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Blocked VLK - Options? RRS feed

  • Question

  •  

    Purchased supposedly single user OEM copy of XP Pro from well known auction site. Rec'd holographic disk and COA. Won't activate, what are the options. Vendor local - will cheerfully insert disk in vendor if this is the easiest option.

     

    Diagnostic Report (1.7.0069.0):
    -----------------------------------------
    WGA Data-->
    Validation Status: Blocked VLK
    Validation Code: 3
    Online Validation Code: N/A
    Cached Validation Code: N/A
    Windows Product Key: *****-*****-X9QRG-J4B2Y-GR2TT
    Windows Product Key Hash: e4v9dTiQqKvmnq/BmmK2cLi6jqE=
    Windows Product ID: 55274-640-2449187-23468
    Windows Product ID Type: 1
    Windows License Type: Volume
    Windows OS version: 5.1.2600.2.00010100.2.0.pro
    CSVLK Server: N/A
    CSVLK PID: N/A
    ID: {CB17CE08-B896-4124-883C-592444D308E8}(3)
    Is Admin: Yes
    TestCab: 0x0
    WGA Version: Registered, 1.7.59.1
    Signed By: Microsoft
    Product Name: N/A
    Architecture: N/A
    Build lab: N/A
    TTS Error: N/A
    Validation Diagnostic: 025D1FF3-171-1
    Resolution Status: N/A

    WgaER Data-->
    ThreatID(s): N/A
    Version: N/A

    Notifications Data-->
    Cached Result: N/A
    File Exists: No
    Version: N/A, hr = 0x80070002
    WgaTray.exe Signed By: N/A, hr = 0x80070002
    WgaLogon.dll Signed By: N/A, hr = 0x80070002

    OGA Data-->
    Office Status: 109 N/A
    OGA Version: Registered, 1.6.28.0
    Signed By: Microsoft
    Office Diagnostics: B4D0AA8B-470-80070002_025D1FF3-171-1

    Browser Data-->
    Proxy settings: N/A
    User Agent: Mozilla/4.0 (compatible; MSIE 7.0; Win32)
    Default Browser: C:\PROGRA~1\MOZILL~1\FIREFOX.exe
    Download signed ActiveX controls: Prompt
    Download unsigned ActiveX controls: Disabled
    Run ActiveX controls and plug-ins: Allowed
    Initialize and script ActiveX controls not marked as safe: Disabled
    Allow scripting of Internet Explorer Webbrowser control: Disabled
    Active scripting: Allowed
    Script ActiveX controls marked as safe for scripting: Allowed

    File Scan Data-->

    Other data-->
    Office Details: <GenuineResults><MachineData><UGUID>{CB17CE08-B896-4124-883C-592444D308E8}</UGUID><Version>1.7.0069.0</Version><OS>5.1.2600.2.00010100.2.0.pro</OS><Architecture>x32</Architecture><PKey>*****-*****-*****-*****-GR2TT</PKey><PID>55274-640-2449187-23468</PID><PIDType>1</PIDType><SID>S-1-5-21-1390067357-220523388-839522115</SID><SYSTEM><Manufacturer>NVIDIA</Manufacturer><Model>AWRDACPI</Model></SYSTEM><BIOS><Manufacturer>Phoenix Technologies, LTD</Manufacturer><Version>6.00 PG</Version><SMBIOSVersion major="2" minor="2"/><Date>20050815000000.000000+000</Date></BIOS><HWID>B9BF3C6F01844077</HWID><UserLCID>0809</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Pacific Standard Time(GMT-08:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM/><BRT/></MachineData>   <Software><Office><Result>109</Result><Products/></Office></Software></GenuineResults> 

     

    Saturday, February 23, 2008 6:38 PM

Answers

  • According to your MGA report, you have a non-genuine, Volume License copy of Windows XP Professional installed.  This is not an OEM version.  Contact the seller of this counterfeit software and demand a 100% refund!

     

    How to report Microsoft software piracy: http://www.microsoft.com/piracy/reporting/default.aspx

     

    From your report:

     

    Windows License Type: Volume

     

    Validation Status: Blocked VLK (VLK = Volume License Key)
    Sunday, February 24, 2008 12:14 AM
    Moderator
  • Notatallfedup,

     

    If you ended up with what MS would classify as a hi-quality counterfeit CD, MS has a policy of replacing these hi-quality counterfeits with genuine Windows for free.

     

    So, if you paid a cheap price for the counterfeit OEM, say $125-145, if it is a hi-quality counterfeit you could get it replaced for free with a full retail copy ($299 value).  You'd have to give MS info regarding the purchase and seller, and you'd have to send the materials into MS.  It does take 4-6 weeks to get your complimentary replacements.

     

    Check your CD here:  http://www.microsoft.com/resources/howtotell/

     

    To get the WGA messaging that leads you to the screens you'll need to submit the report and materials, you'll have to install the WGA Notifications Utility here:  http://go.microsoft.com/fwlink/?linkid=69498

    Sunday, February 24, 2008 2:29 AM

All replies

  • According to your MGA report, you have a non-genuine, Volume License copy of Windows XP Professional installed.  This is not an OEM version.  Contact the seller of this counterfeit software and demand a 100% refund!

     

    How to report Microsoft software piracy: http://www.microsoft.com/piracy/reporting/default.aspx

     

    From your report:

     

    Windows License Type: Volume

     

    Validation Status: Blocked VLK (VLK = Volume License Key)
    Sunday, February 24, 2008 12:14 AM
    Moderator
  • Thanks, I'll get a refund tomorrow. Will also discuss piracy issue...

    Sunday, February 24, 2008 12:48 AM
  • Notatallfedup,

     

    If you ended up with what MS would classify as a hi-quality counterfeit CD, MS has a policy of replacing these hi-quality counterfeits with genuine Windows for free.

     

    So, if you paid a cheap price for the counterfeit OEM, say $125-145, if it is a hi-quality counterfeit you could get it replaced for free with a full retail copy ($299 value).  You'd have to give MS info regarding the purchase and seller, and you'd have to send the materials into MS.  It does take 4-6 weeks to get your complimentary replacements.

     

    Check your CD here:  http://www.microsoft.com/resources/howtotell/

     

    To get the WGA messaging that leads you to the screens you'll need to submit the report and materials, you'll have to install the WGA Notifications Utility here:  http://go.microsoft.com/fwlink/?linkid=69498

    Sunday, February 24, 2008 2:29 AM
  • Thanks for the links. It does appear to qualify as a hi-quality counterfeit. I must have handled a few hundred different MS disks over the years and didn't notice. Comparing it to the others I have the disk is wrong and the book seems to have been printed on cheap paper with a high end inkjet. Price was in line with an OEM copy of XP home from a reputable online seller. Cheap but not cheap enough to ring alarm bells. Looking through the seller's items software is not his thing at all. I'll give him the benefit of the doubt and talk to him first, then decide what is to be done.

     

    Rgds

    Sunday, February 24, 2008 3:23 AM