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Miminum Required permissions to view and work on Tickets RRS feed

  • Question

  • Hi,

    I have a set of users who need to login to CRM and work on Tickets we receive from customers. I don't want to grant privilege to view Accounts and Contacts. I have tried to set privileges for Tickets module alone but it newer worked. What are the Minimum required privileges to be configured to achieve this? Please help.

    Saturday, December 28, 2013 11:23 AM