CRM 4.0 Mail Merge Functionality Word Version RRS feed

  • Question

  • Hey all,

    All of our users are currently using Microsoft Word ver 2002, When running CRM and attempting to use the mailmerge feature, we are presented with a document containing an XML document. When attempting to run the same feature on a Word 2003 machine, the document appears.


    Are there any workarounds/plugins we can acquire to get the mailmerge functionality working on Word 2002 clients?

    Any options/Thoughts?


    Thursday, October 9, 2008 3:30 PM


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