Hello Tawanda Gorondondo,
Office Setup is asking for a Product Key, not a product ID.
Microsoft Product Keys are in the format of five groups of five alphanumeric characters each: XXXXX-XXXXX-XXXXX-XXXXX-XXXXX The characters can be any letter except "I" and "O" and any number except "1" and "0" (because these are easily
confused).
Product Keys for Microsoft retail products are always printed on a yellow-orange "Proof of License" label inside the retail package.
Product Keys for Microsoft products preinstalled on your computer by the computer manufacturer (aka "OEM") are always printed on a Certificate of Authenticity (CoA). Windows CoAs are always affixed to the computer itself; Office CoAs are affixed to
the disc holder sleeve that came with the computer's ancillary materials.
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