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Activation claims my 64 Bit Windows 7 Home Premium Edition Product Key is not valid. RRS feed

  • Question

  • I know that my product key is valid. I purchased the computer directly from Lenovo about a year ago, used the product key, had no issues. About a month ago my computer was having issues and I restored it to factory settings. I just recieved the message claiming that I'm using an invalid copy of Windows. Why is this? How can I fix the issue? Preferably without paying out the nose.

    Diagnostic Report (1.9.0027.0):
    -----------------------------------------
    Windows Validation Data-->


    Validation Code: 50
    Cached Online Validation Code: 0x0
    Windows Product Key: *****-*****-JKHXW-D9W83-FJQKD
    Windows Product Key Hash: AYaBykmfTHUVW5whGaYMeVJn0/U=
    Windows Product ID: 00359-OEM-8992687-00249
    Windows Product ID Type: 2
    Windows License Type: OEM SLP
    Windows OS version: 6.1.7600.2.00010300.0.0.003
    ID: {67078C04-6DB8-4584-8A67-3D9EC18D8004}(1)
    Is Admin: Yes
    TestCab: 0x0
    LegitcheckControl ActiveX: N/A, hr = 0x80070002
    Signed By: N/A, hr = 0x80070002
    Product Name: Windows 7 Home Premium
    Architecture: 0x00000009
    Build lab: 7600.win7_gdr.110622-1503
    TTS Error: 
    Validation Diagnostic: 
    Resolution Status: N/A


    Vista WgaER Data-->
    ThreatID(s): N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002


    Windows XP Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    File Exists: No
    Version: N/A, hr = 0x80070002
    WgaTray.exe Signed By: N/A, hr = 0x80070002
    WgaLogon.dll Signed By: N/A, hr = 0x80070002


    OGA Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002
    OGAExec.exe Signed By: N/A, hr = 0x80070002
    OGAAddin.dll Signed By: N/A, hr = 0x80070002


    OGA Data-->
    Office Status: 109 N/A
    OGA Version: N/A, 0x80070002
    Signed By: N/A, hr = 0x80070002
    Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3


    Browser Data-->
    Proxy settings: N/A
    User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
    Default Browser: C:\Users\Thom\AppData\Local\Google\Chrome\Application\chrome.exe
    Download signed ActiveX controls: Prompt
    Download unsigned ActiveX controls: Disabled
    Run ActiveX controls and plug-ins: Allowed
    Initialize and script ActiveX controls not marked as safe: Disabled
    Allow scripting of Internet Explorer Webbrowser control: Disabled
    Active scripting: Allowed
    Script ActiveX controls marked as safe for scripting: Allowed


    File Scan Data-->


    Other data-->
    Office Details: <GenuineResults><MachineData><UGUID>{67078C04-6DB8-4584-8A67-3D9EC18D8004}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7600.2.00010300.0.0.003</OS><Architecture>x64</Architecture><PKey>*****-*****-*****-*****-FJQKD</PKey><PID>00359-OEM-8992687-00249</PID><PIDType>2</PIDType><SID>S-1-5-21-347570156-813685989-2462591050</SID><SYSTEM><Manufacturer>LENOVO                          </Manufacturer><Model>IdeaPad Y560    </Model></SYSTEM><BIOS><Manufacturer>LENOVO    </Manufacturer><Version>30CN59WW  </Version><SMBIOSVersion major="2" minor="6"/><Date>20100630000000.000000+000</Date></BIOS><HWID>36BA3607018400FE</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Eastern Standard Time(GMT-05:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>LENOVO</OEMID><OEMTableID>CB-01   </OEMTableID></OEM><GANotification/></MachineData><Software><Office><Result>109</Result><Products/><Applications/></Office></Software></GenuineResults>  


    Spsys.log Content: 0x80070002


    Licensing Data-->
    Software licensing service version: 6.1.7600.16385


    Name: Windows(R) 7, HomePremium edition
    Description: Windows Operating System - Windows(R) 7, OEM_SLP channel
    Activation ID: d2c04e90-c3dd-4260-b0f3-f845f5d27d64
    Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f
    Extended PID: 00359-00178-926-800249-02-1033-7600.0000-1872010
    Installation ID: 009254480641556102710126205974483495632183268344754066
    Processor Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88338
    Machine Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88339
    Use License URL: http://go.microsoft.com/fwlink/?LinkID=88341
    Product Key Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88340
    Partial Product Key: FJQKD
    License Status: Notification
    Notification Reason: 0xC004F058.
    Remaining Windows rearm count: 2
    Trusted time: 2/17/2012 12:16:36 PM


    Windows Activation Technologies-->
    HrOffline: 0x00000000
    HrOnline: 0xC004C533
    HealthStatus: 0x0000000000000000
    Event Time Stamp: 2:17:2012 11:35
    ActiveX: Registered, Version: 7.1.7600.16395
    Admin Service: Registered, Version: 7.1.7600.16395
    HealthStatus Bitmask Output:




    HWID Data-->
    HWID Hash Current: MgAAAAEAAQABAAEAAAACAAAABAABAAEA6GG0kTaG2BoGG8TFYj24KvY1SL2R3T9CdlY=


    OEM Activation 1.0 Data-->
    N/A


    OEM Activation 2.0 Data-->
    BIOS valid for OA 2.0: yes, but no Windows marker
    Windows marker version: N/A
    OEMID and OEMTableID Consistent: yes
    BIOS Information: 
      ACPI Table Name OEMID Value OEMTableID Value
      APIC LENOVO CB-01   
      FACP LENOVO CB-01   
      HPET LENOVO CB-01   
      BOOT LENOVO CB-01   
      MCFG LENOVO CB-01   
      SLIC LENOVO CB-01   
      SSDT PmRef CpuPm



    Friday, February 17, 2012 5:18 PM

Answers

  • Correct. I did manage to resolve the issue. Some scuffing on the tag made me misread it.
    Friday, February 24, 2012 4:26 AM
  • "Nitzkrieg" wrote in message news:693969e8-7a2f-4c61-ab74-1755b154439a...
    pic.
     
    That looks OK – in which case you must be entering the wrong character at some point.
    Note that the following characters are not allowed
    EUIOASLZN
    10
     
    Note also that it’s easy to confuse B and 8  and  other similar characters – I always try and use a magnifying glass and bright light when reading Keys.
     
     

    Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth
    • Proposed as answer by Darin Smith MS Tuesday, February 21, 2012 9:42 PM
    • Marked as answer by Darin Smith MS Thursday, February 23, 2012 11:08 PM
    Sunday, February 19, 2012 6:37 PM
    Moderator

All replies

  • Your Windows is not reading the SLIC table in the BIOS as required of OEM SLP copies of Windows.

    BIOS valid for OA 2.0: yes, but no Windows marker

    Find the OEM COA sticker on the case or in the battery compartment and copy the product key. Press WinKey + Pause/Break to bring up the System Properties page and scroll to the bottom. Click the Change Product Key link and enter the COA key to reactivate.


    Carey Frisch

    • Marked as answer by Darin Smith MS Friday, February 17, 2012 11:23 PM
    • Unmarked as answer by Nitzkrieg Saturday, February 18, 2012 1:36 AM
    • Proposed as answer by monnaf Thursday, March 1, 2012 2:11 PM
    Friday, February 17, 2012 7:36 PM
    Moderator
  • Your Windows is not reading the SLIC table in the BIOS as required of OEM SLP copies of Windows.

    BIOS valid for OA 2.0: yes, but no Windows marker

    Find the OEM COA sticker on the case or in the battery compartment and copy the product key. Press WinKey + Pause/Break to bring up the System Properties page and scroll to the bottom. Click the Change Product Key link and enter the COA key to reactivate.


    Carey Frisch

    I have done this. I get a response of "The product key you have entered does not appear to be a valid Windows 7 product key."
    • Proposed as answer by monnaf Thursday, March 1, 2012 2:11 PM
    • Unproposed as answer by Noel D PatonModerator Thursday, March 1, 2012 2:16 PM
    Saturday, February 18, 2012 1:44 AM
  • "Nitzkrieg" wrote in message news:0bc22819-7035-48de-bde6-67c3605f5fff...

     

    I have done this. I get a response of "The product key you have entered does not appear to be a valid Windows 7 product key."
     
     
    Please tell us EXACTLY what it says on your COA sticker – but do NOT post the Key

    Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth
    • Proposed as answer by monnaf Thursday, March 1, 2012 2:10 PM
    • Unproposed as answer by Noel D PatonModerator Thursday, March 1, 2012 2:16 PM
    Saturday, February 18, 2012 10:34 AM
    Moderator
  • Sunday, February 19, 2012 6:20 PM
  • "Nitzkrieg" wrote in message news:693969e8-7a2f-4c61-ab74-1755b154439a...
    pic.
     
    That looks OK – in which case you must be entering the wrong character at some point.
    Note that the following characters are not allowed
    EUIOASLZN
    10
     
    Note also that it’s easy to confuse B and 8  and  other similar characters – I always try and use a magnifying glass and bright light when reading Keys.
     
     

    Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth
    • Proposed as answer by Darin Smith MS Tuesday, February 21, 2012 9:42 PM
    • Marked as answer by Darin Smith MS Thursday, February 23, 2012 11:08 PM
    Sunday, February 19, 2012 6:37 PM
    Moderator
  • No reply from the Original Poster.

    Issue is assumed to be resolved.


    Darin MS

    • Proposed as answer by monnaf Thursday, March 1, 2012 2:08 PM
    • Unproposed as answer by Noel D PatonModerator Thursday, March 1, 2012 2:16 PM
    Thursday, February 23, 2012 11:08 PM
  • Correct. I did manage to resolve the issue. Some scuffing on the tag made me misread it.
    Friday, February 24, 2012 4:26 AM
  • "Nitzkrieg" wrote in message news:cd82d313-42f5-4630-b9a8-69dfa89469e1...
    Correct. I did manage to resolve the issue. Some scuffing on the tag made me misread it.
     
     
    Glad to hear it – good luck
     

    Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth
    Friday, February 24, 2012 8:43 AM
    Moderator