Answered by:
Blocked VLK - Options?

Question
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Purchased supposedly single user OEM copy of XP Pro from well known auction site. Rec'd holographic disk and COA. Won't activate, what are the options. Vendor local - will cheerfully insert disk in vendor if this is the easiest option.
Diagnostic Report (1.7.0069.0):
-----------------------------------------
WGA Data-->
Validation Status: Blocked VLK
Validation Code: 3
Online Validation Code: N/A
Cached Validation Code: N/A
Windows Product Key: *****-*****-X9QRG-J4B2Y-GR2TT
Windows Product Key Hash: e4v9dTiQqKvmnq/BmmK2cLi6jqE=
Windows Product ID: 55274-640-2449187-23468
Windows Product ID Type: 1
Windows License Type: Volume
Windows OS version: 5.1.2600.2.00010100.2.0.pro
CSVLK Server: N/A
CSVLK PID: N/A
ID: {CB17CE08-B896-4124-883C-592444D308E8}(3)
Is Admin: Yes
TestCab: 0x0
WGA Version: Registered, 1.7.59.1
Signed By: Microsoft
Product Name: N/A
Architecture: N/A
Build lab: N/A
TTS Error: N/A
Validation Diagnostic: 025D1FF3-171-1
Resolution Status: N/AWgaER Data-->
ThreatID(s): N/A
Version: N/ANotifications Data-->
Cached Result: N/A
File Exists: No
Version: N/A, hr = 0x80070002
WgaTray.exe Signed By: N/A, hr = 0x80070002
WgaLogon.dll Signed By: N/A, hr = 0x80070002OGA Data-->
Office Status: 109 N/A
OGA Version: Registered, 1.6.28.0
Signed By: Microsoft
Office Diagnostics: B4D0AA8B-470-80070002_025D1FF3-171-1Browser Data-->
Proxy settings: N/A
User Agent: Mozilla/4.0 (compatible; MSIE 7.0; Win32)
Default Browser: C:\PROGRA~1\MOZILL~1\FIREFOX.exe
Download signed ActiveX controls: Prompt
Download unsigned ActiveX controls: Disabled
Run ActiveX controls and plug-ins: Allowed
Initialize and script ActiveX controls not marked as safe: Disabled
Allow scripting of Internet Explorer Webbrowser control: Disabled
Active scripting: Allowed
Script ActiveX controls marked as safe for scripting: AllowedFile Scan Data-->
Other data-->
Office Details: <GenuineResults><MachineData><UGUID>{CB17CE08-B896-4124-883C-592444D308E8}</UGUID><Version>1.7.0069.0</Version><OS>5.1.2600.2.00010100.2.0.pro</OS><Architecture>x32</Architecture><PKey>*****-*****-*****-*****-GR2TT</PKey><PID>55274-640-2449187-23468</PID><PIDType>1</PIDType><SID>S-1-5-21-1390067357-220523388-839522115</SID><SYSTEM><Manufacturer>NVIDIA</Manufacturer><Model>AWRDACPI</Model></SYSTEM><BIOS><Manufacturer>Phoenix Technologies, LTD</Manufacturer><Version>6.00 PG</Version><SMBIOSVersion major="2" minor="2"/><Date>20050815000000.000000+000</Date></BIOS><HWID>B9BF3C6F01844077</HWID><UserLCID>0809</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Pacific Standard Time(GMT-08:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM/><BRT/></MachineData> <Software><Office><Result>109</Result><Products/></Office></Software></GenuineResults>Saturday, February 23, 2008 6:38 PM
Answers
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According to your MGA report, you have a non-genuine, Volume License copy of Windows XP Professional installed. This is not an OEM version. Contact the seller of this counterfeit software and demand a 100% refund!
How to report Microsoft software piracy: http://www.microsoft.com/piracy/reporting/default.aspx
From your report:
Windows License Type: Volume
Sunday, February 24, 2008 12:14 AMModerator -
Notatallfedup,
If you ended up with what MS would classify as a hi-quality counterfeit CD, MS has a policy of replacing these hi-quality counterfeits with genuine Windows for free.
So, if you paid a cheap price for the counterfeit OEM, say $125-145, if it is a hi-quality counterfeit you could get it replaced for free with a full retail copy ($299 value). You'd have to give MS info regarding the purchase and seller, and you'd have to send the materials into MS. It does take 4-6 weeks to get your complimentary replacements.
Check your CD here: http://www.microsoft.com/resources/howtotell/
To get the WGA messaging that leads you to the screens you'll need to submit the report and materials, you'll have to install the WGA Notifications Utility here: http://go.microsoft.com/fwlink/?linkid=69498
Sunday, February 24, 2008 2:29 AM
All replies
-
According to your MGA report, you have a non-genuine, Volume License copy of Windows XP Professional installed. This is not an OEM version. Contact the seller of this counterfeit software and demand a 100% refund!
How to report Microsoft software piracy: http://www.microsoft.com/piracy/reporting/default.aspx
From your report:
Windows License Type: Volume
Sunday, February 24, 2008 12:14 AMModerator -
Thanks, I'll get a refund tomorrow. Will also discuss piracy issue...
Sunday, February 24, 2008 12:48 AM -
Notatallfedup,
If you ended up with what MS would classify as a hi-quality counterfeit CD, MS has a policy of replacing these hi-quality counterfeits with genuine Windows for free.
So, if you paid a cheap price for the counterfeit OEM, say $125-145, if it is a hi-quality counterfeit you could get it replaced for free with a full retail copy ($299 value). You'd have to give MS info regarding the purchase and seller, and you'd have to send the materials into MS. It does take 4-6 weeks to get your complimentary replacements.
Check your CD here: http://www.microsoft.com/resources/howtotell/
To get the WGA messaging that leads you to the screens you'll need to submit the report and materials, you'll have to install the WGA Notifications Utility here: http://go.microsoft.com/fwlink/?linkid=69498
Sunday, February 24, 2008 2:29 AM -
Thanks for the links. It does appear to qualify as a hi-quality counterfeit. I must have handled a few hundred different MS disks over the years and didn't notice. Comparing it to the others I have the disk is wrong and the book seems to have been printed on cheap paper with a high end inkjet. Price was in line with an OEM copy of XP home from a reputable online seller. Cheap but not cheap enough to ring alarm bells. Looking through the seller's items software is not his thing at all. I'll give him the benefit of the doubt and talk to him first, then decide what is to be done.
Rgds
Sunday, February 24, 2008 3:23 AM