Sign in
Microsoft.com
 
Microsoft
 
 
 

locked
CRM 2013 UI issue RRS feed

 > 

  • Question

  • Question
    Sign in to vote
    0
    Sign in to vote

    hi there,

    We're upgraded to CRM 2013 when I try to access the CRM 2013 (on-pre) the UI disturbed, ribbon not displaying window not opening properly. I've try to add it comparability mode view but there is no use.

    I face this issue in IE only. version IE 11

    my url is http://www.mycrmsite.com:1234/myorg

    Please suggest.



    Monday, March 3, 2014 12:25 PM

Answers

  • Question
    Sign in to vote
    0
    Sign in to vote

    Hi there,

    I've resolved this issue by cleaning all the temp. data and I've added my crm url in compatibility mode view.

    Its working fine in all my clients machine so far. 

    • Marked as answer by Kiran Madhav Wednesday, December 10, 2014 11:36 AM
    Wednesday, December 10, 2014 11:36 AM

All replies

  • Question
    Sign in to vote
    0
    Sign in to vote

    Hi M2012,

    If you're facing this issue in IE 11, that's quite normal since IE11 is not supported by Dynamics CRM 2013 officially. Try clearing your cache and adding mycrmsite.com to trusted sites. It might work that way.

    Does it work fine in lower IE versions?

    Monday, March 3, 2014 2:56 PM
  • Question
    Sign in to vote
    0
    Sign in to vote

    Hi,

    Additionally, other reasons that I've seen the command bar not displaying:

    1. You have some jquery manipulation of the Dom left over from CRM2011

    2. A ribbon enable rule calling JavaScript has a script error in it ( check F12 script console for errors)

    3. You have tool tip text / descriptions / titles on your buttons

    Scott Durow
    Blog www.develop1.net    Follow Me
    Rockstar365
    If this post answers your question, please click "Mark As Answer" on the post and "Mark as Helpful"

    Monday, March 3, 2014 7:35 PM
    Answerer
  • Question
    Sign in to vote
    0
    Sign in to vote

    Hi,

    I've added my site under trusted sites no use and on IE 10-9 , Firefox - 26, Chrome 28 its working like jem, the only issue with IE 11.

    No issues recorded under F12 console and yes, form do have tool tip/descriptions / titles on respective control / title.

    Tuesday, March 4, 2014 10:30 AM
  • Question
    Sign in to vote
    0
    Sign in to vote

    IE 11 is not supported officially by Microsoft still.

    Check below link for more clarification.

    http://support.microsoft.com/kb/2669061/en-us


    If this post answers your question, please click "Mark As Answer" on the post and "Mark as Helpful"



    • Edited by DynamicsCRM31 Tuesday, March 4, 2014 12:02 PM
    • Proposed as answer by DynamicsCRM31 Thursday, February 12, 2015 12:05 PM
    Tuesday, March 4, 2014 11:31 AM
  • Question
    Sign in to vote
    0
    Sign in to vote

    Hi there,

    I've resolved this issue by cleaning all the temp. data and I've added my crm url in compatibility mode view.

    Its working fine in all my clients machine so far. 

    • Marked as answer by Kiran Madhav Wednesday, December 10, 2014 11:36 AM
    Wednesday, December 10, 2014 11:36 AM