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"Windows is not genuine", suddenly, 2 years later RRS feed

  • Question

  • I have gone through several posts about this exact thing and tried assorted suggestions.  When I type in "slui.exe 4" it has the exact same screen as "slui.exe 3", which includes absolutely nothing I can see about activation by phone.  When I try to activate by internet it gives me another error.

    Diagnostic Report (1.9.0019.0):
    -----------------------------------------
    WGA Data-->
    Validation Status: Invalid License
    Validation Code: 50

    Cached Validation Code: 0x0
    Windows Product Key: *****-*****-X233M-Q839T-VJ3BG
    Windows Product Key Hash: 24OsOTfdtEIwFNrqEMrZ0HPnqE8=
    Windows Product ID: 00359-OEM-8992687-00128
    Windows Product ID Type: 2
    Windows License Type: OEM SLP
    Windows OS version: 6.1.7601.2.00010300.1.0.003
    ID: {D27199A8-AEF5-4389-B242-84502456A126}(1)
    Is Admin: Yes
    TestCab: 0x0
    WGA Version: N/A, hr = 0x80070002
    Signed By: N/A, hr = 0x80070002
    Product Name: Windows 7 Home Premium
    Architecture: 0x00000009
    Build lab: 7601.win7sp1_gdr.120830-0333
    TTS Error:
    Validation Diagnostic:
    Resolution Status: N/A

    WgaER Data-->
    ThreatID(s): N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002

    WGA Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    File Exists: No
    Version: N/A, hr = 0x80070002
    WgaTray.exe Signed By: N/A, hr = 0x80070002
    WgaLogon.dll Signed By: N/A, hr = 0x80070002

    OGA Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002
    OGAExec.exe Signed By: N/A, hr = 0x80070002
    OGAAddin.dll Signed By: N/A, hr = 0x80070002

    OGA Data-->
    Office Status: 109 N/A
    OGA Version: N/A, 0x80070002
    Signed By: N/A, hr = 0x80070002
    Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3

    Browser Data-->
    Proxy settings: N/A
    User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
    Default Browser: C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
    Download signed ActiveX controls: Prompt
    Download unsigned ActiveX controls: Disabled
    Run ActiveX controls and plug-ins: Allowed
    Initialize and script ActiveX controls not marked as safe: Disabled
    Allow scripting of Internet Explorer Webbrowser control: Disabled
    Active scripting: Allowed
    Script ActiveX controls marked as safe for scripting: Allowed

    File Scan Data-->

    Other data-->
    Office Details: <GenuineResults><MachineData><UGUID>{D27199A8-AEF5-4389-B242-84502456A126}</UGUID><Version>1.9.0019.0</Version><OS>6.1.7601.2.00010300.1.0.003</OS><Architecture>x64</Architecture><PKey>*****-*****-*****-*****-VJ3BG</PKey><PID>00359-OEM-8992687-00128</PID><PIDType>2</PIDType><SID>S-1-5-21-3296832569-2156385640-3962299095</SID><SYSTEM><Manufacturer>MICRO-STAR INTERNATIONAL CO.,LTD</Manufacturer><Model>MS-7596</Model></SYSTEM><BIOS><Manufacturer>American Megatrends Inc.</Manufacturer><Version>V1.10</Version><SMBIOSVersion major="2" minor="5"/><Date>20110228000000.000000+000</Date></BIOS><HWID>46BB3207018400FA</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Central Standard Time(GMT-06:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM/><GANotification/></MachineData><Software><Office><Result>109</Result><Products/><Applications/></Office></Software></GenuineResults> 

    Spsys.log Content: 0x80070002

    Licensing Data-->
    Software licensing service version: 6.1.7601.17514

    Name: Windows(R) 7, HomePremium edition
    Description: Windows Operating System - Windows(R) 7, OEM_SLP channel
    Activation ID: d2c04e90-c3dd-4260-b0f3-f845f5d27d64
    Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f
    Extended PID: 00359-00178-926-800128-02-1033-7601.0000-2922012
    Installation ID: 015412084801936573884310991722650115772013442985283493
    Processor Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88338
    Machine Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88339
    Use License URL: http://go.microsoft.com/fwlink/?LinkID=88341
    Product Key Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88340
    Partial Product Key: VJ3BG
    License Status: Notification
    Notification Reason: 0xC004F057.
    Remaining Windows rearm count: 2
    Trusted time: 10/18/2012 5:16:23 PM

    Windows Activation Technologies-->
    HrOffline: 0x00000000
    HrOnline: 0xC004C533
    HealthStatus: PASS
    Event Time Stamp: 9:10:2012 05:55
    WAT Activex: Registered
    WAT Admin Service: Registered

    HWID Data-->
    HWID Hash Current: NAAAAAEABAABAAEAAAACAAAAAgABAAEAln2CT4obEDP0FiClVPI6jwaNYj2IlMjC7DyOLg==

    OEM Activation 1.0 Data-->
    N/A

    OEM Activation 2.0 Data-->
    BIOS valid for OA 2.0: yes, but no SLIC table
    Windows marker version: N/A
    OEMID and OEMTableID Consistent: N/A
    BIOS Information:
      ACPI Table Name OEMID Value OEMTableID Value
      APIC   7596MS  A7596100
      FACP   7596MS  A7596100
      SRAT   AMD     FAM_F_10
      HPET   7596MS  OEMHPET
      MCFG   7596MS  OEMMCFG
      OEMB   7596MS  A7596100
      SSDT   A M I   POWERNOW

    Thursday, October 18, 2012 11:14 PM

Answers

  • Is this a custom computer?  The MSI MS-7596 appears to be a retail motherboard.  If so, the BIOS on the mobo does not support an OEM SLP version of Windows.

    Windows License Type: OEM SLP

    Where did you get this copy of Windows?  Did you upgrade the motherboard on your computer?


    Colin Barnhorst Windows 7 Ultimate x64 on DIY with 8GB ram.

    Friday, October 19, 2012 1:02 AM
    Answerer

All replies

  • Is this a custom computer?  The MSI MS-7596 appears to be a retail motherboard.  If so, the BIOS on the mobo does not support an OEM SLP version of Windows.

    Windows License Type: OEM SLP

    Where did you get this copy of Windows?  Did you upgrade the motherboard on your computer?


    Colin Barnhorst Windows 7 Ultimate x64 on DIY with 8GB ram.

    Friday, October 19, 2012 1:02 AM
    Answerer
  • The problem went away briefly and now is back.  I bought this computer exactly as it is, nothing has been altered or replaced.  This copy of windows came on it.
    Saturday, December 15, 2012 8:02 PM
  • Please give the make and model of the computer.  It is printed on the COA sticker on the side of the comptuter.  Also give the version and edition of Windows printed on the label.

    Colin Barnhorst Windows 7 Ultimate x64 on DIY with 8GB ram.

    Thursday, December 20, 2012 7:19 PM
    Answerer
  • he started a new thread here:

    http://social.microsoft.com/Forums/en-US/genuinewindows7/thread/0b715b71-879d-4095-b787-085e612690c9/#0d6b476b-3e90-4683-8e75-f3bb2f11606e

    Thursday, December 20, 2012 7:39 PM
    Answerer