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Whats up with my copy of vista? RRS feed

  • Question

  • Ive had vista Home prem on my pc for a while now (5 or so months), Its a legit copy i brought from ebuyer.co.uk. However the other day a icon in my system tray appeared saying i must activate my copy of vista. I followed the steps but it wouldnt activate.

    Please help.

    thank you in advance Smile
    Sunday, July 8, 2007 11:31 AM

Answers

  •  

    When you try to log in, you should be presented with a window that gives you four options:

    --------------------------------------------------------------------------------

    1. Activate Windows online now --> (this will try to activate with whatever key you already have installed)

    2. Buy a new product key online --> (self-explanatory)

    3. Retype your product key --> (this is the same as "Change product key" and will give you the opportunity to enter a new key if you want to activate with a key that's not yet installed)

    4. Show me other ways to activate --> (this is will give you two more options

            a.  Use my modem to connect directly to the activation service

            b. Use the automated phone system

    --------------------------------------------------------------------------------

    I think you'll want to choose the 4th one in the first window and the 2nd on in the next window.  It will give you a new installation ID, so you can phone activate.

    Please let me know if that still doesn't work for you.  Thanks!

    Thursday, July 26, 2007 6:23 PM

All replies

  • Please follow this diagnostic troubleshooting procedure:

    1. Download and run the MGA Diagnostic Tool:   http://go.microsoft.com/fwlink/?linkid=52012    

    2. After running the MGA Diagnostic Tool, click
        on the "Windows" tab and then click on "Copy".

    3. Next, visit the following website and create a post in the
        "WGA Validation Problems" forum and paste the
        results of the WGA Diagnostic Data in a detailed post.
        http://forums.microsoft.com/Genuine/default.aspx?SiteID=25

    4. A WGA troubleshooting specialist will analyze the data and
        recommend an appropriate solution.

    Sunday, July 8, 2007 6:07 PM
    Moderator
  • Diagnostic Report (1.7.0039.0):
    -----------------------------------------
    WGA Data-->
    Validation Status: Genuine
    Detailed Status: 0x1
    Cached / Grace status: (N/A, hr = 0x80004005) / (N/A, hr = 0x80004005)
    Windows Product Key: *****-*****-GCY6P-XVCPD-8M74P
    Windows Product Key Hash: A6JKUdlEWQoQXr7yEgUn6bmg2nM=
    Windows Product ID: 89583-OEM-7304185-70348
    Windows Product ID Type: 3
    CSVLK Server: N/A
    CSVLK PID: N/A
    Windows License Type: OEM System Builder
    Windows OS version: 6.0.6000.2.00010300.0.0.003
    ID: {22FAA4FE-C47E-4B98-98DD-260CF5CB3A18}(1)
    Is Admin: Yes
    Commit / Reboot / BRT: (N/A, hr = 0x80004005) / 0x0 / (N/A, hr = 0x80004005)
    WGA Version: Failed to retrieve file version. - 0x80070002
    Signed By: N/A, hr = 0x80070002
    Product Name: Windows Vista (TM) Home Premium
    Architecture: 0x00000009
    Build lab: 6000.vista_rtm.061101-2205
    TTS Error:
    Validation Diagnostic:
    Resolution Status: N/A

    Notifications Data-->
    Cached Result: N/A
    File Exists: No
    Version: N/A
    WgaTray.exe Signed By: N/A, hr = 0x80070002
    WgaLogon.dll Signed By: N/A, hr = 0x80070002

    OGA Data-->
    Office Status: 109 N/A
    OGA Version: Failed to retrieve file version. - 0x80070002
    Signed By: N/A, hr = 0x80070002
    Office Diagnostics: FCEE394C-2993-80070002

    Browser Data-->
    Proxy settings: N/A
    User Agent: Mozilla/4.0 (compatible; MSIE 7.0; Win32)
    Default Browser: C:\Program Files (x86)\Internet Explorer\iexplore.exe
    Download signed ActiveX controls: Prompt
    Download unsigned ActiveX controls: Disabled
    Run ActiveX controls and plug-ins: Allowed
    Initialize and script ActiveX controls not marked as safe: Disabled
    Allow scripting of Internet Explorer Webbrowser control: Disabled
    Active scripting: Allowed
    Script ActiveX controls marked as safe for scripting: Allowed

    File Scan Data-->

    Other data-->
    Office Details: <GenuineResults><MachineData><UGUID>{22FAA4FE-C47E-4B98-98DD-260CF5CB3A18}</UGUID><Version>1.7.0039.0</Version><OS>6.0.6000.2.00010300.0.0.003</OS><Architecture>x64</Architecture><PKey>*****-*****-*****-*****-8M74P</PKey><PID>89583-OEM-7304185-70348</PID><PIDType>3</PIDType><SID>S-1-5-21-2773155335-2027259729-2847292760</SID><SYSTEM><Manufacturer>System manufacturer</Manufacturer><Model>System Product Name</Model></SYSTEM><BIOS><Manufacturer>Phoenix Technologies, LTD</Manufacturer><Version>ASUS A8N-SLI SE ACPI BIOS Revision 0502</Version><SMBIOSVersion major="2" minor="3"/><Date>20060309000000.000000+000</Date></BIOS><HWID>D2313507018400F6</HWID><UserLCID>0809</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>GMT Standard Time(GMT+00:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM/></MachineData><Software><Office><Result>109</Result><Products/></Office></Software></GenuineResults>  

    Sunday, July 8, 2007 9:14 PM
  • There are three ways you can activate Vista.  You need to have an internet connection to use the first two.

    1.       by using the link in your System Properties panel,

    2.       by using the command prompt method, or

    3.       by phoning to activate.

    Link in System Properties:

    Click on the blue "Change product key" link in the Windows activation section of your System Properties panel.  You can access the System Properties panel by right-clicking on Computer in the Start menu and choosing Properties.  Enter your product key when prompted to do so, and press Next.

    Command Prompt

    1. Run an elevated Command Prompt:

    Type “command prompt” in the search box, right-click the Command Prompt icon and select “Run as Administrator”.

    Click "Continue" in the User Account Control (UAC) pop-up if you have UAC turned on.

    2.  In the command prompt window, type the following command and press Enter:

    slmgr.vbs -ipk <insert your product key here>

     3. Then type the following command in the command prompt window and press Enter:

    slmgr.vbs -ato

     Phone Activation

    You can get started with phone activation by typing "slui.exe 4" in the search field in the Start Menu and pressing Enter.  The phone activation process takes about 6 minutes.

    Sunday, July 8, 2007 10:46 PM
    Moderator
  • OK first method didnt work. my pc restarted whilst i was out and when it turned back on i was locked out of windows so i clicked the change product key like u said and re entered this failed.

    The only thing i can access on my pc is Firefox (Default Browser) Which windows opened for me so i could buy antoher product key.

    What can i do this is very frustrating!

    MS I dont understand why im being punished for buying a legit copy of VISTA from a legit RETAILER! I Cant do work and i have to waste what little precious time i have trying to fix this!

    Please can someone help me get this resolved ASAP

    P.s thanks for your help so fair carey
    Tuesday, July 10, 2007 5:12 PM
  •  

    When you try to log in, you should be presented with a window that gives you four options:

    --------------------------------------------------------------------------------

    1. Activate Windows online now --> (this will try to activate with whatever key you already have installed)

    2. Buy a new product key online --> (self-explanatory)

    3. Retype your product key --> (this is the same as "Change product key" and will give you the opportunity to enter a new key if you want to activate with a key that's not yet installed)

    4. Show me other ways to activate --> (this is will give you two more options

            a.  Use my modem to connect directly to the activation service

            b. Use the automated phone system

    --------------------------------------------------------------------------------

    I think you'll want to choose the 4th one in the first window and the 2nd on in the next window.  It will give you a new installation ID, so you can phone activate.

    Please let me know if that still doesn't work for you.  Thanks!

    Thursday, July 26, 2007 6:23 PM