Hi
, I am wondering if anyone has taken the exams for sales accreditation to qualify for CSA. I am not sure what are the topics and what
Employ solution selling techniques and apply business processes in the sales cycle – 30%
Source: Course: Microsoft Solution Selling Process (16-hour instructor-led course)
Identify the objective, goal, checkpoints and key steps of each stage of the Microsoft Solution Selling Process (MSSP)
State the roles and responsibilities of the sales team in each MSSP stage
Identify criteria for qualifying an account as a good prospect (Budget, Time, Owner etc.)
Diagnose critical customer business issues
Close opportunities effectively and efficiently
Change a customer’s vision of a competitive solution to a Microsoft Dynamics solution
Source: Course: How to Sell Microsoft Dynamics CRM 2011 (8-hour instructor-led course)
Identify the sales approach for an on-demand offering
Source: Course: Overview of Microsoft Dynamics Sure Step for Sales and Presales Specialists (2-hour on-demand course; also available as a 4-hour instructor-led course)
Articulate the benefits of Microsoft Dynamics Sure Step to customers
Employ Sure Step effectively to:
Set the scope, price, and timeline of the project correctly
Accelerate license and service sales
Sell Diagnostic Offerings to customers
Identify and define the objectives and key outputs of each phase of the Microsoft Dynamics Sure Step Methodology
Understand how Microsoft Dynamics Sure Step aligns with Microsoft Solution Selling Process and how this helps accelerate license and service sales
Is there any on-demand course for Microsoft solutions selling (free) available? Am I looking at the correct one? Appreciate your help
