SUnset log in error RRS feed

  • Question

  • Windows XP.  My hard drive died and lost my Money program but have a copy of the data file (.mny) and a backup file (.mbf) with the same date.   I downloaded the Money Sunset Home and BusinessVersion.   I can open the program but I can not open any  files.   I tried to login in several times with my current Windows Live ID and password.  I followed the link and changed my password.  I still can not open any of the  files. 

    I tired answers in http://social.microsoft.com/Forums/en-US/money/thread/a54fc546-b369-4b50-952f-45132e055be3

    but it says I need to enter windows Live ID to access my files.  I tried the  sign in to Money directly button but that does not work either.

    How can I open my of Money files?

    Saturday, April 16, 2011 6:07 PM

All replies

  • Do not attempt to change your Live ID. It will not help, and it may confuse things.

    You will need to remember the  credentials in effect when you were last in that Money file.

    Disconnect from the Internet. If using Money Plus, change the date on your computer to a date in January 2011, such as 2011 Jan 15. Start Money, and log in offline with the credentials in effect when you were last in that Money file. (the changing of the date may not be needed, but it won't hurt.) Remove your LiveID. Do not attempt to change your LiveID. To remove the Live ID, go to File-PasswordManager, and choose to remove your LiveID.

    If you do not remember the credentials in effect when you were last in that Money file, no. Try hard to remember. Look thru the papers or files where you recorded such things to see if you made a note that you can find. Write down what you think can remember, and maybe that list will help you later when you try the various permutations.

    Sunday, April 17, 2011 5:48 AM