Can't Get Windows 7 Home Edition to Activate

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  Please first try
  recreating Licensing Store.

  Recreate the Licensing Store

  Go to Start > All Programs > Accessories

  Right-Click on Command Prompt and select Run as Administrator - accept the UAC prompt

  Run the following commands in the Command Prompt window, using the Enter key at the
  end of each

  net stop sppsvc

  (wait until the service has stopped before entering the following lines)

  CD %windir%\ServiceProfiles\NetworkService\AppData\Roaming\Microsoft\SoftwareProtectionPlatform

  REN tokens.dat tokens.bar

  net start sppsvc

  slui.exe

  After a couple of seconds Windows Activation dialog will appear.

  You may be asked to re-activate and/or re-enter your product key or Activation may
  occur automatically.

  If you are asked for your Key, use the one on the COA sticker on the machine's
  case

  Reboot and Post back with a new MGADiag report

  
  

  ---

  Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth

  
  

  • Edited by Noel D PatonModerator Wednesday, October 3, 2012 2:01 PM formatting!

  Wednesday, October 3, 2012 1:57 PM

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  Once slui starts, I get an error that an unauthorized change was made to Windows and that I need to restore or reinstall.  Any other options before I go down that path?  Here's the re-run of MGADiag after renaming the tokens file.

  Diagnostic Report (1.9.0027.0):
  -----------------------------------------
  Windows Validation Data-->
  
  Validation Code: 50
  Cached Online Validation Code: N/A, hr = 0xc004f012
  Windows Product Key: *****-*****-76HW2-23TF7-KJPBT
  Windows Product Key Hash: 93Ihd8eBUDjSvt+OYIhlz0X/3VY=
  Windows Product ID: 00359-034-8984231-85574
  Windows Product ID Type: 5
  Windows License Type: Retail
  Windows OS version: 6.1.7601.2.00010300.1.0.003
  ID: {98E9815A-0018-4AB1-99FE-0206FDE23272}(3)
  Is Admin: Yes
  TestCab: 0x0
  LegitcheckControl ActiveX: N/A, hr = 0x80070002
  Signed By: N/A, hr = 0x80070002
  Product Name: Windows 7 Home Premium
  Architecture: 0x00000000
  Build lab: 7601.win7sp1_gdr.120330-1504
  TTS Error: 
  Validation Diagnostic: 
  Resolution Status: N/A
  
  Vista WgaER Data-->
  ThreatID(s): N/A, hr = 0x80070002
  Version: N/A, hr = 0x80070002
  
  Windows XP Notifications Data-->
  Cached Result: N/A, hr = 0x80070002
  File Exists: No
  Version: N/A, hr = 0x80070002
  WgaTray.exe Signed By: N/A, hr = 0x80070002
  WgaLogon.dll Signed By: N/A, hr = 0x80070002
  
  OGA Notifications Data-->
  Cached Result: N/A, hr = 0x80070002
  Version: N/A, hr = 0x80070002
  OGAExec.exe Signed By: N/A, hr = 0x80070002
  OGAAddin.dll Signed By: N/A, hr = 0x80070002
  
  OGA Data-->
  Office Status: 109 N/A
  OGA Version: N/A, 0x80070002
  Signed By: N/A, hr = 0x80070002
  Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3
  
  Browser Data-->
  Proxy settings: N/A
  User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
  Default Browser: C:\Users\Ethan\AppData\Local\Google\Chrome\Application\chrome.exe
  Download signed ActiveX controls: Prompt
  Download unsigned ActiveX controls: Disabled
  Run ActiveX controls and plug-ins: Allowed
  Initialize and script ActiveX controls not marked as safe: Disabled
  Allow scripting of Internet Explorer Webbrowser control: Disabled
  Active scripting: Allowed
  Script ActiveX controls marked as safe for scripting: Allowed
  
  File Scan Data-->
  
  Other data-->
  Office Details: <GenuineResults><MachineData><UGUID>{98E9815A-0018-4AB1-99FE-0206FDE23272}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7601.2.00010300.1.0.003</OS><Architecture>x32</Architecture><PKey>*****-*****-*****-*****-KJPBT</PKey><PID>00359-034-8984231-85574</PID><PIDType>5</PIDType><SID>S-1-5-21-1460971098-2942888225-2345691410</SID><SYSTEM><Manufacturer>Dell Inc.</Manufacturer><Model>Vostro 200</Model></SYSTEM><BIOS><Manufacturer>Dell Inc.</Manufacturer><Version>1.0.10</Version><SMBIOSVersion major="2" minor="5"/><Date>20071215000000.000000+000</Date></BIOS><HWID>2A593B07018400FA</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Eastern Standard Time(GMT-05:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>DELL  </OEMID><OEMTableID>FX09   </OEMTableID></OEM><GANotification/></MachineData><Software><Office><Result>109</Result><Products/><Applications/></Office></Software></GenuineResults>  
  
  Spsys.log Content: 0x80070002
  
  Licensing Data-->
  On a computer running Microsoft Windows non-core edition, run 'slui.exe 0x2a 0xC004F012' to display the error text.
  Error: 0xC004F012 
  
  Windows Activation Technologies-->
  HrOffline: 0x00000000
  HrOnline: 0x00000000
  HealthStatus: 0x0000000000000000
  Event Time Stamp: 7:12:2012 08:38
  ActiveX: Registered, Version: 7.1.7600.16395
  Admin Service: Registered, Version: 7.1.7600.16395
  HealthStatus Bitmask Output:
  
  
  HWID Data-->
  HWID Hash Current: NAAAAAEABAABAAEAAAACAAAAAgABAAEA6GHiUlz/ZP7mcoj9YCHaNuYPri7tX4ZnXbIqhQ==
  
  OEM Activation 1.0 Data-->
  N/A
  
  OEM Activation 2.0 Data-->
  BIOS valid for OA 2.0: yes
  Windows marker version: 0x0
  OEMID and OEMTableID Consistent: yes
  BIOS Information: 
    ACPI Table Name OEMID Value OEMTableID Value
    APIC DELL   FX09   
    FACP DELL   FX09   
    HPET DELL   FX09   
    MCFG DELL   FX09   
    SLIC DELL   FX09   
    DMY2 DELL   FX09   
    SSDT PmRef CpuPm
  
  

  Wednesday, October 3, 2012 2:35 PM
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  I was afraid you'd say that - this is the third such case I've seen in the past 24 hours, so I suspect that malware may be at the root of it.

  Pleaseboot to Safe Mode with Networking, then  download and install  Malwarebytes Anti-malware (free version) from  www.malwarebytes.org - UNtick 'Enable free trial of MBAM PRO' at the end of the installation -  and update it, then run a full scan  in your main account, and Quick scans in any other user accounts.

   

  Delete everything it finds , then reboot to Normal Mode, and see if it's helped at all - post a new MGADiag report.

   

  ---

  Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth

  • Proposed as answer by Noel D PatonModerator Saturday, October 6, 2012 12:46 PM
  • Marked as answer by Noel D PatonModerator Sunday, October 14, 2012 12:04 PM

  Wednesday, October 3, 2012 4:17 PM

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