locked
Genuine Copy of Windows 7 not genuine? RRS feed

  • Question

  • Im getting the same message as alot of people, that the copy of windows that I payed 250 $$ for is not genuine. Here is the report. What is going wrong?

    Diagnostic Report (1.9.0027.0):
    -----------------------------------------
    Windows Validation Data-->

    Validation Code: 50
    Cached Online Validation Code: N/A, hr = 0x80070005
    Windows Product Key: *****-*****-89PF6-4YK9C-3X2D9
    Windows Product Key Hash: Lzowfyhry50Gfxe1EBT2XqDfiJY=
    Windows Product ID: 00371-OEM-9044623-02013
    Windows Product ID Type: 3
    Windows License Type: OEM System Builder
    Windows OS version: 6.1.7600.2.00010100.0.0.048
    ID: {846EDC59-DDFB-43B8-A5CA-FC933A283DCB}(1)
    Is Admin: Yes
    TestCab: 0x0
    LegitcheckControl ActiveX: N/A, hr = 0x80070002
    Signed By: N/A, hr = 0x80070002
    Product Name: Windows 7 Professional
    Architecture: 0x00000009
    Build lab: 7600.win7_gdr.100618-1621
    TTS Error:
    Validation Diagnostic:
    Resolution Status: N/A

    Vista WgaER Data-->
    ThreatID(s): N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002

    Windows XP Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    File Exists: No
    Version: N/A, hr = 0x80070002
    WgaTray.exe Signed By: N/A, hr = 0x80070002
    WgaLogon.dll Signed By: N/A, hr = 0x80070002

    OGA Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002
    OGAExec.exe Signed By: N/A, hr = 0x80070002
    OGAAddin.dll Signed By: N/A, hr = 0x80070002

    OGA Data-->
    Office Status: 109 N/A
    OGA Version: N/A, 0x80070002
    Signed By: N/A, hr = 0x80070002
    Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3

    Browser Data-->
    Proxy settings: N/A
    User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
    Default Browser: C:\Program Files (x86)\Internet Explorer\iexplore.exe
    Download signed ActiveX controls: Prompt
    Download unsigned ActiveX controls: Disabled
    Run ActiveX controls and plug-ins: Allowed
    Initialize and script ActiveX controls not marked as safe: Disabled
    Allow scripting of Internet Explorer Webbrowser control: Disabled
    Active scripting: Allowed
    Script ActiveX controls marked as safe for scripting: Allowed

    File Scan Data-->

    Other data-->
    Office Details: <GenuineResults><MachineData><UGUID>{846EDC59-DDFB-43B8-A5CA-FC933A283DCB}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7600.2.00010100.0.0.048</OS><Architecture>x64</Architecture><PKey>*****-*****-*****-*****-3X2D9</PKey><PID>00371-OEM-9044623-02013</PID><PIDType>3</PIDType><SID>S-1-5-21-1548768769-891981583-902277519</SID><SYSTEM><Manufacturer>NVIDIA</Manufacturer><Model>132-CK-NF78</Model></SYSTEM><BIOS><Manufacturer>Phoenix Technologies, LTD</Manufacturer><Version>6.00 PG</Version><SMBIOSVersion major="2" minor="4"/><Date>20080324000000.000000+000</Date></BIOS><HWID>3AB93607018400FA</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Pacific Standard Time(GMT-08:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM/><GANotification/></MachineData><Software><Office><Result>109</Result><Products/><Applications/></Office></Software></GenuineResults> 

    Spsys.log Content: 0x80070002

    Licensing Data-->
    On a computer running Microsoft Windows non-core edition, run 'slui.exe 0x2a 0x46' to display the error text.
    Error: 0x46

    Windows Activation Technologies-->
    HrOffline: 0x00000000
    HrOnline: 0x00000000
    HealthStatus: 0x0000000000000000
    Event Time Stamp: 12:8:2010 11:32
    ActiveX: Registered, Version: 7.1.7600.16395
    Admin Service: Not Registered - 0x80070424
    HealthStatus Bitmask Output:


    HWID Data-->
    HWID Hash Current: NgAAAAEAAgABAAEAAQADAAAAAwABAAEAJJTIDlpikgBMH1asxjCOZuyoo6BLh36y5B/taswx

    OEM Activation 1.0 Data-->
    N/A

    OEM Activation 2.0 Data-->
    BIOS valid for OA 2.0: yes, but no SLIC table
    Windows marker version: N/A
    OEMID and OEMTableID Consistent: N/A
    BIOS Information:
      ACPI Table Name OEMID Value OEMTableID Value
      APIC   Nvidia  NVDAACPI
      FACP   Nvidia  NVDAACPI
      HPET   Nvidia  NVDAACPI
      MCFG   Nvidia  NVDAACPI
      WDRT   Nvidia  NVDAACPI
      SSDT   PmRef  CpuPm

     

    • Moved by Carey FrischMVP, Moderator Thursday, December 9, 2010 3:16 AM Moved to proper forum category (From:Office Genuine Advantage Validation Issues (Office))
    Thursday, December 9, 2010 2:55 AM

Answers

  • "Wade135" wrote in message news:368752a5-cb0c-477c-a5e0-86e1cc8c72f8...

    Im getting the same message as alot of people, that the copy of windows that I payed 250 $$ for is not genuine. Here is the report. What is going wrong?

    Diagnostic Report (1.9.0027.0):
    -----------------------------------------
    Windows Validation Data-->

    Validation Code: 50
    Cached Online Validation Code: N/A, hr = 0x80070005
    Windows Product Key: *****-*****-89PF6-4YK9C-3X2D9
    Windows Product Key Hash: Lzowfyhry50Gfxe1EBT2XqDfiJY=
    Windows Product ID: 00371-OEM-9044623-02013
    Windows Product ID Type: 3
    Windows License Type: OEM System Builder
    Windows OS version: 6.1.7600.2.00010100.0.0.048

    Licensing Data-->
    On a computer running Microsoft Windows non-core edition, run 'slui.exe 0x2a 0x46' to display the error text.
    Error: 0x46

     

     


    That's an odd error! Error: 0x46 - 'The remote server has been paused or is in the process of being started'
    Coupled with an 'Access Denied' in the Validation area, it suggests a possible problem with the connection to the MS activation servers, or a Security settings problem with a file involved in licensing.
    I'd first attempt to Validate the install by going to the Genuine Validation site, and validating Windows - if it fails, then use the Validation diagnostics to see if that can isolate the problem area.
     
     

    --


    Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth
    • Proposed as answer by Darin Smith MS Thursday, December 9, 2010 6:22 PM
    • Marked as answer by Darin Smith MS Thursday, December 16, 2010 9:53 PM
    Thursday, December 9, 2010 5:34 AM
    Moderator

All replies

  • "Wade135" wrote in message news:368752a5-cb0c-477c-a5e0-86e1cc8c72f8...

    Im getting the same message as alot of people, that the copy of windows that I payed 250 $$ for is not genuine. Here is the report. What is going wrong?

    Diagnostic Report (1.9.0027.0):
    -----------------------------------------
    Windows Validation Data-->

    Validation Code: 50
    Cached Online Validation Code: N/A, hr = 0x80070005
    Windows Product Key: *****-*****-89PF6-4YK9C-3X2D9
    Windows Product Key Hash: Lzowfyhry50Gfxe1EBT2XqDfiJY=
    Windows Product ID: 00371-OEM-9044623-02013
    Windows Product ID Type: 3
    Windows License Type: OEM System Builder
    Windows OS version: 6.1.7600.2.00010100.0.0.048

    Licensing Data-->
    On a computer running Microsoft Windows non-core edition, run 'slui.exe 0x2a 0x46' to display the error text.
    Error: 0x46

     

     


    That's an odd error! Error: 0x46 - 'The remote server has been paused or is in the process of being started'
    Coupled with an 'Access Denied' in the Validation area, it suggests a possible problem with the connection to the MS activation servers, or a Security settings problem with a file involved in licensing.
    I'd first attempt to Validate the install by going to the Genuine Validation site, and validating Windows - if it fails, then use the Validation diagnostics to see if that can isolate the problem area.
     
     

    --


    Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth
    • Proposed as answer by Darin Smith MS Thursday, December 9, 2010 6:22 PM
    • Marked as answer by Darin Smith MS Thursday, December 16, 2010 9:53 PM
    Thursday, December 9, 2010 5:34 AM
    Moderator
  • Having a problem, the program starts running...but thats all that happends. It runs and runs afer a couple of hours untill my computer goes into sleep mode and then lockes itself on a black screen. Should I just phone microsoft? Is this just someone using a key-gen?
    Saturday, December 11, 2010 7:19 AM
  • "Wade135" wrote in message news:e032c98c-1fbc-4c38-a496-110c72c6fe27...
    Having a problem, the program starts running...but thats all that happends. It runs and runs afer a couple of hours untill my computer goes into sleep mode and then lockes itself on a black screen. Should I just phone microsoft? Is this just someone using a key-gen?

    Are you using a third-party firewall?
    I doubt that it's a KeyGen problem - that would probably have shown up in the report.
    Go to the Diagnostics page direct, and see what it has to say...
     

    --


    Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth
    Saturday, December 11, 2010 8:01 AM
    Moderator
  • No, I had turned off the Microsoft fire-wall thinking it was the problem, other then that I have no other fire wall. However, the router in which I am getting my internet acess from is running Trednet.  
    The report said everything passed, odd?
    Monday, December 13, 2010 3:24 AM
  • "Wade135" wrote in message news:e03e778a-8f3d-4803-89a4-cfa76c2b0c45...
    No, I had turned off the Microsoft fire-wall thinking it was the problem, other then that I have no other fire wall. However, the router in which I am getting my internet acess from is running Trednet.  
    The report said everything passed, odd?

    Trendnet routers don't usually caused such problems, although I've not liked the two versions I've seen.
    All I can suggest is that you try using telephone activation, and see if that works - if not, then ring the number back again, and this time do not respond to the service request, which should force an operator to pick up
     

    --


    Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth
    Monday, December 13, 2010 11:15 AM
    Moderator