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Cannot add new user in CRM RRS feed

  • Question

  • HI

    Rollup 5 installed.
    Using Network Service Account

    I have the following senario.
    About two weeks ago we suddenly couldn't add new users to the crm system.
    I can update a existing user and save it.

    When entering the new user's domain name the system populates all the enetred data from the AD.
    Just as I save it i get the normal crm error "contact your administrator"

    please assist
    >MSCRM Error Report:
    --------------------------------------------------------------------------------------------------------
    Error:

    Exception has been thrown by the target of an invocation.

    Error Message: Exception has been thrown by the target of an invocation.

    Source File: Not available

    Line Number: Not available

    Request URL: http://crm/xxxxxx/biz/users/edit.aspx?

    _CreateFromType=10&_CreateFromId={2141BBBE-C1A2-4163-923F-E5FBB956686B}

    Stack Trace Info: [UnauthorizedAccessException: Access is

    denied. (Exception from HRESULT: 0x80070005 (E_ACCESSDENIED))]


    [TargetInvocationException: Exception has been thrown by the target

    of an invocation.]
       at System.DirectoryServices.DirectoryEntry.Invoke(String methodName, Object[] args)
       at Microsoft.Crm.BusinessEntities.SecurityUtils.AddPrincipalToGroup(SecurityIdentifier sid, DirectoryEntry groupEntry)
       at Microsoft.Crm.BusinessEntities.SecurityUtils.AddPrincipalToGroup(Guid principalId, SecurityIdentifier sid, Guid groupId)
       at Microsoft.Crm.BusinessEntities.SecurityLibrary.AddPrincipalToGroup(Guid principalId, SecurityIdentifier sid, Guid groupId)
       at Microsoft.Crm.ObjectModel.SystemUserServiceInternal`1.ManageGroupsHelper(Guid activeDirectoryGuid, SecurityIdentifier

    identifier, Boolean remove, ExecutionContext context)
       at Microsoft.Crm.ObjectModel.SystemUserServiceInternal`1.CreateInternal(Guid organizationId, IBusinessEntity systemuser,

    ExecutionContext context)
       at Microsoft.Crm.ObjectModel.SystemUserServiceInternal`1.Create(IBusinessEntity systemuser, ExecutionContext context)

    [TargetInvocationException: Exception has been thrown by the target of an invocation.]
       at

    I added the Network service acccount with full control on the ou properties aswell as the group within the ou


    Tiaan van Niekerk http://crmdelacreme.blogspot.com Skype:tiaan.van.niekerk1
    Thursday, August 20, 2009 3:20 PM

Answers

  • Hi Tiaan,

    Will you able to figure out what was wrong? I think it's worth a support case with Microsoft. 
    Darren Liu | 刘嘉鸿 | MS CRM MVP | English Blog: http://msdynamicscrm-e.blogspot.com | Chinese Blog: http://liudarren.spaces.live.com
    • Marked as answer by Jim Glass Jr Monday, August 31, 2009 7:18 PM
    Wednesday, August 26, 2009 11:40 PM