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    What is the etiquite here were you ask something and then you get a reply.

    In this reply it does not solve the question and perhaps asks for info. You reply but then nothing happens ?

    The problem eith ? forums is most think the resolution is in train, but often it is stalled and needs a fresh approach.

    What can MS do to improve the handling of stalled forums ?

    SOmetimes in desperation I have re-raised the issue as a fresh post. What can you do, you just HAVE to solve the issue.

    Thanks for all the work

    Thursday, November 10, 2011 10:10 PM

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    I think you may want to 'bump' a post by providing more info and trying to engage more responses. I don't see a better way. Creating a new thread on the same topic doesn't seem like a good option to me.
    For every expert, there is an equal and opposite expert. - Becker's Law


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    Wednesday, November 16, 2011 2:12 AM