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validation office 2000 RRS feed

  • Question

  •  

    I have oem disks of office 2000 and outlook 2002 which came from HP with my pda. When I try to download from office update I get a ox80180101 error, i.e. outlook needs to be activated. On the help menu it says it is activated as well as all the office programs. I have tried all the suggested fixes to no avail. Any sugestions?

    thnx

    Spike

     

    Diagnostic Report (1.7.0039.0):
    -----------------------------------------
    WGA Data-->
    Validation Status: Genuine
    Detailed Status: N/A
    Cached / Grace status: N/A, N/A
    Windows Product Key: *****-*****-9R982-WMQYT-7G4WF
    Windows Product Key Hash: 7kUbMbdamWBHDFD7nVE0t7J5bfI=
    Windows Product ID: 76475-017-7382492-21439
    Windows Product ID Type: 5
    CSVLK Server: N/A
    CSVLK PID: N/A
    Windows License Type: Retail
    Windows OS version: 5.1.2600.2.00010300.2.0.hom
    ID: {EFB6521D-1339-4AD4-95C1-2D122E895B1D}(3)
    Is Admin: Yes
    Commit / Reboot / BRT: N/A, N/A, N/A
    WGA Version: Registered, 1.7.36.0
    Signed By: Microsoft
    Product Name: N/A
    Architecture: N/A
    Build lab: N/A
    TTS Error: N/A
    Validation Diagnostic: 025D1FF3-171-1
    Resolution Status: N/A

    Notifications Data-->
    Cached Result: 0
    File Exists: Yes
    Version: 1.5.554.0
    WgaTray.exe Signed By: Microsoft
    WgaLogon.dll Signed By: Microsoft

    OGA Data-->
    Office Status: 101 Not Activated
    OGA Version: Registered, 1.6.21.0
    Signed By: Microsoft
    Office Diagnostics: 025D1FF3-171-1_3E121E02-385-80004005_3E121E02-452-80004005_3E121E02-312-80004005

    Browser Data-->
    Proxy settings: N/A
    User Agent: Mozilla/4.0 (compatible; MSIE; Win32)
    Default Browser: C:\Program Files\Internet Explorer\iexplore.exe
    Download signed ActiveX controls: Prompt
    Download unsigned ActiveX controls: Disabled
    Run ActiveX controls and plug-ins: Allowed
    Initialize and script ActiveX controls not marked as safe: Disabled
    Allow scripting of Internet Explorer Webbrowser control: Disabled
    Active scripting: Allowed
    Script ActiveX controls marked as safe for scripting: Allowed

    File Scan Data-->

    Other data-->
    Office Details: <GenuineResults><MachineData><UGUID>{EFB6521D-1339-4AD4-95C1-2D122E895B1D}</UGUID><Version>1.7.0039.0</Version><OS>5.1.2600.2.00010300.2.0.hom</OS><Architecture>x32</Architecture><PKey>*****-*****-*****-*****-7G4WF</PKey><PID>76475-017-7382492-21439</PID><PIDType>5</PIDType><SID>S-1-5-21-796845957-861567501-1417001333</SID><SYSTEM><Manufacturer>To Be Filled By O.E.M.</Manufacturer><Model>To Be Filled By O.E.M.</Model></SYSTEM><BIOS><Manufacturer>American Megatrends Inc.</Manufacturer><Version>1003.001</Version><SMBIOSVersion major="2" minor="3"/><Date>20040827000000.000000+000</Date></BIOS><HWID>1BD93EE70184605C</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Pacific Standard Time(GMT-08:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM/></MachineData><Software><Office><Result>101</Result><Products><Product GUID="{911A0409-6000-11D3-8CFE-0050048383C9}"><LegitResult>101</LegitResult><Name>Microsoft Outlook 2002</Name><Ver>10</Ver><Val>9B3E49971A06B8E</Val><Hash>ArF0zCIG/efDzmZcAzM3/mn40cE=</Hash><Pid>54193-OEM-1695313-69351</Pid><PidType>4</PidType></Product></Products></Office></Software></GenuineResults> 

     

    Friday, August 31, 2007 10:53 PM

Answers

  •  

    Can you try the following steps?  Please make sure you have your product key (for Outlook) available. 

     

    1) Go to: C:\Documents and Settings\All Users\Application Data\Microsoft\Office\Data\
    2) Delete the data.dat file.
    3) This data.dat file is for Office (not OGA).
    4) Once the file has been deleted, open an Office application such as MS Word (or your own personal favorite) and ACTIVATE it.
    5) After product activation is successful, try revalidating (this is the OGA part; Office Genuine Advantage) by visiting: 
    http://www.microsoft.com/genuine  and click "Validate Office"

    Please let us know if this resolves the problem.

    Saturday, September 1, 2007 5:46 PM
  • Thank you Carey, worked perfect. I know it may not be a question that can be answered, but what did I do in the first place?

    Thanks again,

    Spike

    Sunday, September 2, 2007 11:56 PM

All replies

  •  

    Can you try the following steps?  Please make sure you have your product key (for Outlook) available. 

     

    1) Go to: C:\Documents and Settings\All Users\Application Data\Microsoft\Office\Data\
    2) Delete the data.dat file.
    3) This data.dat file is for Office (not OGA).
    4) Once the file has been deleted, open an Office application such as MS Word (or your own personal favorite) and ACTIVATE it.
    5) After product activation is successful, try revalidating (this is the OGA part; Office Genuine Advantage) by visiting: 
    http://www.microsoft.com/genuine  and click "Validate Office"

    Please let us know if this resolves the problem.

    Saturday, September 1, 2007 5:46 PM
  • Thank you Carey, worked perfect. I know it may not be a question that can be answered, but what did I do in the first place?

    Thanks again,

    Spike

    Sunday, September 2, 2007 11:56 PM