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mail merge sending for inactive member of marketing list RRS feed

  • Question

  • Dear All,

    When I create quick campaign via mail merge to a marketing list, why do CRM
    also send email for inactive member of the marketing list.
    The email should sent only for active member, doesn't it?

    any body know what it might be wrong?

    Thank you

    Tuesday, August 19, 2008 7:39 AM

Answers

  • You can create a view and reuse it.  Maybe there are other options, this is only one way to accomplish what you want to do.  Feel free to explore other options.

     

    Best Regards, 

     

    Wednesday, August 20, 2008 3:29 PM

All replies

  • Filter your Marketing List to Active members only before completing the mail merge.

     

    Best Regards,

     

    Tuesday, August 19, 2008 2:00 PM
  • hi donna?

    So, this mean we have to filter the member on each time we create quiick campagg?


    Wednesday, August 20, 2008 3:24 PM
  • You can create a view and reuse it.  Maybe there are other options, this is only one way to accomplish what you want to do.  Feel free to explore other options.

     

    Best Regards, 

     

    Wednesday, August 20, 2008 3:29 PM