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One more case of incorrect answer mark RRS feed

Answers

  • I've unmarked the post as not abusive and not the answer. Since MVP's provided the solution OP probably thought his reply is a confirmation that it's fixed.

    Forgot to mention that OP should realize the use of the features, in this case, he/she didn't

    Thanks


    Forums Test Lead
    Friday, October 9, 2009 6:40 PM
  • I'm not sure who you're referring here and what exactly you're proposing. I assume it's more directed at Don, because this is a problem across many forums.  Users don't get enough encouragement to use the voting/mark as answer features.

    The problem is, you don't want to have to tap every user on the forehead :)  That would take way too much time.

    So...what can be done at a higher level to get new users up to speed on how to use the forums in a way where everyone benefits? 

    The FAQ is WAY too long.  Perhaps have a FAQ for beginners and another one for advanced users?

    Or at some point in the future, force people with < a certain number of posts to watch a video giving an overview of the forum features 1x before they are allowed to post.


    I don't think either of the answers is ideal.  I don't know if either would be enough to make a difference.  The backlash on forcing users to watch a video might also cause problems.

    Want to know if your hardware will work on Windows 7? Check out these links: **Windows 7 Upgrade Advisor ** **Microsoft Logo'd Hardware List**
    • Edited by Mark M[MSFT] Tuesday, October 13, 2009 4:47 AM Removed weird blockquote tags
    • Marked as answer by Naomi NModerator Sunday, January 15, 2012 7:50 AM
    Monday, October 12, 2009 5:22 AM

All replies

  • Yes

    "It works. Thanks a lot."

    is a very great "Answer".


    I marked it as abusive to attract someone's attention to it. Not much else we can do.

    WSS FAQ sites: http://wssv2faq.mindsharp.com and http://wssv3faq.mindsharp.com
    Total list of WSS 3.0 / MOSS 2007 Books (including foreign language) http://wssv3faq.mindsharp.com/Lists/v3%20WSS%20FAQ/V%20Books.aspx
    Friday, October 9, 2009 10:49 AM
  • Thanks. In other words, only moderators in that forum can fix it, right?
    Premature optimization is the root of all evil in programming.

    Donald Knuth, repeating C. A. R. Hoare

    My blog
  • I've unmarked the post as not abusive and not the answer. Since MVP's provided the solution OP probably thought his reply is a confirmation that it's fixed.

    Forgot to mention that OP should realize the use of the features, in this case, he/she didn't

    Thanks


    Forums Test Lead
    Friday, October 9, 2009 6:40 PM
  • Don:

    You do realize that with the current implementation there is no way for novices to get this right?

    In an ideal world, self-mark by OP might have value, but this is not the reality. I think we would be much better off without it.
    David Wilkinson | Visual C++ MVP
    Friday, October 9, 2009 8:19 PM
  • Potential improvement would be allowing OP to mark his/her own answer, but having a confirmation prompt for this.
    Premature optimization is the root of all evil in programming.

    Donald Knuth, repeating C. A. R. Hoare

    My blog
  • Educate the users in your forum.  You can't expect a moderator to take care of it every single time.  It rarely takes more than a minor tap on the forehead to make them understand how it works.

    Hans Passant.
    Saturday, October 10, 2009 12:29 AM
  • I'm not sure who you're referring here and what exactly you're proposing. I assume it's more directed at Don, because this is a problem across many forums.  Users don't get enough encouragement to use the voting/mark as answer features.

    The problem is, you don't want to have to tap every user on the forehead :)  That would take way too much time.

    So...what can be done at a higher level to get new users up to speed on how to use the forums in a way where everyone benefits? 

    The FAQ is WAY too long.  Perhaps have a FAQ for beginners and another one for advanced users?

    Or at some point in the future, force people with < a certain number of posts to watch a video giving an overview of the forum features 1x before they are allowed to post.


    I don't think either of the answers is ideal.  I don't know if either would be enough to make a difference.  The backlash on forcing users to watch a video might also cause problems.

    Want to know if your hardware will work on Windows 7? Check out these links: **Windows 7 Upgrade Advisor ** **Microsoft Logo'd Hardware List**
    • Edited by Mark M[MSFT] Tuesday, October 13, 2009 4:47 AM Removed weird blockquote tags
    • Marked as answer by Naomi NModerator Sunday, January 15, 2012 7:50 AM
    Monday, October 12, 2009 5:22 AM
  • Thanks all for the feedback. I'll discuss this with our community program managers.
    Forums Test Lead
    Tuesday, October 13, 2009 1:27 AM
  • There are also opposites of the problem above when multiple responses answer the question and all should be marked as such, but the OP choses the simplest spoon-fed solution only as in this thread http://social.msdn.microsoft.com/Forums/en-US/transactsql/thread/3dea8ae6-c93b-4c65-b8c0-9810b3a06375

    Few other people gave the same answer with the links - what could have been easier to follow them?
    Premature optimization is the root of all evil in programming.

    Donald Knuth, repeating C. A. R. Hoare

    My blog
    Tuesday, October 13, 2009 3:27 PM
    Moderator
  • Try doing a lot of moderating yourself and you will understand how this happens.

    You are picking one thread and studying it in detail. The Moderator has probably looked at several hundred threads in the same day. He doesn't have the same amount of time that you have to spend on a single thread.

    (No it wasn't me!)

    It's more important for the thread and for the total set of readers of the forum that the thread is marked as answered.
    It's less important that the post with the most information is chosen. Preferable for sure but not as important as marking something when the thread's question has been answered so that that green tick appears next to the thread in a forum list.
    WSS FAQ sites: http://wssv2faq.mindsharp.com and http://wssv3faq.mindsharp.com
    Total list of WSS 3.0 / MOSS 2007 Books (including foreign language) http://wssv3faq.mindsharp.com/Lists/v3%20WSS%20FAQ/V%20Books.aspx
    Wednesday, October 14, 2009 4:59 PM
  • In this particular case it was OP who marked the more detailed solution as a solution. It just sometimes leave some bitterness when you know you provided a valuable solution (did some research, for example) and get nothing in return - no answer mark, not even a reply.

    But it's a common situation and I usually forget this feeling (it lasts no longer than few minutes) and move on.
    Premature optimization is the root of all evil in programming.

    Donald Knuth, repeating C. A. R. Hoare

    My blog
  • One more case - hopefully moderators there will fix it
    http://social.msdn.microsoft.com/Forums/en-US/transactsql/thread/2f23c2f3-f9c0-41be-9180-81ab2b32ca38
    Premature optimization is the root of all evil in programming.

    Donald Knuth, repeating C. A. R. Hoare

    My blog