MT PC</Model></SYSTEM><BIOS><Manufacturer>Hewlett-Packard</Manufacturer><Version>786G2 v02.02</Version><SMBIOSVersion major="2" minor="6"/><Date>20110623000000.000000+000</Date></BIOS><HWID>8F423207018400F8</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Eastern Standard Time(GMT-05:00)</TimeZone><iJoin>1</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>HPQOEM</OEMID><OEMTableID>SLIC-BPC</OEMTableID></OEM><GANotification><File Name="OGAAddin.dll" Version="2.0.48.0"/></GANotification></MachineData><Software><Office><Result>100</Result><Products><Product GUID="{91120000-0031-0000-0000-0000000FF1CE}"><LegitResult>100</LegitResult><Name>2007 Microsoft Office system</Name><Ver>12</Ver><Val>7CEE2DF2A053A66</Val><Hash>AO6y6H+OyZn6nvcQhyx/H1lDIAQ=</Hash><Pid>89451-307-4203615-66530</Pid><PidType>1</PidType></Product></Products><Applications><App Id="15" Version="12" Result="100"/><App Id="16" Version="12" Result="100"/><App Id="18" Version="12" Result="100"/><App Id="19" Version="12" Result="100"/><App Id="1A" Version="12" Result="100"/><App Id="1B" Version="12" Result="100"/></Applications></Office></Software></GenuineResults> 

    Spsys.log Content: 0x80070002

    Licensing Data-->
    Software licensing service version: 6.1.7601.17514

    Name: Windows(R) 7, Professional edition
    Description: Windows Operating System - Windows(R) 7, OEM_COA_SLP channel
    Activation ID: da22eadd-46dc-4056-a287-f5041c852470
    Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f
    Extended PID: 00371-00186-020-028287-02-1033-7601.0000-2862011
    Installation ID: 014305371106255153157796206953429186441342932795240886
    Processor Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88338
    Machine Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88339
    Use License URL: http://go.microsoft.com/fwlink/?LinkID=88341
    Product Key Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88340
    Partial Product Key: 93PCH
    License Status: Licensed
    Remaining Windows rearm count: 4
    Trusted time: 10/14/2011 8:46:31 AM

    Windows Activation Technologies-->
    HrOffline: 0x00000000
    HrOnline: 0x00000000
    HealthStatus: PASS
    Event Time Stamp: 7:19:2011 18:20
    WAT Activex: Registered
    WAT Admin Service: Registered

    HWID Data-->
    HWID Hash Current: MAAAAAIAAgABAAIAAAABAAAAAQABAAEA6GEM+jR15lAUAwYaYhLOcG6cPNPU90bK

    OEM Activation 1.0 Data-->
    N/A

    OEM Activation 2.0 Data-->
    BIOS valid for OA 2.0: yes
    Windows marker version: 0x20001
    OEMID and OEMTableID Consistent: yes
    BIOS Information:
      ACPI Table Name OEMID Value OEMTableID Value
      APIC   COMPAQ  EAGLLAKE
      FACP   COMPAQ  EAGLLAKE
      HPET   COMPAQ  EAGLLAKE
      MCFG   COMPAQ  EAGLLAKE
      ASF!   COMPAQ  EAGLLAKE
      TCPA   COMPAQ  EAGLLAKE
      SLIC   HPQOEM  SLIC-BPC

     

    Friday, October 14, 2011 12:49 PM
  • "thejayman68" wrote in message news:7728bdba-d3cd-40b6-84f5-73196c023782...

    Thank you both for your replies.

    Carey-I visited the site you recommended, ran the diagnostics, rebooted, then tried to validate again and it failed.  I ran the diagnostic tool again and will post the log file below.

    Noel-I have had Symantec Corp 10.1 installed on this machine for the last year.  This problem started up about a month ago-or at least it was a month ago that I discovered it.  Yesterday, I removed SAV and installed Security Essentials.  No luck.

     


     

    What did the diagnostics page have to say?
    There was no change in status of your validation, according to the report, which would tend to indicate that something is blocking all communication for validation. This is probably a firewall issue.
     

    Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth
    Sunday, October 16, 2011 6:25 AM
    Moderator
  • When I ran the diagnostics, they all passed.  Then I re-ran the other diagnostic report and posted it above.  I doesn't appear to have changed any.  I'll look into it as a firewall issue then, and see what I can come up with.

    Jay

    Monday, October 17, 2011 12:41 PM
  • "thejayman68" wrote in message news:5870466b-8da6-4948-abeb-a02ad56df3ce...

    When I ran the diagnostics, they all passed.  Then I re-ran the other diagnostic report and posted it above.  I doesn't appear to have changed any.  I'll look into it as a firewall issue then, and see what I can come up with.

    Jay

    It’s unusual for the Diagnostics to give a clean bill of health, and yet for the validation to fail.
     
    It may be some kind of corruption of the Licensing store – try this (assuming you can read the COA sticker!)
    Recreate the Licensing Store
    1) Click Start button.
    2) Type: CMD.exe into the 'Search programs and files' field
    3) Right-Click on CMD.exe and select Run as Administrator
    4) Type: net stop sppsvc (It may ask you if you are sure, select yes)
    Note: the Software Protection service may not be running, this is ok.
    5) Type: cd %windir%\ServiceProfiles\NetworkService\AppData\Roaming\Microsoft\SoftwareProtectionPlatform
    6) Type: rename tokens.dat tokens.bar
    7) Type: cd %windir%\system32
    8) Type: net start sppsvc
    9) Type: slui.exe
    10) After a couple of seconds Windows Activation dialog will appear. You may be asked to re-activate and/or re-enter your product key or Activation may occur automatically.

    Reboot and Post back with a new MGADiag report
     

    Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth
    Monday, October 17, 2011 12:53 PM
    Moderator
  • If you just used the Control Panel to uninstall the Symantec software you may still have remnants on your computer.  Did you use the Norton Removal Tool for removing the software?
    Colin Barnhorst Windows 7 Ultimate x64 on DIY with 6GB ram.
    Monday, October 17, 2011 1:25 PM
    Answerer
  • "Cbarnhorst" wrote in message news:f48ae306-c486-4721-90f6-557ff1fad312...
    If you just used the Control Panel to uninstall the Symantec software you may still have remnants on your computer.  Did you use the Norton Removal Tool for removing the software?
    Colin Barnhorst Windows 7 Ultimate x64 on DIY with 6GB ram.
     
    SymNRT doesn’t work with SAV products – you have to create a support incident and request the CleanWipe utility.
     

    Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth
    Monday, October 17, 2011 1:28 PM
    Moderator
  • The control panel did not allow me to remove SAV so I ended up using NoNav which I've had great success with in the past.

    I have followed the above instructions for recreating the License Store, and after a reboot, I now receive the message that my copy of Windows cannot be activated, and I have 26 more days left.

    That doesn't sound good.

    Here is the MGADiag report:

    Diagnostic Report (1.9.0019.0):
    -----------------------------------------
    WGA Data-->
    Validation Status: Genuine
    Validation Code: 0

    Cached Validation Code: 0x0
    Windows Product Key: *****-*****-QCP7Q-C8CDX-93PCH
    Windows Product Key Hash: VjxgkD2/DCaWXtxZ3A88gAVHxbU=
    Windows Product ID: 00371-OEM-9302007-28287
    Windows Product ID Type: 8
    Windows License Type: COA SLP
    Windows OS version: 6.1.7601.2.00010100.1.0.048
    ID: {E84D5CF1-9116-41DC-ACA2-47D331292606}(3)
    Is Admin: Yes
    TestCab: 0x0
    WGA Version: Registered, 1.9.42.0
    Signed By: Microsoft
    Product Name: Windows 7 Professional
    Architecture: 0x00000000
    Build lab: 7601.win7sp1_gdr.110622-1506
    TTS Error:
    Validation Diagnostic:
    Resolution Status: N/A

    WgaER Data-->
    ThreatID(s): N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002

    WGA Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    File Exists: No
    Version: N/A, hr = 0x80070002
    WgaTray.exe Signed By: N/A, hr = 0x80070002
    WgaLogon.dll Signed By: N/A, hr = 0x80070002

    OGA Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    Version: 2.0.48.0
    OGAExec.exe Signed By: Microsoft
    OGAAddin.dll Signed By: Microsoft

    OGA Data-->
    Office Status: 109 N/A
    OGA Version: Registered, 2.0.48.0
    Signed By: Microsoft
    Office Diagnostics: B4D0AA8B-604-645_025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3

    Browser Data-->
    Proxy settings: N/A
    User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
    Default Browser: C:\Program Files\Internet Explorer\iexplore.exe
    Download signed ActiveX controls: Prompt
    Download unsigned ActiveX controls: Disabled
    Run ActiveX controls and plug-ins: Allowed
    Initialize and script ActiveX controls not marked as safe: Disabled
    Allow scripting of Internet Explorer Webbrowser control: Disabled
    Active scripting: Allowed
    Script ActiveX controls marked as safe for scripting: Allowed

    File Scan Data-->

    Other data-->
    Office Details: <GenuineResults><MachineData><UGUID>{E84D5CF1-9116-41DC-ACA2-47D331292606}</UGUID><Version>1.9.0019.0</Version><OS>6.1.7601.2.00010100.1.0.048</OS><Architecture>x32</Architecture><PKey>*****-*****-*****-*****-93PCH</PKey><PID>00371-OEM-9302007-28287</PID><PIDType>8</PIDType><SID>S-1-5-21-3377619944-3648058410-4248280676</SID><SYSTEM><Manufacturer>Hewlett-Packard</Manufacturer><Model>HP Compaq 6000 Pro MT PC</Model></SYSTEM><BIOS><Manufacturer>Hewlett-Packard</Manufacturer><Version>786G2 v02.02</Version><SMBIOSVersion major="2" minor="6"/><Date>20110623000000.000000+000</Date></BIOS><HWID>8F423207018400F8</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Eastern Standard Time(GMT-05:00)</TimeZone><iJoin>1</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>HPQOEM</OEMID><OEMTableID>SLIC-BPC</OEMTableID></OEM><GANotification><File Name="OGAAddin.dll" Version="2.0.48.0"/></GANotification></MachineData><Software><Office><Result>109</Result><Products/><Applications/></Office></Software></GenuineResults> 

    Spsys.log Content: 0x80070002

    Licensing Data-->
    Software licensing service version: 6.1.7601.17514

    Name: Windows(R) 7, Professional edition
    Description: Windows Operating System - Windows(R) 7, OEM_COA_SLP channel
    Activation ID: da22eadd-46dc-4056-a287-f5041c852470
    Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f
    Extended PID: 00371-00186-020-028287-02-1033-7601.0000-2902011
    Installation ID: 014305371106255153157796206953429186441342932795240886
    Processor Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88338
    Machine Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88339
    Use License URL: http://go.microsoft.com/fwlink/?LinkID=88341
    Product Key Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88340
    Partial Product Key: 93PCH
    License Status: Initial grace period
    Time remaining: 37860 minute(s) (26 day(s))
    Remaining Windows rearm count: 4
    Trusted time: 10/17/2011 9:32:59 AM

    Windows Activation Technologies-->
    HrOffline: 0x00000000
    HrOnline: 0x00000000
    HealthStatus: PASS
    Event Time Stamp: 7:19:2011 18:20
    WAT Activex: Registered
    WAT Admin Service: Registered

    HWID Data-->
    HWID Hash Current: MgAAAAIAAgABAAIAAAABAAAAAgABAAEA6GEM+jR15lAUAwYaYhLOcG6cPNPU90DYRso=

    OEM Activation 1.0 Data-->
    N/A

    OEM Activation 2.0 Data-->
    BIOS valid for OA 2.0: yes
    Windows marker version: 0x20001
    OEMID and OEMTableID Consistent: yes
    BIOS Information:
      ACPI Table Name OEMID Value OEMTableID Value
      APIC   COMPAQ  EAGLLAKE
      FACP   COMPAQ  EAGLLAKE
      HPET   COMPAQ  EAGLLAKE
      MCFG   COMPAQ  EAGLLAKE
      ASF!   COMPAQ  EAGLLAKE
      TCPA   COMPAQ  EAGLLAKE
      SLIC   HPQOEM  SLIC-BPC

     

     

    Monday, October 17, 2011 1:33 PM
  • "thejayman68" wrote in message news:621470ae-1dfa-4c2a-91ba-146f73cffc87...

    The control panel did not allow me to remove SAV so I ended up using NoNav which I've had great success with in the past.

    I have followed the above instructions for recreating the License Store, and after a reboot, I now receive the message that my copy of Windows cannot be activated, and I have 26 more days left.

    That doesn't sound good.

    Here is the MGADiag report:

    Diagnostic Report (1.9.0019.0):
    -----------------------------------------
    WGA Data-->
    Validation Status: Genuine
    Validation Code: 0

    Cached Validation Code: 0x0
    Windows Product Key: *****-*****-QCP7Q-C8CDX-93PCH
    Windows Product Key Hash: VjxgkD2/DCaWXtxZ3A88gAVHxbU=
    Windows Product ID: 00371-OEM-9302007-28287
    Windows Product ID Type: 8
    Windows License Type: COA SLP
    Windows OS version: 6.1.7601.2.00010100.1.0.048

     

    Licensing Data-->
    Software licensing service version: 6.1.7601.17514

    Name: Windows(R) 7, Professional edition
    Description: Windows Operating System - Windows(R) 7, OEM_COA_SLP channel
    Partial Product Key: 93PCH
    License Status: Initial grace period
    Time remaining: 37860 minute(s) (26 day(s))
    Remaining Windows rearm count: 4
    Trusted time: 10/17/2011 9:32:59 AM

    OEM Activation 2.0 Data-->
    BIOS valid for OA 2.0: yes
    Windows marker version: 0x20001

      SLIC   HPQOEM  SLIC-BPC

     

     

    OK – that’s pretty much normal, as the first time the COA Key is used, it requires telephone activation.
     
    While the system is in an unactivated state – what happens if you attempt to validate now? (it should pass)
     
    You need to activate the system by telephone and talk to an operator.
    telephone activation.
    Click on the Start button
    in the Search box, type
    SLUI 4
    and hit the Enter key
    follow the instructions - but when asked which service you require by the telephone ansafone, do NOT reply - this should force an operator to respond, who can deal with you.
     

    Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth
    Monday, October 17, 2011 1:39 PM
    Moderator
  • Okay, thanks.  I tried to validate again before reactivating and it failed.  I made the phone call, and got activated again.  I rebooted and tried to validate once more, but it still failed.  I missed the last part of your instructions above and did NOT wait for an operator.  I didn't see that part...  I activated using the automated service.  Do you think I still need to talk to the operator in this case?

    The latest diag report only changes the "status: initial grace period" to "status: licensed."

    Diagnostic Report (1.9.0019.0):
    -----------------------------------------
    WGA Data-->
    Validation Status: Genuine
    Validation Code: 0

    Cached Validation Code: 0x0
    Windows Product Key: *****-*****-QCP7Q-C8CDX-93PCH
    Windows Product Key Hash: VjxgkD2/DCaWXtxZ3A88gAVHxbU=
    Windows Product ID: 00371-OEM-9302007-28287
    Windows Product ID Type: 8
    Windows License Type: COA SLP
    Windows OS version: 6.1.7601.2.00010100.1.0.048
    ID: {E84D5CF1-9116-41DC-ACA2-47D331292606}(3)
    Is Admin: Yes
    TestCab: 0x0
    WGA Version: Registered, 1.9.42.0
    Signed By: Microsoft
    Product Name: Windows 7 Professional
    Architecture: 0x00000000
    Build lab: 7601.win7sp1_gdr.110622-1506
    TTS Error:
    Validation Diagnostic:
    Resolution Status: N/A

    WgaER Data-->
    ThreatID(s): N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002

    WGA Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    File Exists: No
    Version: N/A, hr = 0x80070002
    WgaTray.exe Signed By: N/A, hr = 0x80070002
    WgaLogon.dll Signed By: N/A, hr = 0x80070002

    OGA Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    Version: 2.0.48.0
    OGAExec.exe Signed By: Microsoft
    OGAAddin.dll Signed By: Microsoft

    OGA Data-->
    Office Status: 109 N/A
    OGA Version: Registered, 2.0.48.0
    Signed By: Microsoft
    Office Diagnostics: B4D0AA8B-604-645_025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3

    Browser Data-->
    Proxy settings: N/A
    User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
    Default Browser: C:\Program Files\Internet Explorer\iexplore.exe
    Download signed ActiveX controls: Prompt
    Download unsigned ActiveX controls: Disabled
    Run ActiveX controls and plug-ins: Allowed
    Initialize and script ActiveX controls not marked as safe: Disabled
    Allow scripting of Internet Explorer Webbrowser control: Disabled
    Active scripting: Allowed
    Script ActiveX controls marked as safe for scripting: Allowed

    File Scan Data-->

    Other data-->
    Office Details: <GenuineResults><MachineData><UGUID>{E84D5CF1-9116-41DC-ACA2-47D331292606}</UGUID><Version>1.9.0019.0</Version><OS>6.1.7601.2.00010100.1.0.048</OS><Architecture>x32</Architecture><PKey>*****-*****-*****-*****-93PCH</PKey><PID>00371-OEM-9302007-28287</PID><PIDType>8</PIDType><SID>S-1-5-21-3377619944-3648058410-4248280676</SID><SYSTEM><Manufacturer>Hewlett-Packard</Manufacturer><Model>HP Compaq 6000 Pro MT PC</Model></SYSTEM><BIOS><Manufacturer>Hewlett-Packard</Manufacturer><Version>786G2 v02.02</Version><SMBIOSVersion major="2" minor="6"/><Date>20110623000000.000000+000</Date></BIOS><HWID>8F423207018400F8</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Eastern Standard Time(GMT-05:00)</TimeZone><iJoin>1</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>HPQOEM</OEMID><OEMTableID>SLIC-BPC</OEMTableID></OEM><GANotification><File Name="OGAAddin.dll" Version="2.0.48.0"/></GANotification></MachineData><Software><Office><Result>109</Result><Products/><Applications/></Office></Software></GenuineResults> 

    Spsys.log Content: 0x80070002

    Licensing Data-->
    Software licensing service version: 6.1.7601.17514

    Name: Windows(R) 7, Professional edition
    Description: Windows Operating System - Windows(R) 7, OEM_COA_SLP channel
    Activation ID: da22eadd-46dc-4056-a287-f5041c852470
    Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f
    Extended PID: 00371-00186-020-028287-02-1033-7601.0000-2902011
    Installation ID: 014305371106255153157796206953429186441342932795240886
    Processor Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88338
    Machine Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88339
    Use License URL: http://go.microsoft.com/fwlink/?LinkID=88341
    Product Key Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88340
    Partial Product Key: 93PCH
    License Status: Licensed
    Remaining Windows rearm count: 4
    Trusted time: 10/17/2011 10:00:50 AM

    Windows Activation Technologies-->
    HrOffline: 0x00000000
    HrOnline: 0x00000000
    HealthStatus: PASS
    Event Time Stamp: 7:19:2011 18:20
    WAT Activex: Registered
    WAT Admin Service: Registered

    HWID Data-->
    HWID Hash Current: MgAAAAIAAgABAAIAAAABAAAAAgABAAEA6GEM+jR15lAUAwYaYhLOcG6cPNPU90DYRso=

    OEM Activation 1.0 Data-->
    N/A

    OEM Activation 2.0 Data-->
    BIOS valid for OA 2.0: yes
    Windows marker version: 0x20001
    OEMID and OEMTableID Consistent: yes
    BIOS Information:
      ACPI Table Name OEMID Value OEMTableID Value
      APIC   COMPAQ  EAGLLAKE
      FACP   COMPAQ  EAGLLAKE
      HPET   COMPAQ  EAGLLAKE
      MCFG   COMPAQ  EAGLLAKE
      ASF!   COMPAQ  EAGLLAKE
      TCPA   COMPAQ  EAGLLAKE
      SLIC   HPQOEM  SLIC-BPC

     

    Monday, October 17, 2011 2:07 PM
  • "thejayman68" wrote in message news:fe9def13-7056-418a-a895-180d176dbb5b...

    Okay, thanks.  I tried to validate again before reactivating and it failed.  I made the phone call, and got activated again.  I rebooted and tried to validate once more, but it still failed.  I missed the last part of your instructions above and did NOT wait for an operator.  I didn't see that part...  I activated using the automated service.  Do you think I still need to talk to the operator in this case?

    The latest diag report only changes the "status: initial grace period" to "status: licensed."

    Diagnostic Report (1.9.0019.0):
    -----------------------------------------
    WGA Data-->
    Validation Status: Genuine
    Validation Code: 0

    Cached Validation Code: 0x0
    Windows Product Key: *****-*****-QCP7Q-C8CDX-93PCH
    Windows Product Key Hash: VjxgkD2/DCaWXtxZ3A88gAVHxbU=
    Windows Product ID: 00371-OEM-9302007-28287
    Windows Product ID Type: 8
    Windows License Type: COA SLP
    Windows OS version: 6.1.7601.2.00010100.1.0.048

     

    That’s OK – sometimes the first activation requires operator activation, and sometimes it doesn’t.
    lease check that your Internet Options Security settings are at Default – then try validation again.
    If it fails, then I’m out of ideas, and can only suggest that you try WGA support for assistance.
    WGA Support can be found here-
     

    Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth
    • Marked as answer by Darin Smith MS Tuesday, October 18, 2011 9:56 PM
    Monday, October 17, 2011 2:13 PM
    Moderator
  • Well, that didn't work either.  I thank you for all your help and ideas.  I will contact WGA support next.

    Jay

    Monday, October 17, 2011 2:18 PM