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WGA - says not a microsoft issued product key RRS feed

  • Question

  • Diagnostic Report (1.9.0027.0):
    -----------------------------------------
    Windows Validation Data-->
    Validation Status: Invalid Product Key
    Validation Code: 8
    Cached Validation Code: N/A
    Windows Product Key: *****-*****-Q9YQ9-K68R6-XMW6M
    Windows Product Key Hash: YtdXMBmNJh2jwNwShzdB3ZvIGnk=
    Windows Product ID: 76487-011-2641807-22888
    Windows Product ID Type: 5
    Windows License Type: Retail
    Windows OS version: 5.1.2600.2.00010100.3.0.pro
    ID: {68FDC860-D744-4CCA-ACF2-4B01163E4FAB}(3)
    Is Admin: Yes
    TestCab: 0x0
    LegitcheckControl ActiveX: Registered, 1.9.42.0
    Signed By: Microsoft
    Product Name: N/A
    Architecture: N/A
    Build lab: N/A
    TTS Error: N/A
    Validation Diagnostic: 025D1FF3-230-1
    Resolution Status: N/A

    Vista WgaER Data-->
    ThreatID(s): N/A
    Version: N/A

    Windows XP Notifications Data-->
    Cached Result: 8
    File Exists: Yes
    Version: 1.9.40.0
    WgaTray.exe Signed By: Microsoft
    WgaLogon.dll Signed By: Microsoft

    OGA Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002
    OGAExec.exe Signed By: N/A, hr = 0x80070002
    OGAAddin.dll Signed By: N/A, hr = 0x80070002

    OGA Data-->
    Office Status: 109 N/A
    OGA Version: N/A, 0x80070002
    Signed By: N/A, hr = 0x80070002
    Office Diagnostics: B4D0AA8B-543-80070002_025D1FF3-230-1

    Browser Data-->
    Proxy settings: N/A
    User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
    Default Browser: C:\Program Files\Internet Explorer\IEXPLORE.exe
    Download signed ActiveX controls: Prompt
    Download unsigned ActiveX controls: Disabled
    Run ActiveX controls and plug-ins: Allowed
    Initialize and script ActiveX controls not marked as safe: Disabled
    Allow scripting of Internet Explorer Webbrowser control: Disabled
    Active scripting: Allowed
    Script ActiveX controls marked as safe for scripting: Allowed

    File Scan Data-->

    Other data-->
    Office Details: <GenuineResults><MachineData><UGUID>{68FDC860-D744-4CCA-ACF2-4B01163E4FAB}</UGUID><Version>1.9.0027.0</Version><OS>5.1.2600.2.00010100.3.0.pro</OS><Architecture>x32</Architecture><PKey>*****-*****-*****-*****-XMW6M</PKey><PID>76487-011-2641807-22888</PID><PIDType>5</PIDType><SID>S-1-5-21-527237240-1343024091-1708537768</SID><SYSTEM><Manufacturer>Dell Computer Corporation</Manufacturer><Model>Latitude C610                   </Model></SYSTEM><BIOS><Manufacturer>Dell Computer Corporation</Manufacturer><Version>A16</Version><SMBIOSVersion major="2" minor="3"/><Date>20030516000000.000000+000</Date></BIOS><HWID>CC793107018400CE</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Eastern Standard Time(GMT-05:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM/><GANotification><File Name="WgaTray.exe" Version="1.9.40.0"/><File Name="WgaLogon.dll" Version="1.9.40.0"/></GANotification></MachineData><Software><Office><Result>109</Result><Products/><Applications/></Office></Software></GenuineResults> 

    Licensing Data-->
    N/A

    Windows Activation Technologies-->
    N/A

    HWID Data-->
    N/A

    OEM Activation 1.0 Data-->
    BIOS string matches: yes
    Marker string from BIOS: C000:Dell Inc|C000:Microsoft Corporation
    Marker string from OEMBIOS.DAT: N/A, hr = 0x80004005

    OEM Activation 2.0 Data-->
    N/A

     

     

    I bought this copy off of ebay. It is XP professional OEM. It was a sealed copy with manuals and all.  Its not an illegal copy and the authentification sticker has the strip aand is geniune.  Only problem AI can think of is it maybe because its an OEM and I am installing on an older PC .....????

    Monday, July 5, 2010 10:52 PM

Answers

  • You may think it's OEM - but it's actually Retail! Well over half teh software bought on eBay is counterfeit. The Key was actually produced by a KeyGen program, rather than by MS

    If you received high-quality counterfeit materials, you may be able to send them to Microsoft for complimentary replacement.

    Go to www.microsoft.com/genuine and click on the Validate Windows button.  When Validation fails, look for the links to apply for the Complimentary Replacement Offer.  You will be asked to submit a report and will be given a mailing address to which you send the counterfeit materials.

    If you do decide to apply for the complimentary offer, please keep us posted regarding your progress :-)


    Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth
    Tuesday, July 6, 2010 10:18 AM
    Moderator
  • Hello XCrossWindsX,

    In addition to the complimentary replacement option that Noel told you about, if you are still within the eBay/PayPal dispute period (usually within 45 days of purchase), you can also open up a dispute thru eBay to get your money back from the seller.

    If the Dell Latitude C610 computer still has a Certificate of Authenticity affixed to it (on the bottom), then the laptop is still licensed to run  the version and edition of Windows listed on the CoA.  Use this page at Dell to order a replacement OS installation disc:  http://support.dell.com/support/topics/global.aspx/support/dellcare/en/backupcd_form?c=us&cs=19&l=en&s=dhs&redirect=1


    Buy Office 2007 Now, Get Office 2010 Free http://office2010.microsoft.com/en-us/tech-guarantee/microsoft-office-2010-technology-guarantee-FX101825695.aspx?CTT=97
    Wednesday, July 7, 2010 12:08 PM

All replies

  • You may think it's OEM - but it's actually Retail! Well over half teh software bought on eBay is counterfeit. The Key was actually produced by a KeyGen program, rather than by MS

    If you received high-quality counterfeit materials, you may be able to send them to Microsoft for complimentary replacement.

    Go to www.microsoft.com/genuine and click on the Validate Windows button.  When Validation fails, look for the links to apply for the Complimentary Replacement Offer.  You will be asked to submit a report and will be given a mailing address to which you send the counterfeit materials.

    If you do decide to apply for the complimentary offer, please keep us posted regarding your progress :-)


    Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth
    Tuesday, July 6, 2010 10:18 AM
    Moderator
  • Hello XCrossWindsX,

    In addition to the complimentary replacement option that Noel told you about, if you are still within the eBay/PayPal dispute period (usually within 45 days of purchase), you can also open up a dispute thru eBay to get your money back from the seller.

    If the Dell Latitude C610 computer still has a Certificate of Authenticity affixed to it (on the bottom), then the laptop is still licensed to run  the version and edition of Windows listed on the CoA.  Use this page at Dell to order a replacement OS installation disc:  http://support.dell.com/support/topics/global.aspx/support/dellcare/en/backupcd_form?c=us&cs=19&l=en&s=dhs&redirect=1


    Buy Office 2007 Now, Get Office 2010 Free http://office2010.microsoft.com/en-us/tech-guarantee/microsoft-office-2010-technology-guarantee-FX101825695.aspx?CTT=97
    Wednesday, July 7, 2010 12:08 PM