• Question

  • Hi everyone,

    My computer suffer from bluescreen problem for like 1 year and i never found a solution, so i give you here the text file of details of problems that i found in event viewer of windows, system problems ( I have Windows 7 ) 

    Please Help me 

    Nom du journal :System
    Source :       Service Control Manager
    Date :         11/08/2016 20:13:11
    ID de l’événement :7001
    Catégorie de la tâche :Aucun
    Niveau :       Erreur
    Mots clés :    Classique
    Utilisateur :  N/A
    Ordinateur :   SAAD-PC
    Description :
    Le service Explorateur d’ordinateurs dépend du service Serveur qui n’a pas pu démarrer en raison de l’erreur : 
    Le service ou le groupe de dépendance n’a pas pu démarrer.
    XML de l’événement :
    <Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
        <Provider Name="Service Control Manager" Guid="{555908d1-a6d7-4695-8e1e-26931d2012f4}" EventSourceName="Service Control Manager" />
        <EventID Qualifiers="49152">7001</EventID>
        <TimeCreated SystemTime="2016-08-11T19:13:11.127303100Z" />
        <Correlation />
        <Execution ProcessID="656" ThreadID="3044" />
        <Security />
        <Data Name="param1">Explorateur d’ordinateurs</Data>
        <Data Name="param2">Serveur</Data>
        <Data Name="param3">%%1068</Data>

    • Moved by Mike Laughlin Thursday, August 11, 2016 7:28 PM From 'Forums Issues' - not reporting an issue with the forums.
    Thursday, August 11, 2016 7:22 PM


All replies

  • Hi,

    I'd ask over here (Participate -> Ask a Question):

    Windows 7 forum on Microsoft Answers

    There's also a French localization here if you're more comfortable with that:

    Windows 7 forum on Microsoft Answers (French language)

    Good luck.

    Thursday, August 11, 2016 7:32 PM
    We do need the actual log files (called a DMP files) as they contain the only record of the sequence of events leading up to the crash, what drivers were loaded, and what was responsible.

    Please follow our instructions for finding and uploading the files we need to help you fix your computer. They can be found here
    If you have any questions about the procedure please ask

    Wanikiya and Dyami--Team Zigzag Windows IT-PRO (MS-MVP)

    Thursday, August 11, 2016 7:39 PM
  • Thanks, but i'm fine here
    Monday, August 15, 2016 7:17 PM
  • Thanks, but i'm fine here

    This thread is in the 'Where is' forum now, where we point people to the correct forum to post in. Please repost in the linked forum.

    Monday, August 15, 2016 7:23 PM
  • I got this.

    DMP FILE:https://1drv.ms/u/s!AvgFRnt_GWkhgjan2EceMcbaPnWg

    Mmy System Configuration :

    Operating system

    Windows 7 Professional SP1 64-bit

    Intel Core i3 3110M @ 2.40GHz 63 ° C
    Ivy Bridge 22nm technology


    6.00 GB DDR3 Dual - Channel @ 665 MHz ( 9-9-9-24 )


    Hewlett-Packard 1970 ( U3E1 ) 64 ° C

    Monitor Plug and Play generic (1366x768 @ 60Hz)
    Intel HD Graphics 4000 (HP)
    1024 MOATI AMD Radeon HD 8600M Series (HP)

    465GB Western Digital WDC WD5000LPVX - 60V0T SCSI Disk Device (SATA) 40 ° C

    optical discs
    DTSOFT CdRom Virtual Device
    hp CDDVDW SU- 208CB CdRom SCSI Device

    Realtek High Definition Audio

    And Finally, the msinfo32 txt but it's in french i'm so sorry 


    Monday, August 15, 2016 7:37 PM
  • Please read my previous response.

    Monday, August 15, 2016 7:38 PM
  • There's no linked forum Man
    Monday, August 15, 2016 10:50 PM
  • There's no linked forum Man

    See my very first response.

    Tuesday, August 16, 2016 12:10 PM